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Rated 4.7 out of 5 by 364 reviewers.
Rated 5.0 out of 5.0 by Really clean and comfortable Overall a great hotel, clean and comfortable with nice amenities. Pool a little chilly though. Great staff, very friendly and attentive. A little expensive. August 24, 2015
Rated 5.0 out of 5.0 by Excellent Staff and exceptionally clean environment The front desk staff are very helpful, courteous and professional. Hospitality is a definite strength of the Holiday Inn Express in Pullman! Clean and peaceful rooms provide a good night's sleep, greatly appreciated. Thanks for the continued positive experience in Pullman! August 23, 2015
Rated 5.0 out of 5.0 by Nice Suite 2nd time staying here, close to WSU campus, very nice suite, 2 room, clean with all the amenities. Nice breakfast in the morning, and snacks available in the eveing. Everything is new and upgraded. Very pleased with service and hotel overall, will return! August 20, 2015
Rated 2.0 out of 5.0 by Disappointing stay Nice looking property and good sense of arrival. Genuine and sincere employees. A real asset for them. Hotel seems to have some serious housekeeping issues, which is the reason why we wouldn't stay there in the future. I am a seasoned traveler and this was my first time staying at a HI property in many, many years. It was disappointing. August 19, 2015
Rated 5.0 out of 5.0 by Clean and Friendly service Best place to stay in Pullman, hands down. Clean and attentive staff. August 17, 2015
Rated 4.0 out of 5.0 by Great Hotel for the money Everything was great. Great Hotel for the money. I would recommend staying there. August 17, 2015
Rated 1.0 out of 5.0 by Dogs We were given a room on the first floor in the back. We were not told that this is the area where dogs are allowed to stay. As I was backing out of my room the next morning (I was trying to keep the do not disturb sign from falling out when I closed the door), I felt a firm touch on my upper thigh. Alarmed, I turned to see it was a huge white dog that the owner could not control even though he was a big man and had it on a leash. It again sniffed at me before I could escape. Really, really unpleasant. I have never stayed in a motel where dogs are allowed, so I was very frightened by the whole experience. Later we were assured no dogs were allowed in the room we occupied, but I did not feel confident about that. August 14, 2015
Rated 5.0 out of 5.0 by Excellent service and comfort Over the last 5 yrs, we've stayed many times at Pullman's Holiday Inn Express. Each time I feel like our needs are met and we can relax. The rooms are always clean and the beds are comfortable. The air conditioners and heaters are quiet which is a huge thing for me. Whenever we make reservations and they are already booked, I am so disappointed. This hotel is the only one in the area when I know we get what we pay for. August 13, 2015
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