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Rated 4.6 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Overall Service I have stayed at this property off and on for the last three weeks. The service is great from the time you check in to the time you check out. My room has always been clean when I return from the field. I would highly recommend this property to anyone who's traveling or just on vacation. You won't be disappointed. February 23, 2014
Rated 5.0 out of 5.0 by Very Impressed with EVERTHING from Front Desk to Room - GREAT!!! First time staying at this location and it was very impressive. Front desk personnel were very friendly, effecient and went out of their way to answer questions and make sure everything was taken care of for this stay and even future stays. Room was very clean and very comfortable. Everything provided was good quality and pleasing. Breakfast choices were many to choose from and more than at most other comparable hotels. Loved the showcases near the lobby. Thank you PULLMAN location you are fantastic!! Can't wait to stay again!! February 15, 2014
Rated 5.0 out of 5.0 by Kasai Sister City Friendship Visit The Mayor of Kasai in Japan and his delegation had a smooth and comfortable stay at the Holiday Inn Pullman. The group was especially pleased with the hot coffee in the lobby as well as the personal shuttle service to the surrounding restaurants. Rooms were comfortable and not a problem. Overall the visit went smoothly and the staff were very hospitable and accommodating. February 10, 2014
Rated 5.0 out of 5.0 by Consistently A Great Stay This hotel is always our hotel of choice on our frequent visits to Pullman. The hotel is in a great location, always clean, and the staff are always friendly & helpful. February 8, 2014
Rated 5.0 out of 5.0 by Staff The staff or as I call it, Team, are wonderful. From the time you check K in until checkout is great. There are always smiling faces and they are there to assist you and make you at home. Housekeeping is very rarely mentioned in any posts but they are part of the tem and do a wonderful job. Thank you! January 29, 2014
Rated 5.0 out of 5.0 by Great Place! Extremely clean rooms...wonderful breakfast...and pet friendly...what else is there? We have stayed at this location twice in the last month for a total of four days while our cat underwent radiation treatment at WSU Veterinery Teaching Hospital which is less than two miles away. Our pet-friendly room was spotless with all the amenities we needed. The heat worked well without being noisy...a real irritant in some hotels. We were even given a discount because our cat was a WSU patient. All staff were extremely friendly. The breakfast was probably the tastiest and best maintained of any I have ever had. Since we are a (retired) military family we have had a lot of bad breakfast experiences. I believe the cost was a bit high for the area, but cheaper options ran more risk for college student activity which we are well beyond. We were told there was no laundry on site which I found rather difficullt to understand. Please consider adding laundry. Overall...a great experience and one that will lead me to consider HIE more often in future travel January 15, 2014
Rated 5.0 out of 5.0 by Not a single complaint From the minute we checked in to the minute of checking out, the staff was friendly, helpful, and professional. Accommodations for a disabled member of our family to use the pool/hot tub facilities were made with a smile. The stuffed Christmas stocking at our door Christmas morning put a smile on our faces. The breakfast was fantastic. This was the best stay we had on our 2120-mile trip. Thank you. January 4, 2014
Rated 5.0 out of 5.0 by Nice, clean, good location The lobby and its amenities were very nice. The room was okay, nothing fancy, but it was clean. January 2, 2014
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