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Rated 4.6 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel, great service Enjoyed our stay! Hotel was nice and clean. Staff was attentive and friendly. Great gift shop! Enjoyed the pool and fitness center. Will stay here again! February 25, 2015
Rated 5.0 out of 5.0 by Extremely Friendly and Courteous Staff The staff couldn't have been kinder or friendlier. The gal making the breakfast, the front desk, all we encounter were genuinely happy. The room was very clean. Had everything we could need. Only problem was the white curtains let the light from the very bright light pole in. No darker curtains to pull over. Next time, the bedspread will get put on the windows to keep the light out. We won't let light keep us away from this hotel - and the other guests were equally friendly. February 24, 2015
Rated 5.0 out of 5.0 by Best of Pullman What can I say? Need to bring our dog to the Vet Hospital. The staff are awesome, rooms clean, everyone friendly, breakfast fine. Wireless and bonus. And QUIET. I sleep better their than home!!!!!!!!!!!!! And or course, Bella agrees. February 21, 2015
Rated 2.0 out of 5.0 by Customer Service Issues I stay at IHG properties about 7-8 days a month. I was very disappointed with the service when the front desk saw my pet. Moved to a back room, poor lighting, etc. And was not treated like a platinum member. I will not stay at this location again. February 20, 2015
Rated 5.0 out of 5.0 by Great front desk staff! I am a flight crew member so I stay in a lot of places. The customer service here is excellent. My elderly mom lives in assisted living close by so I come often. I look forward to staying at the Pullman Holiday Express as they have become like family. I will recommend this location to friends who will be bring their family to WSU. Keep up the good work! February 19, 2015
Rated 5.0 out of 5.0 by Clean, relaying stay. This hotel offered a clean, comfortable room and atmosphere for our stay. The check-in and check-out were seamless. Once they found I was a HH member, they greeted me accordingly. February 18, 2015
Rated 5.0 out of 5.0 I enjoyed my stay I don't want to write a review. Answering the questions took up enough of my time February 18, 2015
Rated 5.0 out of 5.0 Holiday Inn It has been awhile since I have stayed at a Holiday inn Express because I don't travel as much anymore. I would say that I was not surprised that the stay was wonderful and what I had remembered. Thank you. February 13, 2015
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