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Rated 4.6 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by Great Service Outside had snowflake lights up on the poles - probably decorated for Christmas but it was cheery for a late arrival. Front desk and eating area had been remodeled and was a very nice change - much more open of easy to get around. Room was very comfortable. There was a large group of small children up and down the halls and in the pool, they were nice, just noisey, but gone the next day. Weather just happened to be terrific and that helped. Bed was very comfortable and easy to move around in. Front desk was very helpful with directions and printing out map. January 29, 2015
Rated 5.0 out of 5.0 by Fantastic Stay - Highly Recommend this Hotel This was a truly great place to stay! The staff was extremely nice and helpful, it was clean and updated, the room was wonderfully comfortable, the fitness room was very clean and useful, the breakfast was delicious (better than any other included breakfast I've had), and the overall experience was fantastic. I will absolutely choose the Holiday Inn Express and Suites to stay in again. January 29, 2015
Rated 5.0 out of 5.0 by Amazing staff and comfortable stay I recommend Holiday Inn Pullman to anyone that is looking for A service and great accommodations. This location is my number one choice when traveling to this area. January 25, 2015
Rated 5.0 out of 5.0 by towels are extremely low quality The sign in the bathroom requests we use only one towel to save water. No problem if you provided a thick towel. The towels were thin and did not absorb water very well. Compared to all other excellent services you provided, it was quite a contrast. The room was excellent and very comfortable. The breakfast was the best I have ever experienced provided by a hotel as part of the overnight rate. The staff at the desk was excellent. They helped me setup a wakeup call as the phone system did not work for me. January 21, 2015
Rated 5.0 out of 5.0 by great staff - clean rooms great place to stay with a friendly staff . Highly recommend January 20, 2015
Rated 5.0 out of 5.0 Wonderful stay at Holiday Inn Express at Pullman I've stayed at a lot of hotels and other types of lodgings, but the HI Express in Pullman is one of the best. Staff was exceptional, location was great, and the room was comfortable and relaxing. January 17, 2015
Rated 5.0 out of 5.0 by Always a great stay in Pullman. The staff is always helpful. The rooms are clean and comfortable. January 14, 2015
Rated 5.0 out of 5.0 by Great place all around I was greeted with a smile by every staff member that I saw. The beautiful room was well equipped and very clean. A good night's sleep, nice exercise room and many choices for breakfast to get my day off to a good start. January 12, 2015
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