Rated 4.7 out of 5 by 488
Rated 5.0 out of 5.0 by eddy345 Nice Hotel, Great Staff
Friendly service, comfortable room, inviting common areas.
May 17, 2016
Rated 5.0 out of 5.0 by Cowboy Ranger Fantasic Hotel for a Not So Pleasent Trip
We needed to stay overnight in Pullman since we had to take our dog to the Washington State University Veterinary Teaching Hospital for medical tests, which would last two days. Sarah was our front desk staff member and she made the check in quite pleasant and friendly. We were put a ease by Sarah's demeanor and helpfulness, which made our stay less stressful. She really was a big help in getting us checked in the fasted possible manner. She was quite knowledgeable about the area and saved us a lot of time in getting around Pullman. She is a star employee, unlike some desk people I have dealt with at other upscale hotels. The pet friendly atmosphere was grand and we saw many other dogs at the Hotel which we saw at the Vet Hospital during our visit. We didn't hear one dog barking the entire time, not even our dog: which, by the way, he loved the room!
May 16, 2016
Rated 5.0 out of 5.0 by Msequim Good sized, quiet and comfortable room
Friendly staff and efficient check in. Good sized room on top floor that was quiet and comfortable. Standard breakfast,
May 14, 2016
Rated 5.0 out of 5.0 by Bogart012 Good experience: Will return.
Excellent location when needing to visit the WSU Veterinary Hospital. Accommodations are good. Service and staff are excellent. Drapes on windows did not allow full light block out. Dogs are welcome but not allowed to circulate thru the common area. I would prefer that policy be reconsidered. Otherwise, very pleasant experience.
May 4, 2016
Rated 5.0 out of 5.0 by tjean65 Excellent Staff - Good Experience
The staff was very nice, the rooms were very clean and the beds were comfortable. We also enjoyed the all included breakfast.
May 3, 2016
Rated 5.0 out of 5.0 by kab79 Great stay
We stayed at this HIExpress during our son's college visit to WSU. The front desk staff was extremely helpful! Appreciated the free shuttle to the WSU campus so that we didn't have to worry about parking there. Highly recommend!
April 29, 2016
Rated 5.0 out of 5.0 by BSJ48 Pullman
The hotel was very clean, and the staff was nice. The breakfast was hot and good. We most likely return.
April 18, 2016
Rated 4.0 out of 5.0 by clairewsu quiet and relaxing
Overall stay was relaxing and enjoyable. the room was quiet and peaceful, but lacked proper air conditioning. the friendliness of the staff left a little to be desired.
April 18, 2016