Rated 4.7 out of 5 by 95
Rated 5.0 out of 5.0 by Angelina35 Comforatable, friendly, Great breakfast
They were very accommodating since we arrived early and needed to get into a room right away. Very thankful they accommodated us. The rooms were very nice and the pillows were soooo comfortable. I really enjoyed the breakfast as well. I didn't expect so much variety, but they had everything and more.
August 4, 2014
Rated 5.0 out of 5.0 by JR Bull #1 Holiday Inn Express
Out of the 12 different Holiday Inn Expresses I've stayed in this year Puyallup/Tacoma is my #1 favorite! From the moment I checked in with Stacy at the front desk my expectations were exceeded in every way possible! Stacy made sure I was in a first floor room and away from the ice/vending machines as requested. The room was superior with REAL glass tumblers, perfect pillows and each trash receptacle contained a paper liner instead of the usual plastic bags which never seem to be appropriately set into the can. Multiple cookie selections were available at ALL times! They also seemed to have bacon as a breakfast choice more often than other locations which is a big plus in my eyes since I'm not a fan of the inedible turkey sausage offering. The presence of a night-time security was also a welcomed sight as was the COLOR printer in the business center which was of key importance to my business requirements. Everytime I venture to Tacoma I'll be staying at Puyallup!
August 2, 2014
Rated 4.0 out of 5.0 by park it GOODGUYS
the fact that I cannot make a reservation for next year before I leave the hotel is a problem. This year I forgot to reserve the room until the last minute and had to have a handicap room.
July 29, 2014
Rated 5.0 out of 5.0 by Rotordr68 Mr
This hotel was clean, neat, and comfortable. With that said the staff were some of the finest I have run across. I was greeted by name and offered ideas on dinning and sightes to see. They were friendly and made me feel like a long time friend. I will never stay in another hotel when I am in the area they are that good. I highly recomend you consider this hotel and wonderful staff if in the area!
July 28, 2014
Rated 5.0 out of 5.0 by Tim B Great place to stay
Had a great time staying here. The front desk staff was very friendly.
July 28, 2014
Rated 5.0 out of 5.0 by Sunshine Sig Great place to stay
Wonderful rooms, great breakfast, business center was good, helpful staff. Only downside was the room rate, I stayed when a conference was going on and the room rate was higher than normal.
July 22, 2014
Rated 5.0 out of 5.0 by just me 1 Wonderful!
This was out second visit to this hotel. We would stay again in the future. The staff is great and truly made us feel welcome.
July 18, 2014
Rated 5.0 out of 5.0 by Jojessie see review made already
Staff was great. Room was very comfortable and I loved bed.
July 17, 2014
Rated 5.0 out of 5.0 by Iceman51 Great Service
Great place to stay, close to everything. Ample parking.Very friendly staff.Very relaxing atmosphere.
July 15, 2014
Rated 4.0 out of 5.0 by Solver50 Too close to freeway
Not really captivated by this one. Stayed for about 2 weeks - pre move. We had suite, but not spacious enough. The bathrooms have a lot of condensation build all over once the water runs. The grounds need more attention when rooms fill up. On a positive note - there are many eateries close by and a mall for shopping.
July 11, 2014
Rated 4.0 out of 5.0 by Cosmotopper53 Nice hotel and good location with inadequate housekeeping
We thought the staff and the hotel were lovely, but we had to ask for towels every day (not enough in the room for the number of people in the suite). We also had to ask for toilet paper, and on one day, the service did not make up our room at all. I washed our dishes in the sink since housekeeping ignored them every day.
Having said that, if you aren't concerned about maybe having to call every day to get the service you want, it's a great location with a nice pool for you and the kids.
We'll probably go back, since we are in the process of buying a home in Puyallup which will require several trips to the area. The location is good with lots of restaurants a half mile away in South Hill. And the hotel itself is nice.
July 10, 2014
Rated 5.0 out of 5.0 by TBBS A pleasant suprise
I stayed at the property in Puyallup Wa. For a relatively small town, I was pleasantly suprised to find such a nice cozy and clean place to stay. The hotel is updated, the room was clean. A nice microwave and fridge, clear HD tv viewing. If the hotel offered on demand movies, the bathroom a little bit bigger and more settings on the air conditioner I would give this cozy property 5 stars. Aside from that no other complaints, and I have seen many hotels in my day!
July 9, 2014
Rated 5.0 out of 5.0 by Kat2233 Great Coffee
Great Staff Great Service Love Love Love the Pancake Machine Awesome Breakfast...And the Coffee...OMG miss it the Most I Will deffinately return
check out July 3rd
July 9, 2014
Rated 5.0 out of 5.0 by rog01 Close to Fairgrounds
Good place to stay, close to the Washington State fairgrounds with nearby businesses and restaurants. Gret breakfast!
July 6, 2014
Rated 5.0 out of 5.0 by scull99 Great service
my family and I enjoyed the stay! The 12.00 check out time was great. We enjoyed the pool and breakfast was great with loads of variety.
July 1, 2014
Rated 5.0 out of 5.0 by Hearspipes Wonderful bed and pillows
Pros-Mattress comfort, wonderful hard pillows, everything I needed and then some. Good breakfast variety with fine coffee, choices of juices, and fresh food.
Cons-Had to climb under the table to get to the wall outlet to plug in the room coffee pot. Not fond of having to move the coffee pot/supplies tray from over the microwave down onto a table to use it.
Skip the pancake machine. Tough results. Give me a Belgian waffle instead, pls. Lots of other choices, though.
July 1, 2014
Rated 5.0 out of 5.0 by Missy's Mom Friendly staff, yummy cookies
Came for a conference. Would have been a real help if hotel offered a shuttle van to the Puyallup Fairgrounds, where the conference was held.
Bed was comfy, great service!
June 25, 2014
Rated 5.0 out of 5.0 by Manager062114 Return
I will be back in December / June every month for work.
June 24, 2014
Rated 5.0 out of 5.0 by Sandy965 Great Customer Service
Friendly staff, very accommodating. Reservation process was quick and easy.
June 23, 2014
Rated 5.0 out of 5.0 by Paulsue We will stay again at this hotel
YOU. Need to put TOWEL RACKS in ALL the rooms. !!!!!! All we can do is put our towels over the door or shower rod !!!!!!!! Can not put it on the floor !!! What are We to do if We need to use that towel again !! AND No I'm not going to get another clean towel for something small.
June 20, 2014
Rated 5.0 out of 5.0 by AZ Traveler Great, as always
This HIE is always on their game. With a great staff, they keep the place fresh and running well.
(And I've never been to a property that kept so many varieties of fresh cookies out at all hours - day and night!)
Property is up to date and well maintained. It is located very close to a large mall and tons of dining options.
June 20, 2014
Rated 5.0 out of 5.0 by KDPA Great Hotel
Extremely happy with the staff and room. Close to local mall and plenty of places to eat. Friendly staff -
June 16, 2014
Rated 5.0 out of 5.0 by panicpete Fantastic service
My family and I have stayed at this hotel many times over the last 15 years. The service has always been great! The location (behind a McDonalds/Chevron) is a little funky, but that also makes it convenient for a quick midnight snack. The location is also convenient for accessing the mall...we even walk there sometimes. Although close to the freeway, the rooms are quiet. We love having relatives and friends come sit with us in either the large dining room (always open, with coffee and cookies) or the lobby. However, the personnel and staff are the main draw...they are fantastic!
June 15, 2014
Rated 5.0 out of 5.0 by juniej The breakfast and all day coffee was wonderful.
The breakfast was an important feature for us as we had early morning soccer games and the have to have a fast but nutricious breakfast. Coffee for the parents was a must and it was available all day. The staff was very helpful and pleasant.
June 12, 2014
Rated 5.0 out of 5.0 What a TREAT!!
We arrived in a rush to run to meet friends. Checked in and they asked if I minded if they upgraded us. Of course not but did not know what that meant till later that night when we actually went into our room. WOW....great room. Suite was such a treat for us. Been a very stressful time for us. Death of Mom on one side of the family and other mom close as well. An overnight get away was just what we needed to de-stress some.
THANK YOU so much for making us feel so special.
June 9, 2014
Rated 5.0 out of 5.0 by widget6666 good beads, great pillows
This is a nice location. rooms on the freeway side are fairly quiet
June 7, 2014
Rated 4.0 out of 5.0 by yuzhou88 Overall good to great. Slow internet and noisy room
I like the place. It is clean. Staff is friendly. Everything works.
I would have given 4.5 if that is an option.
Two grips. 1. Internet is too slow. It is about 1Mbps and it is not always reliable. It is at the same speed as my 3G phone.
2. room on the 4th floor facing highway is too noisy.
June 6, 2014
Rated 5.0 out of 5.0 by Buzztail Dennis Warnecke
Stacy at the Front Desk was a true Joy. She was happy, friendly, helpful, Knowledgeable and the model of what all Front Desk employees should be!
June 4, 2014
Rated 5.0 out of 5.0 by JDANG another uneventful stay
uneventful = good
everything is as expected...though this time i wasn't offered bonus points nor snack. Forgot to ask as well. The internet is as I remembered, still slow. Other than that it's a great hotel to stay at.
June 2, 2014
Rated 5.0 out of 5.0 by Shirlafink Holiday inn express
Excellent hotel, quite, clean, great price and great staff. Definitely will stay there again.
May 29, 2014