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Rated 4.5 out of 5 by 287 reviewers.
Rated 5.0 out of 5.0 by My only hôtel in Québec! Im a person in a wheelchair and for all that it implies, this hôtel is the best one for me! Staff is perfect ! July 2, 2015
Rated 2.0 out of 5.0 by A/C Not Working We were upgraded to a junior suite from a king with shower. Wrote note to Housekeeping for a rubber tub mat - no response. Next time will not take the upgrade. Had problem with air conditioner that maintenance could not seem to fix. The unit could be started from the wall thermostat but once room reached desired temperature the unit cut off and would not come back on when temperature increased. Over 3 days, we made 4 calls to desk to report. Two responses - (1) maintenance said it was working and (2) if fan on automatic that is the way unit is supposed to work; fan should be on low or high to work way we thought it should (tried that the first time it did not come on & told desk that did not work either). Implied we did not know what we were doing. Spent two days manually starting unit when in room until went to bed, then opened window. Fortunately outside temperature was cool but did not get much sleep as freeway noise and truck traffic was quite loud. June 30, 2015
Rated 5.0 out of 5.0 by Great accommodations, clean and well maintained. I always use this hotel while travelling from the Maritimes to Ottawa. It is reasonably priced and easy to get to from the highway. There are very good eating establishments nearby! June 29, 2015
Rated 1.0 out of 5.0 by Not welcoming staff at the night arrival The night of my checking in. The staff member at the front lobby wasn't really welcoming. First of all, I have asked her if I can park at the reserved parking for platinum member she said no it's for the members. So without even checking she prejudged that I can't be an IHG member. No need to prejudge the guests. No need to have attitude towards the guests. It was poor customer service. June 26, 2015
Rated 4.0 out of 5.0 by A nice Holiday Inn This facility is excellent and very well maintained. The outside pool is a nice touch. Rooms are quiet and the hardwood flooring is good. A microwave is missing in all guess rooms, though. I'd recommend it. June 23, 2015
Rated 5.0 out of 5.0 by Excellent stay Excellent stay once again! Continues to meet and exceed expectations. The hotel is convenient to the immediate area that I visit several times a year on business. Can't ask for more. June 21, 2015
Rated 5.0 out of 5.0 by Front desk. When we arrived we were greeted immediately. We also asked if there was a restaurant nearby that we could walk to and we were referred to a local restaurant that had a great menu and wine list. June 21, 2015
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