Rated 4.5 out of 5 by 139
Rated 4.0 out of 5.0 by Mrs ? Over Priced
Hotel was beautiful, room size average. Made complaint to staff about our bathroom having awful smell. They made note of it, but did nothing. Went down for breakfast, all tables and chairs taken, ate in lobby
August 26, 2014
Rated 4.0 out of 5.0 by Sky10 Excellent Customer service
When we checked in, they gave us a 1st floor room which we didn't really like because the 2nd floor is the reception and park the car. So, we ask the front desk staff if we can change to other room. First, they gave us the 1st floor again. But we really don't like the 1st floor and then they gave us the 2nd floor room. That we are very appreciate the staff to do the this.
Nice customer service.
August 24, 2014
Rated 5.0 out of 5.0 by sti330 clean and quiet rooms. helping staff. excellent breakfast
Welcoming staff are very helpfull. Rooms are very clean. Breakfast (Additional charge) includes fresh fruits!! Beside of any eggs and other sides. Coffe is too american. Bus stop to NY City iz a block away and a 50 mins ride is reccomended. The hotel includes a restaurant and bar. Gym is available (out of the hotel).
August 23, 2014
Rated 5.0 out of 5.0 by Maggie07 Exceptional staff
The staff went out of their way to make us happy. The shuttle was full due to a festival in Old Town Quebec City so the desk clerk gave us the Canadian money we needed to take the city bus! I forgot my jewelry in my room safe and left the country. The desk clerks were very helpful in making sure that my jewelry was returned to me.
August 21, 2014
Rated 4.0 out of 5.0 by Jjrrico BUEN HOTEL CON PERSONAL DEFICIENTE
PERMANECIMOS 3 NOCHES EN ESTE HOTEL, DOS DIAS CONSECUTIVOS AL REGRESAR POR LA NOCHE, ENCONTRAMOS QUE LA HABITACION HABIA SIDO ARREGLADA DE MANERA MUY DEFICIENTE, SIN TOALLAS, SIN JABON, SIN TAPETE EN EL BAÑO, SIN EL SERVICIO DE CAFE, Y UN DIA INCLUSO LA CAMA NO TENIA SABANAS. SI SUCEDE UN DIA PODRIA SER ACEPTABLE, PERO DOS DIAS SEGUIDOS ES INADMISIBLE.
August 17, 2014
Rated 5.0 out of 5.0 by mkalkur Great location and service
Hotel location was perfect for sightseeing - there is a convenience store nearby and a couple of riverside trails. Easy access to highways, restaurants, malls and safe location. Breakfast options were plenty, room was clean and well-maintained.
August 14, 2014
Rated 4.0 out of 5.0 by Viajero Saltillo Mexico Quebec
Como miembro de IHG rewards solo me ofrecieron unos cacahuates..en otros hoteles de te personalizan tu llegada con una carta del Gerente, lo que te hacen sentir comodo y que importas como cliente....
August 13, 2014
Rated 4.0 out of 5.0 by Traveling tutu Great value in a good spot
Clean, comfortable, friendly staff, with excellent amenities for the price. We felt very lucky to have found this spot with free shuttle to allow us to take advantage of sight seeing without have to battle traffic on our own.
August 12, 2014