Rated 3.9 out of 5 by 55
Rated 1.0 out of 5.0 Pésimo servicio
Deja mucho que desear para ser de la cadena de Holiday Inn, tuve que cambiarme al Krystal, donde gracias a Dios me atendieron de maravilla, pero sin duda este hotel NO lo recomiendo.
July 23, 2014
Rated 5.0 out of 5.0 by JORGE ALFREDO Felicitaciones muy buena opción
Felicito a todo el personal, muy amables y con gran disposición de servicio. Tanto en recepción, recamarera y restaurante.
La recámara muy amplia y confortable, excelente opción para hospedarse en Querétaro.
July 22, 2014
Rated 5.0 out of 5.0 by 707dc10 Your hotel staff and cleaning standards
Your front desk personnel is outstanding. Hat's off to all of them especially the individual that checked me in, I am sure you can review the records to find out who he is.
As it relates to your breakfast room, your staff needs to go do something else but not in the hotel. Check it out they need to know they are there to serve and help people. If that is not what they like to do perhaps they can enjoy themselves elsewhere. Your call.
It will be nice is the maids take out all hair from the previous guest in the room. If I can see the hairs in several areas of the bathroom at my age I supposed your staff can do even better. Minor detail that to most of us counts for a lot.
Coffee for the coffee maker was not replaced and you are becoming to frugal with the amenities.
July 20, 2014