Rated 4.4 out of 5 by 81
Rated 4.0 out of 5.0 by sandimacd near perfect stay, staff very helpful
I was on the ground floor near the exit- handicap room. Check in was very fast but they did not give anything special (like water) or recognize IHG Members. My room was clean, bed and pillows cozy and AC worked. I got a very restful and undisturbed night's sleep. The staff was very nice and even helped me get the luggage cart to my room and then took it back for me.
They had cookies in the evening and I asked if they had herbal or decaf tea. She opened the breakfast area to check (they didn't) but that was very nice of her. I had a nice workout in the pool.
Breakfast was the usual instant yogurt, hot/cold cereal, banana/apple and hot eggs, sausage, bacon, gravy, breads, rolls, biscuits, etc.
My one and only complaint and the reason I did not give 5 stars is because of the lobby. I have a severe reaction to fragrances and the very heavy perfumed/scented air in the lobby choked off my airway and sent me into coughing spasms each time I passed through. The side exit by my room was disabled to Enter (security)-- I could Exit OK-- but I had to return to my room through the lobby. The hallways and my room were not scented. If the side Exit would have let me Enter I would give this 5 stars. Overall a very nice stay.
September 5, 2014
Rated 1.0 out of 5.0 by TimN61 Terrible experience
The staff were very young and not helpful they were very rude. The food is terrible. The room was not clean. My room was not cleaned upon returning. I was not recognized as a Gold member. The area outside is not safe.
August 10, 2014
Rated 5.0 out of 5.0 Awesome Service
James was our host and he was an absolute joy. He was very helpful and informative. We checked in at about 9:30pm and because James was so nice, we actually got to eat dinner that night.
August 8, 2014
Rated 2.0 out of 5.0 by pdon terrible
Walls too thin, too much noice. Staff not pleasant
July 30, 2014
Rated 5.0 out of 5.0 by MannyZ Convenient and comfortable.
Convenient location, great staff, comfortable room.
July 30, 2014
Rated 5.0 out of 5.0 by Dawg Fan Quite & Nice Hotel!!
This is a nice quite hotel. The staff is friendly! The only downfall is that there are no restaurants at the exit. There are some nearby but they are just locally run or fast food.
July 28, 2014
Rated 3.0 out of 5.0 by chastees OK
Exercise room- equipment in below average condition.
Overall, okay place to stay. Nothing special.
July 26, 2014
Rated 5.0 out of 5.0 by Lee65 Vacation Stop Over
This is an excellent Holiday Inn Express with a very accomodating staff. Because we have a large family, we require two rooms. They were beautifully appointed and we were pleased to learn that the hotel offered large connecting rooms, which makes it so much more convenient for us. We arrived very late after a long, exhauting drive. Our rooms were clean, our beds very comfortable, and our night was very restful. Since we arrived so late, we were given a late check out the next day which afforded us a couple of extra hours of sleep time and a chance to re-energize before the next leg of our trip. Our breakfast selections were delicious and plentiful, another plus for this express location. The location is just off I-10, and very easy to find. We will definitely stay here on our next trip through this area.
July 20, 2014