Rated 4.6 out of 5 by 275
Rated 5.0 out of 5.0 by Winston Lady Happy Hotel Visitor
Please with my accommodations, planned to stay again
June 22, 2016
Rated 5.0 out of 5.0 by mgmowdy Great staff and service
Staff does all it can to help you. Very Friendly best I have ever had.
June 21, 2016
Rated 1.0 out of 5.0 by lulu1501 Would not correct arrival date
I booked using my phone app and mistakingly put the day I booked the reservation instead of the date I needed to arrive (which was the next night) I called early the next night when my phone app stated I had checked in the hotel to see if I could just change the arrival date to the correct day (which happened to be the day of the call) Front desk agent said I was checked in and checked back out and that the manager was sleeping because he was the one who had worked the night before. I have a hard time believing that a manager would not at least try to call a platinum member using rewards points for a stay. There had to be a valid reason the person would just not show up.
I have called the hotel and also emailed them with no response. I ended up not being able to make my trip because I lost my 20K points. I understand loosing them but at least they could have offered to let me stay the correct night? Customer service is not the best here..this could have easily been fixed quickly.
I do love this hotel though. It is very nice and clean!
June 17, 2016
Rated 5.0 out of 5.0 by Verified Reviewer great location
my stay in Quincy fl. was very pleasant. this hotel is one of the best i have stayed at in my travels. the staff is amazing everyone was so helpful and kind. you can tell everyone there takes pride in what they do. what ever i needed they helped me with right away. i would defiantly recommend this hotel to who ever is in the area, it is clean and well maintained. i cant say enough about it thank you to everyone that made my stay so memorable.
June 15, 2016
Rated 5.0 out of 5.0 by Kerwin57 Best Hotel I have been in!!!
I give this hotel an excellent rating as I have been traveling back and forth to Florida to take of my ailing Father. For this 10 yr old hotel it was clean and not falling apart. I was extremely satisfied with my short stay. Had only one issue and reported it to the desk and it was taken care of. I would highly recommend this hotel to my friends and family as well as to all travelers.
June 7, 2016
Rated 5.0 out of 5.0 by Verified Reviewer One of the Best
This is one of the best Holiday Inn Exp we have stayed in.
Good service, very clean rooms. Breakfast: average for hotel breakfast.
June 1, 2016
Rated 5.0 out of 5.0 by stork56 Friendly staff and comfortable room
The staff were efficient and friendly. The room was clean and comfortable. Would stay there again.
May 30, 2016
Rated 5.0 out of 5.0 by Grace7410 wonderful clean comfortable place with great guest service
My family and I stay here quite often and we just love it. Peggy and the whole staff are absolutely wonderful . They are always accommodating and very professional. I would recommend this hotel to anyone. It is extremely clean . We travel with my young grand daughter and when we call they already have the crib in the room for when we arrive. I could not ask for a better hotel stay and give this hotel a huge thumbs up.
May 20, 2016