Rated 4.7 out of 5 by 165
Rated 5.0 out of 5.0 by NCSU Mom Comfortable and convenient
We just needed a comfortable and convenient place to stay during NCSU Parent Orientation days, and your hotel far exceeded our expectations. The nicely appointed room was a much appreciated refuge at the end of a tiring day; the staff's friendly greeting and evening reception invitation a perfect "welcome home" to overwhelmed parents! It is always the little things that make a difference, and the folks at Holiday Inn Express surely understand that!
July 7, 2014
Rated 2.0 out of 5.0 by GM1234 Terrible breakfast service!
The breakfast lady is rude and uncooperative for early eaters (those that need nee to eat prior to 6:30) even if only 15 minutes early!
July 6, 2014
Rated 5.0 out of 5.0 by Retired prof Good value for money very good breakfast
Only problem was air conditioning very cold. The breakfast was excellent except the tableware(spoon and fork)was very flimsy)
July 2, 2014
Rated 5.0 out of 5.0 by kbeauty Stay
This hotel was located in a quiet area, very easy to find and get to. The room was very comfortable, and clean. The bed was comfortable and I had a very good night sleep.
July 1, 2014
Rated 5.0 out of 5.0 by GiGiM Really lovely experience
We had a really great experience here. The accommodations were very comfortable and everything that you would expect.
What was truly exceptional is that the people were so nice and so helpful. We screwed up our key card everyday and they cheerfully fixed it for us every time. When we asked if there was a department store nearby, they were so organized that they pulled out a printed list and highlighted several stores. The list even had driving directions and mileage on it. And, when I lost the list, they cheerfully provided me with another one.
I freely admit that I am a fussy customer so when I tell you the staff here are absolutely marvelous, they truly are!
July 1, 2014
Rated 5.0 out of 5.0 by 2014CollegeDad Exellent service - great hotel
My families experience at this hotel was great. My reservation was taken by Bill and he treated me like a friend instead of a customer. He demonstrated great customer service. We were attending NCSU student/parent orientation and upon arrival, my daughter was treated with a goodie bag. It made her smile! The room was great and comfortable. The beds afforded a very good nights sleep. I want some of those pillows! This will be our preferred hotel while visiting our child in college! We felt very safe there! The only problem I had was that the internet service was slow.
June 30, 2014
Rated 5.0 out of 5.0 by daniel014 Excellent staff service
Over the top service and attention to detail.
The staff was attentive and caring about our comfort
June 27, 2014
Rated 4.0 out of 5.0 by LHall Immaculate/Quiet/Well staffed
We joined our daughter for a family visit in Raleigh. She needed a pet friendly hotel. We found the grounds and hotel immaculate, friendly staff and surprisingly good breakfast with selections ranging from pancakes/scrambled eggs, greek yogarts, delicious cinnamon buns, oatmeal, juices and coffee. Would definitely return when in the area. Just know that State government discounts apply only to North Carolina employees ( not university employees).
June 27, 2014