Rated 4.7 out of 5 by 189
Rated 2.0 out of 5.0 by 24tracktape Dated property, needs refurbishment
This hotel is in need of a refurbishment. Both rooms (we moved due to the proximity of the first room to a noisy elevator) had stained carpets, scratched furniture, and worn paint in places.
The beds were good, and the actual room was clean. Breakfast was the normal low quality fare you'd expect.
Overall, this hotel is a poor value for the price we paid, and I would not recommend it.
January 20, 2014
Rated 5.0 out of 5.0 by drwegs Mr. Bill
Bill at the front desk should run for Congress... he was a very personable and attentive host and should receive the highest pay allowed by Holiday Inn Corp.
My hairdryer did not work in my room and Bill was very helpful and made sure I had a working one.
Bill made my stay a good one! Thanks Bill!
January 15, 2014
Rated 5.0 out of 5.0 by David817 Very Nice
As someone who will be coming to the Raleigh area numerous times over the next 11 months, I plan on using this hotel each time. Great location, easy to get to, very nice staff, excellent room.
January 12, 2014
Rated 5.0 out of 5.0 by Happy Trails Traveler Family road trip vacationer
Of the ten hotels we stayed in over a two week period this was the most clean, well provisioned and comfortable. The staff were very friendly and helpful from check-in to check-out..
January 6, 2014
Rated 5.0 out of 5.0 by OMCFIL excellent hotel
a newer property, with a location that was good for us, but the staff was really the highlight- very nice and helpful! our experience with sleep quality, etc was probably helped by the low occupancy during the holidays, but would definitely return.
January 3, 2014
Rated 5.0 out of 5.0 by Bob Y2758 Great place to stay
Excellent staff, clean room, well located and great breakfast.
Quebec City, Quebec, Canada
January 1, 2014
Rated 5.0 out of 5.0 by linda&mark Staff
Not being familiar with the area your staff was so kind in answering all our questions and helping us in anyway they could. They were so friendly and no bad attitudes. When we would return in the afternoon they would ask how our house hunting went and if we had a good day. Not just us but everyone. It made our mission so much easier. Thanks to the staff.
Also the lady that takes care of the breakfast - she was terrific.
December 31, 2013
Rated 5.0 out of 5.0 by fiberjoe visit at NCSU
This is a great property if you have children attending NCSU or just visiting raleigh. Highly recommended
December 12, 2013
Rated 5.0 out of 5.0 by JasonNC Never experienced better customer service at the Front Desk
The gentleman at the front desk upon our check in was just absolutely fantastic. When we stay in Raleigh again, this is the place we are going.
November 27, 2013
Rated 5.0 out of 5.0 by GuyhChris Staff
The friendly and knowledgable staff made the stay most enjoyable ......thanks y'all
November 25, 2013
Rated 5.0 out of 5.0 by McHone Great Staff!
Comfy bed, good breakfast, indoor pool and exercise room, nice location, and an absolutely amazing staff!! Thanks Bill!
November 25, 2013
Rated 5.0 out of 5.0 by Barbie54 Nice room and great location
We visited NC State and we could not have had a better location. The room was a nice size, comfortable beds, quiet hotel and a great price. I will always try to stay at this Holiday Inn Express when I visit NC State University.
November 21, 2013
Rated 5.0 out of 5.0 by Benjamin43 Good stay, good location
I stayed for two nights, and was very pleased with the room, the staff, and my stay in general. The check in was fast, the room was clean, and the staff was very helpful.
November 18, 2013
Rated 5.0 out of 5.0 by Jenn3223 Great Customer service and a perfect stay
We were met at check in by your wonderful desk clerk, Jamie. She was able to get us right in and provided us everything we needed and without question. We couldn't have asked for a nicer, cleaner room. Everything was in working order and ready for us upon arrival.
The location of the hotel we great. Although off the beaten path, it was very close to anything we needed. In the event we need a place to stay in Raleigh again, we will definitely be booking with this hotel.
November 15, 2013
Rated 5.0 out of 5.0 by dacree8 Spacious & relaxing
My family enjoyed our stay here and got a great night's rest. The kids loved the indoor pool seeing how it was November and chilly outside. It was one night and close to where we needed to be. The beds were very comfortable and the room was very clean.
November 14, 2013
Rated 5.0 out of 5.0 by tshook Great Experience!
This HI Express is only a few years old, so it is modern, clean, and very comfortable. The staff were very friendly and accomodating. There were multiple events going on and several big groups, but the hotel was extremely quiet. The hotel has an indoor pool and spa. I very much enjoyed getting in the spa at the end of the day. It also has a small fitness area. The location is very convenient to NC State and the downtown area. Additionally, it is right off of I-4O, aka the Raleigh Beltline, so it was very easy to jump on the interstate and get to other parts of Raleigh and Cary. I would highly recommend this location!
November 13, 2013
Rated 5.0 out of 5.0 by BMJ16 Very friendly staff
Hotel VERY nice; we loved our room. It was quiet and the bed comfortable. The hotel staff were all friendly and seemed eager to help. Would definitely recommend this hotel; and I will stay here again when in the area
November 6, 2013
Rated 5.0 out of 5.0 by LakelandALM Superb choice for lodging in Raleigh
Great 3 night stay in Raleigh area. Restaurant recommendation (518 West) first night from desk clerk was spot on. Friendly staff including maids, desk clerk, breakfast bar attendants. Convenient to everywhere we wanted to go - State Capital, PNC Arena, NC Museum of Art, Museum of Natural History. Will definitely return.
Only hiccup was trying to get luggage cart to checkout at 7 AM. Night clerk indicated he hadn't seen any of the 3 carts during his shift. Too bad other guests put them in their room overnight making them not available for others leaving early. Made 3 trips to car when 1 would have done. Solution might be to automate cart process -
swipe room key to get cart released and if not returned within 30 minutes - charge $5 - if kept overnight charge $25. Radical approach, but I am a cancer patient, was legitimately parked in handicapped parking, and made 3 trips from 4th floor because of inconsiderate fellow guests. Otherwise a fantastic stay. I did stop on every floor and look for carts in hallways as another guest suggested.
November 6, 2013
Rated 5.0 out of 5.0 by Donna0807 Very friendly staff and clean rooms.
Stayed at this Holiday Inn to attend a wedding in Raleigh. We had a great stay here. The entire staff went out of their way to accommodate us from getting us taxi services, extra towels or just welcoming us when we came trough the door. We would stay here again and would recommend this hotel to anyone staying in the area.
November 5, 2013
Rated 5.0 out of 5.0 by piggy Great Choice!
This was my 3rd time staying at HI Express and was just as pleased as the first time. Quite a value, convenient to NC State and the surrounding areas. The beds are comfortable, the facilities clean and the breakfast great (the warm cinnamon buns are addictive)! I failed to book my reservation using my HI Value Points and when I went to ask to have them added, the associate at the desk was very pleasant and helpful.....didn't get the benefits this visit but did get my points.
October 30, 2013
Rated 5.0 out of 5.0 by wilsontennis Super guest service.
Friendly front desk and clean, comfortable room. Quiet, even with a full house!
October 30, 2013
Rated 5.0 out of 5.0 by TruthfulReview Better Than Expected
I nit-pick rooms and I can truly say the king room we stayed in was very good. My only grievance was soap residue on the shower head and the really bright sleep button on the clock radio that was constantly on.
October 29, 2013
Rated 5.0 out of 5.0 by Carla42 Great place
This Holiday Inn Express is a great hotel. Easy access from I-40 and convenient to NC State and nice restaurants. The hotel is very clean, modern and quiet.
October 29, 2013
Rated 5.0 out of 5.0 by Falltraveler Great Location
Perfect spot for anything at the NC State Centennial Campus.
October 27, 2013
Rated 5.0 out of 5.0 by Shahay55 Great and relaxing visit
We had a very relaxing visit--bed was very comfortable and we slept like babies. We will definitely come visit again. Service was good and everyone was very friendly.
October 20, 2013
Rated 5.0 out of 5.0 by DanceWomanDance I'll Be Back
Wonderful experience at this hotel. Extra large rooms, comfortable bed, friendly staff, no road noise, nice breakfast.
October 16, 2013
Rated 5.0 out of 5.0 by Patty03 Overnight Stay
Stayed just one night as part of a group that was attending a conference in town. The rooms were very nice, clean and comfortable. Better than expected.
October 16, 2013
Rated 5.0 out of 5.0 by SC60 Great service and staff
Very accommodating and helpful front desk staff. Could not have asked for more polite, competent people. Would definitely staff here again when in the area!
October 15, 2013
Rated 5.0 out of 5.0 by BoringMom Great experience and great service!
Staff is friendly and knowledgeable about surrounding destinations. Check-in and out was great! Hotel is quiet and clean. This was my second time staying at this hotel and like the first, it was a fabulous experience!
October 14, 2013
Rated 5.0 out of 5.0 by Marie71 Great service staff, clean and comfortable
We have stayed at his particular location now three times and each time have had a very pleasant experience. The property is clean and nice. The rooms are comfortable and clean. We were able to rest with no interruptions.
We would suggest a few more selections be added to the breakfast.
Overall our stay was great!!!!!!!
October 8, 2013