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Rated 4.7 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Superb choice for lodging in Raleigh Great 3 night stay in Raleigh area. Restaurant recommendation (518 West) first night from desk clerk was spot on. Friendly staff including maids, desk clerk, breakfast bar attendants. Convenient to everywhere we wanted to go - State Capital, PNC Arena, NC Museum of Art, Museum of Natural History. Will definitely return. Only hiccup was trying to get luggage cart to checkout at 7 AM. Night clerk indicated he hadn't seen any of the 3 carts during his shift. Too bad other guests put them in their room overnight making them not available for others leaving early. Made 3 trips to car when 1 would have done. Solution might be to automate cart process - swipe room key to get cart released and if not returned within 30 minutes - charge $5 - if kept overnight charge $25. Radical approach, but I am a cancer patient, was legitimately parked in handicapped parking, and made 3 trips from 4th floor because of inconsiderate fellow guests. Otherwise a fantastic stay. I did stop on every floor and look for carts in hallways as another guest suggested. November 6, 2013
Rated 5.0 out of 5.0 by Very friendly staff and clean rooms. Stayed at this Holiday Inn to attend a wedding in Raleigh. We had a great stay here. The entire staff went out of their way to accommodate us from getting us taxi services, extra towels or just welcoming us when we came trough the door. We would stay here again and would recommend this hotel to anyone staying in the area. November 5, 2013
Rated 5.0 out of 5.0 by Great Choice! This was my 3rd time staying at HI Express and was just as pleased as the first time. Quite a value, convenient to NC State and the surrounding areas. The beds are comfortable, the facilities clean and the breakfast great (the warm cinnamon buns are addictive)! I failed to book my reservation using my HI Value Points and when I went to ask to have them added, the associate at the desk was very pleasant and helpful.....didn't get the benefits this visit but did get my points. October 30, 2013
Rated 5.0 out of 5.0 by Super guest service. Friendly front desk and clean, comfortable room. Quiet, even with a full house! October 30, 2013
Rated 5.0 out of 5.0 by Better Than Expected I nit-pick rooms and I can truly say the king room we stayed in was very good. My only grievance was soap residue on the shower head and the really bright sleep button on the clock radio that was constantly on. October 29, 2013
Rated 5.0 out of 5.0 by Great place This Holiday Inn Express is a great hotel. Easy access from I-40 and convenient to NC State and nice restaurants. The hotel is very clean, modern and quiet. October 29, 2013
Rated 5.0 out of 5.0 by Great Location Perfect spot for anything at the NC State Centennial Campus. October 27, 2013
Rated 5.0 out of 5.0 by Great and relaxing visit We had a very relaxing visit--bed was very comfortable and we slept like babies. We will definitely come visit again. Service was good and everyone was very friendly. October 20, 2013
Rated 5.0 out of 5.0 by I'll Be Back Wonderful experience at this hotel. Extra large rooms, comfortable bed, friendly staff, no road noise, nice breakfast. October 16, 2013
Rated 5.0 out of 5.0 by Overnight Stay Stayed just one night as part of a group that was attending a conference in town. The rooms were very nice, clean and comfortable. Better than expected. October 16, 2013
Rated 5.0 out of 5.0 by Great service and staff Very accommodating and helpful front desk staff. Could not have asked for more polite, competent people. Would definitely staff here again when in the area! October 15, 2013
Rated 5.0 out of 5.0 by Great experience and great service! Staff is friendly and knowledgeable about surrounding destinations. Check-in and out was great! Hotel is quiet and clean. This was my second time staying at this hotel and like the first, it was a fabulous experience! October 14, 2013
Rated 5.0 out of 5.0 by Great service staff, clean and comfortable We have stayed at his particular location now three times and each time have had a very pleasant experience. The property is clean and nice. The rooms are comfortable and clean. We were able to rest with no interruptions. We would suggest a few more selections be added to the breakfast. Overall our stay was great!!!!!!! October 8, 2013
Rated 5.0 out of 5.0 by Best Place to Stay for NC State Visits We love this hotel. We have stayed here multiple times in multiple types of rooms and all of our stays were great. The hotel and rooms are always clean, the hotel staff pleasant and friendly and the breakfast full of good choices as well as plentiful. We did try other hotels near NCSU but none were as good a value as this Holiday Inn Express. Although you need a car to get on campus, the hotel is situated with easy access to campus and the surrounding area. October 7, 2013
Rated 5.0 out of 5.0 by Staff and breakfast Front desk was gracious and gave us a late check out on Sunday which was a tremendous help!! Thank you so much. Breakfast is always great and staff is very polite and works hard to keep everything fresh and replenished. October 2, 2013
Rated 5.0 out of 5.0 by All around great choice I would like to say that the Manager Milton is one of the most accommodating and professional hoteliers I have dealt with in a long time . The place was immaculate, comfortable and well appointed and the staff spot on! October 2, 2013
Rated 4.0 out of 5.0 by overall comfort Generally very satisfying stay. Clean. Only problems, room coffee pot doesn't work, water remains in basket because bottom of basket does not make contact with top of the pot. Also, either problem w/remote or sensor on TV. Takes forever to change channels, navigate guide & volume. Location excellent, just off I-40, right on Gorman and all points campus. September 30, 2013
Rated 4.0 out of 5.0 by Great hotel, convenient access to area restaurants, great rate for NC State families Very clean hotel and comfortable beds. Easy access to NC State and area restaurants. Although if you want a good breakfast early, you will have to go to one of the local restaurants. Breakfast does not start until 7 on weekends and on my visits, was not able to take advantage of the breakfast offered. Very spare breakfast. Great rates for this extra clean hotel. Do not see the benefit of IHG membership if no recognition is given. September 19, 2013
Rated 5.0 out of 5.0 by Great experience I throughly enjoyed staying at the Holiday Inn Express. The staff was courteous the moment I walked into the hotel lobby. My room, as well as the rest of the hotel, was very clean. Enjoyed having a spacious room that I could truly relax in on my business trip. September 9, 2013
Rated 5.0 out of 5.0 by Great Customer Service We celebrated our family reunion in Raleigh, when we arrived at the hotel we where greeted by the greatest GM ever. Mr. Hamilton is a true professional. His staff members which included Jami,Sherri and Yvette were some the nicest people ever. I can't forget Elias, breakfast was great everyday. The rooms were huge and clean. The reunion in Raleigh was awesome, thanks to Holiday Inn Express SW NC State September 7, 2013
Rated 5.0 out of 5.0 by Great staff! I have had the opportunity to stay at this hotel several times this summer, and it is becoming my favorite place to stay near the NC State side of Raleigh. The hotel is always clean and comfortable. The location is close to I-40 and the 440 belt line. The staff is consistently welcoming and accommodating. September 7, 2013
Rated 4.0 out of 5.0 by Good Location and a Comfortable Room I enjoyed my stay and was able to get good rest while staying here. I think that the nights were slightly overpriced and the breakfasts were mediocre, but the location was great and the room was fairly clean. September 5, 2013
Rated 5.0 out of 5.0 by clean This was an excellent hotel - extra clean, enjoyed our stay - friendly staff from the moment we entered the door till we left the next am - August 30, 2013
Rated 3.0 out of 5.0 by Room is really big that's all The overall experience was ok but there are quite a few things that is really disappointing. 1. The indoor pool was cold. 2. We did not get a welcome snack, I was downstairs getting a cup of coffee and the receptionist offered the people that checked in some snacks. 3. BREAKFAST is awful. Their scrambled eggs is disgusting you might as well use your spoon to eat it. There's no other fruit than banana, there is pancake maker but nobody is using it cause nobody knows how to. 4. When we were up there it was raining and there were at least 10 motorcycles parked underneath the awning. It was very inconvenient for people checking in and out cause they cannot load/ unload their stuff because there are motorcycles everywhere. 5. Lastly, there was a spot light right next to where we parked at and it was low and unnoticeable so when you open your door it will hit the spot light and it scratched our door. August 23, 2013
Rated 5.0 out of 5.0 by Great Location We have stayed at this hotel many times in our visits to NC State. The location is close to everything. The hotel is very nice for the price and the staff is excellant. I will continue to stay here while I visit NC State. August 22, 2013
Rated 5.0 out of 5.0 by Great stay The only thing we disliked was the temperature of the pool...but kids don't mind that... Room was clean and big... Breakfast was good with multiple choices... However staff did forget to give us our extra package for being a member August 21, 2013
Rated 5.0 out of 5.0 by Staff & Service Staff very polite and professional. Lady who worked breakfast was so nice and did an excellent job with the crowd she had. Breakfast was excellent. Did not have the variety of sample items in bathroom, but front desk was very nice and provided us with what we needed. August 21, 2013
Rated 5.0 out of 5.0 by NCSU Move In Great stay with a great Hotel. Loved the welcome offered to NCSU Parents. Also loved the small thank you gift you all shared with us to welcome us back to the hotel and the University. We enjoyed the special Tripps Coupon that you gave us. I would recommend this hotel to anyone who is visiting Raleigh and wants a place close to the NC State University. August 20, 2013
Rated 5.0 out of 5.0 by Comfortable relaxing and wonderful staff I have been in this hotel several times and every time it has been wonderful , staff is exceptional and I will be back again in October 2013. see you soon! August 17, 2013
Rated 5.0 out of 5.0 by Five Star Facility on Three Star Pricing If I visit NSU again - this is where I will stay. Very clean, great and friendly staff, and convenient to the airport and NSU. Woody August 16, 2013
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