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Rated 4.7 out of 5 by 267 reviewers.
Rated 5.0 out of 5.0 by Excellence in staffing The services provided by a member of your staff was absolutely outstanding. The night receptionist (or manager, I'm not sure what her exact title is), Sherrie was a polite, engaging young lady that went to great lengths to insure her guests were well taken care of. I'm not just speaking of my own experience, I witnessed Sherrie consistently and positively represent your hotel with your customers. May 5, 2014
Rated 5.0 out of 5.0 by Excellent Property! I stay at this hotel regularly. It is my first choice when visiting NC State, which I do for business often. I am a lightweight, move fast, professional traveler. In and out quickly, keeping the Mickey Mouse to a minimum. The hotel is in a very un-congested area with easy university access, and access to the expressway from the airport. They will check you in and out of this hotel lightning quick, and are very efficient and pleasant about it. Rooms are very clean and user friendly. Plugs to recharge stuff everywhere. Tuesday night receptions are fun, free drinks (bottled beer, too) and hot food. I've had the Mexican and Italian. Breakfast is hot, and I always grab something, which is more than I can say for most hotels. I pound the wifi nightly, and it always works, and works well. I always return to this hotel when I am in Raleigh, and always look forward to it. As a hard core traveller, this is the best compliment you can bestow upon any hotel. April 7, 2014
Rated 5.0 out of 5.0 by back at NCSU Great place to stay with you have children attending State March 24, 2014
Rated 5.0 out of 5.0 by Comfort and Service I highly recommend this hotel for it's comfort and excellent service. The staff are very friendly and helpful. I always stay here when I'm in Raleigh. The property is conveniently located for shopping and dining and also to NCSU. March 16, 2014
Rated 5.0 out of 5.0 by Excellent Location for NC State Visit This is probably our 10th night at this hotel in the past year and it continues to be our favorite and has the best value. When visiting our daughter at NC State, we stay here. The location is very close to State and easily accessible. The facilities are always clean and the staff always courteous. March 13, 2014
Rated 5.0 out of 5.0 by Clean with friendly service Hotel met our needs for this trip. The location is very accessible to NC State. The wind was terrible causing the flags outside our room to flap very loudly. We had to the fan on nonstop to overcome the noise outside our room. Staff was friendly. Room was clean. Bed was comfortable. Bathroom had no fan. March 10, 2014
Rated 5.0 out of 5.0 by repeat guest The location and friendliness of the staff here makes it a go to for me when I am in the area. You will not be disappointed. March 9, 2014
Rated 5.0 out of 5.0 by Shelter from the storm! We were visiting relatives in Georgia and were due to return to Maryland the next day. We knew a winter storm was due to blow through the NC and North area the next day. We made a reservation just in case. We were very, very glad we did. We hit icy roads and falling sleet very close to Raleigh. We had to stop and clean ice off the wipers and there were many nervous moments but we made the hotel just in time. The news was advising motorists to stay off the road. We ordered dinner from a nearby Italian carryout and enjoyed it and the room. The room was certainly well furnished and comfortable. I am short and the bed was a climb! I felt like a princess! The heater blew alternative cold and warm air all night long. There was no place to adjust the heat and we were thus stuck with whatever it blew into the room. There was a phone which had the wrong phone number on it, so the restaurant originally was given the wrong room number and we had to correct it before the delivery. We slept in the next day, because we were waiting out (hopefully) the ice melt outside. Breakfast was over and we had to settle for coffee as we left. The roads were like they'd run the Daytona 500 that morning, with wrecked and abandoned vehicles everywhere on and off the roads. We made it safely to Maryland. We are very thankful for the shelter from the storm! March 9, 2014
Rated 3.0 out of 5.0 by Very Clean-Kids Disappointed Very nice stay. Room was clean. Hotel was very close to interstate and NC State. Beds were super comfortable and rooms were quite. Even with a soccer team taking up most of our floor. Booked hotel also for the indoor pool. Kids were disappointed that pool was closed. The nice lady at the check-in desk must not have been informed that the pool was closed. She mentioned the facilities and the pool hours. Donned in bathing suits we went to use the pool, but were disappointed to find that it was under repair. Need to make sure that this is communicated to all employees. Besides this issue, overall the hotel was a good choice. March 9, 2014
Rated 5.0 out of 5.0 by Great hotel for the money I stayed here 5 nights in February and it was a fabulous place. In addition to all the amenities (fridge and microwave in each room, indoor pool and hot tub, hot daily breakfast), it was in a great location, close to Whole Foods so I could eat healthy meals instead of fatty restaurant food, nice scenic location, easy access to major freeways, and more. Staff were very friendly as well. I would highly recommend it. March 8, 2014
Rated 5.0 out of 5.0 by Great Staff All the staff: front desk, housekeeping, maintenance and dining area were friendly and welcoming. The room was very comfortable and convenient for my visit. The lobby staff were very in touch with great places to recommend in the area. March 8, 2014
Rated 5.0 out of 5.0 by Superb service Bill at the front desk and manager, Juan, were excellent in answering questions and going beyond the call of duty to make sure that costumers are comfortable and get what they need. Excellent hotel. Will recommend to anyone staying in the Raleigh area.. February 25, 2014
Rated 5.0 out of 5.0 by Very accommodating staff and nice hotel I enjoyed this no-hassle check in and great service. The hotel was great value, conveniently close to NCSU, and very satisfactory room and fitness room. I recommend it. February 13, 2014
Rated 5.0 out of 5.0 by Worth the stay!!! We always look here first when visiting the area. It's close to NC State and restaurants. The staff is great and the hotel is always clean. February 9, 2014
Rated 5.0 out of 5.0 by Will be back Everything was exactly as I needed for this business trip. I plan to make this my regular place when I am in Raleigh. February 6, 2014
Rated 5.0 out of 5.0 by A Great Place I have stayed at this property many times while on business and I will keep coming back. The hotel is comfortable and the staff are very accommodating. I highly recommend this hotel. February 1, 2014
Rated 5.0 out of 5.0 by Perfect proximity to NC State This hotel is conveniently located near campus, but not too close to be in the hustle and bustle. The staff is very knowlledgable and friendly. My family and I wanted to explore the city and campus and the staff supplied us with maps, recommendations, and various literature about the city. Great experience!! January 23, 2014
Rated 5.0 out of 5.0 by great service Room clean, comfortable and quiet. Staff friendly and striving to please. Breakfast good would be better with waffles! January 23, 2014
Rated 2.0 out of 5.0 by Dated property, needs refurbishment This hotel is in need of a refurbishment. Both rooms (we moved due to the proximity of the first room to a noisy elevator) had stained carpets, scratched furniture, and worn paint in places. The beds were good, and the actual room was clean. Breakfast was the normal low quality fare you'd expect. Overall, this hotel is a poor value for the price we paid, and I would not recommend it. January 20, 2014
Rated 5.0 out of 5.0 by Mr. Bill Bill at the front desk should run for Congress... he was a very personable and attentive host and should receive the highest pay allowed by Holiday Inn Corp. My hairdryer did not work in my room and Bill was very helpful and made sure I had a working one. Bill made my stay a good one! Thanks Bill! January 15, 2014
Rated 5.0 out of 5.0 by Very Nice As someone who will be coming to the Raleigh area numerous times over the next 11 months, I plan on using this hotel each time. Great location, easy to get to, very nice staff, excellent room. January 12, 2014
Rated 5.0 out of 5.0 by Family road trip vacationer Of the ten hotels we stayed in over a two week period this was the most clean, well provisioned and comfortable. The staff were very friendly and helpful from check-in to check-out.. January 6, 2014
Rated 5.0 out of 5.0 by excellent hotel a newer property, with a location that was good for us, but the staff was really the highlight- very nice and helpful! our experience with sleep quality, etc was probably helped by the low occupancy during the holidays, but would definitely return. January 3, 2014
Rated 5.0 out of 5.0 by Great place to stay Excellent staff, clean room, well located and great breakfast. Bob Quebec City, Quebec, Canada January 1, 2014
Rated 5.0 out of 5.0 by Staff Not being familiar with the area your staff was so kind in answering all our questions and helping us in anyway they could. They were so friendly and no bad attitudes. When we would return in the afternoon they would ask how our house hunting went and if we had a good day. Not just us but everyone. It made our mission so much easier. Thanks to the staff. Also the lady that takes care of the breakfast - she was terrific. December 31, 2013
Rated 5.0 out of 5.0 by visit at NCSU This is a great property if you have children attending NCSU or just visiting raleigh. Highly recommended December 12, 2013
Rated 5.0 out of 5.0 by Never experienced better customer service at the Front Desk The gentleman at the front desk upon our check in was just absolutely fantastic. When we stay in Raleigh again, this is the place we are going. Jason November 27, 2013
Rated 5.0 out of 5.0 by Staff The friendly and knowledgable staff made the stay most enjoyable ......thanks y'all November 25, 2013
Rated 5.0 out of 5.0 by Great Staff! Comfy bed, good breakfast, indoor pool and exercise room, nice location, and an absolutely amazing staff!! Thanks Bill! November 25, 2013
Rated 5.0 out of 5.0 by Nice room and great location We visited NC State and we could not have had a better location. The room was a nice size, comfortable beds, quiet hotel and a great price. I will always try to stay at this Holiday Inn Express when I visit NC State University. November 21, 2013
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