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Rated 4.7 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Great service and staff Very accommodating and helpful front desk staff. Could not have asked for more polite, competent people. Would definitely staff here again when in the area! October 15, 2013
Rated 5.0 out of 5.0 by Great experience and great service! Staff is friendly and knowledgeable about surrounding destinations. Check-in and out was great! Hotel is quiet and clean. This was my second time staying at this hotel and like the first, it was a fabulous experience! October 14, 2013
Rated 5.0 out of 5.0 by Great service staff, clean and comfortable We have stayed at his particular location now three times and each time have had a very pleasant experience. The property is clean and nice. The rooms are comfortable and clean. We were able to rest with no interruptions. We would suggest a few more selections be added to the breakfast. Overall our stay was great!!!!!!! October 8, 2013
Rated 5.0 out of 5.0 by Best Place to Stay for NC State Visits We love this hotel. We have stayed here multiple times in multiple types of rooms and all of our stays were great. The hotel and rooms are always clean, the hotel staff pleasant and friendly and the breakfast full of good choices as well as plentiful. We did try other hotels near NCSU but none were as good a value as this Holiday Inn Express. Although you need a car to get on campus, the hotel is situated with easy access to campus and the surrounding area. October 7, 2013
Rated 5.0 out of 5.0 by Staff and breakfast Front desk was gracious and gave us a late check out on Sunday which was a tremendous help!! Thank you so much. Breakfast is always great and staff is very polite and works hard to keep everything fresh and replenished. October 2, 2013
Rated 5.0 out of 5.0 by All around great choice I would like to say that the Manager Milton is one of the most accommodating and professional hoteliers I have dealt with in a long time . The place was immaculate, comfortable and well appointed and the staff spot on! October 2, 2013
Rated 4.0 out of 5.0 by overall comfort Generally very satisfying stay. Clean. Only problems, room coffee pot doesn't work, water remains in basket because bottom of basket does not make contact with top of the pot. Also, either problem w/remote or sensor on TV. Takes forever to change channels, navigate guide & volume. Location excellent, just off I-40, right on Gorman and all points campus. September 30, 2013
Rated 4.0 out of 5.0 by Great hotel, convenient access to area restaurants, great rate for NC State families Very clean hotel and comfortable beds. Easy access to NC State and area restaurants. Although if you want a good breakfast early, you will have to go to one of the local restaurants. Breakfast does not start until 7 on weekends and on my visits, was not able to take advantage of the breakfast offered. Very spare breakfast. Great rates for this extra clean hotel. Do not see the benefit of IHG membership if no recognition is given. September 19, 2013
Rated 5.0 out of 5.0 by Great experience I throughly enjoyed staying at the Holiday Inn Express. The staff was courteous the moment I walked into the hotel lobby. My room, as well as the rest of the hotel, was very clean. Enjoyed having a spacious room that I could truly relax in on my business trip. September 9, 2013
Rated 5.0 out of 5.0 by Great Customer Service We celebrated our family reunion in Raleigh, when we arrived at the hotel we where greeted by the greatest GM ever. Mr. Hamilton is a true professional. His staff members which included Jami,Sherri and Yvette were some the nicest people ever. I can't forget Elias, breakfast was great everyday. The rooms were huge and clean. The reunion in Raleigh was awesome, thanks to Holiday Inn Express SW NC State September 7, 2013
Rated 5.0 out of 5.0 by Great staff! I have had the opportunity to stay at this hotel several times this summer, and it is becoming my favorite place to stay near the NC State side of Raleigh. The hotel is always clean and comfortable. The location is close to I-40 and the 440 belt line. The staff is consistently welcoming and accommodating. September 7, 2013
Rated 4.0 out of 5.0 by Good Location and a Comfortable Room I enjoyed my stay and was able to get good rest while staying here. I think that the nights were slightly overpriced and the breakfasts were mediocre, but the location was great and the room was fairly clean. September 5, 2013
Rated 5.0 out of 5.0 by clean This was an excellent hotel - extra clean, enjoyed our stay - friendly staff from the moment we entered the door till we left the next am - August 30, 2013
Rated 3.0 out of 5.0 by Room is really big that's all The overall experience was ok but there are quite a few things that is really disappointing. 1. The indoor pool was cold. 2. We did not get a welcome snack, I was downstairs getting a cup of coffee and the receptionist offered the people that checked in some snacks. 3. BREAKFAST is awful. Their scrambled eggs is disgusting you might as well use your spoon to eat it. There's no other fruit than banana, there is pancake maker but nobody is using it cause nobody knows how to. 4. When we were up there it was raining and there were at least 10 motorcycles parked underneath the awning. It was very inconvenient for people checking in and out cause they cannot load/ unload their stuff because there are motorcycles everywhere. 5. Lastly, there was a spot light right next to where we parked at and it was low and unnoticeable so when you open your door it will hit the spot light and it scratched our door. August 23, 2013
Rated 5.0 out of 5.0 by Great Location We have stayed at this hotel many times in our visits to NC State. The location is close to everything. The hotel is very nice for the price and the staff is excellant. I will continue to stay here while I visit NC State. August 22, 2013
Rated 5.0 out of 5.0 by Great stay The only thing we disliked was the temperature of the pool...but kids don't mind that... Room was clean and big... Breakfast was good with multiple choices... However staff did forget to give us our extra package for being a member August 21, 2013
Rated 5.0 out of 5.0 by Staff & Service Staff very polite and professional. Lady who worked breakfast was so nice and did an excellent job with the crowd she had. Breakfast was excellent. Did not have the variety of sample items in bathroom, but front desk was very nice and provided us with what we needed. August 21, 2013
Rated 5.0 out of 5.0 by NCSU Move In Great stay with a great Hotel. Loved the welcome offered to NCSU Parents. Also loved the small thank you gift you all shared with us to welcome us back to the hotel and the University. We enjoyed the special Tripps Coupon that you gave us. I would recommend this hotel to anyone who is visiting Raleigh and wants a place close to the NC State University. August 20, 2013
Rated 5.0 out of 5.0 by Comfortable relaxing and wonderful staff I have been in this hotel several times and every time it has been wonderful , staff is exceptional and I will be back again in October 2013. see you soon! August 17, 2013
Rated 5.0 out of 5.0 by Five Star Facility on Three Star Pricing If I visit NSU again - this is where I will stay. Very clean, great and friendly staff, and convenient to the airport and NSU. Woody August 16, 2013
Rated 5.0 out of 5.0 by Great nights sleep This Holiday Inn was very clean and the bed slept great! I like the fact it is close to my daughter at NC State, so I will be staying here again. August 15, 2013
Rated 5.0 out of 5.0 by Great service and confortable bed This was one of the best Holiday Inn express I have stayed in. The Hotel was/is well kept and people at the front desk cordial. Will come back here anytime in NC. August 15, 2013
Rated 5.0 out of 5.0 by Very comfortable The room and bathroom were very clean, bed was very comfortable and room was inviting. I needed help wirelessly printing from my phone and the front desk was very helpful. Breakfast choices were good as well. I would definitely recommend anyone to stay here. August 14, 2013
Rated 5.0 out of 5.0 by Clean and comfortable Our room (king bed) was spacious and comfortable. We enjoyed the refrigerator and microwave since we were there for more than one night. Bathroom was clean, as was the rest of the room. We only had two hangers in the closet but when we mentioned this at the front desk, they were happy to supply all we needed. Breakfast area was large and more choices than most. We will certainly stay here again if we are in the area. August 9, 2013
Rated 5.0 out of 5.0 by Great place to stay We stayed one night at the Holiday while visiting our son who was attending NC State over the summer. Everything about our stay was exceptional except the breakfast service. We may have picked a bad time to visit the breakfast area, but when we did, there was no coffee or cups and the food items needed replenishing. The staff may have been in the process of bringing out more food/drink, but we didn't wait around to see. So, may have just had bad timing. Otherwise, our stay was perfect and we would stay again. August 3, 2013
Rated 2.0 out of 5.0 by Cold Shower Not hot water in room/building. Pool was cold and hot tub was out of order. Called front desk about the lack of hot water. They stated they would call management. No call back and no rate adjustment for the inconvenience. I would try another hotel. July 30, 2013
Rated 5.0 out of 5.0 by Enjoyable stay, incredible staff! I checked in on crutches and everyone there went out of their way to meet my needs! The room was clean and comfortable and the air conditioning was stellar! July 23, 2013
Rated 5.0 out of 5.0 by Best of both worlds! Close to uptown Raleigh without the hectic surroundings. I travel occasionally to uptown Raleigh for work. I hate the traffic uptown. This Holiday Inn is very close to uptown yet it feels like the country. Easy drive to uptown. I have recommended it to my co-workers. The beds and the room décor were comfortable and handy. There are shelves in the bathroom for personal items. I was sharing this hotel room and having individual shelves made getting ready in the morning easy and quick. Love the pool and breakfast! The hotel building and staff were first class! I will always go to this hotel. The front desk, housekeeping and breakfast staff smiled and treated me like I was a valuable customer! I travel in my job so I am in a lot of Holiday Inns. Hooray for this Holiday Inn! July 17, 2013
Rated 5.0 out of 5.0 by Great room and service. Had an enjoyable stay in a clean room that was close to my destination. July 16, 2013
Rated 5.0 out of 5.0 by Excellent location-will be back! We were so pleasantly surprised at every turn throughout our stay at this HIE in Raleigh! Everything we needed was right there, clean and comfortable. The breakfast was more than my teen-aged boys could consume and the location was perfect for highway access and getting to the things we needed while in town. We will surely be back! Thank you Raleigh SW NC State HIE! July 6, 2013
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