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Rated 4.7 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Great experiences every time~ This is a clean, well-run HIE. I have stayed here at least once a month for the past 7-8 months for workshops at the Friday Center @NCSU and they have taken excellent care of me. April 23, 2013
Rated 5.0 out of 5.0 by Great Experience for Me! I've stayed at this motel twice and was very pleased with the motel and the service. They do have as good a continental breakfast as you'll ever get and comfortable and spacious rooms. I felt safe and it was very quiet. Heading back that way very soon. April 22, 2013
Rated 5.0 out of 5.0 by Nice sized room The room was a nice size, no one felt cramped, and we had room for our luggage plus a rather large bag of items needed for a weekend tournament. The beds were so comfortable after a long day of running around, and it was nice and quiet. Very easy to get to any number of places in the Raleigh area, too. April 14, 2013
Rated 5.0 out of 5.0 by Excellent Staff Plus Can we keep this location a secret? Excellent staff plus excellent Tuesday dinner options as compliment from HIE. I have added this location to my "Favorites List". April 11, 2013
Rated 5.0 out of 5.0 by Quiet, Comfortable, Friendly, and an Excellent Value We stayed here in Southwest Raleigh from the Saturday before Easter until the Tuesday after visiting with family and friends in the NC State University area. Some of our favorite things were visiting NC State campus, Museum of Natural Sciences, Tasty Beverage Company, Walnut Creek Wetlands Center, eating at Players Retreat, Side Street Cafe, and Gravy, and paddle boating at Lake Johnson. All of these attractions were within a couple of miles of our hotel. Each morning we took advantage of the free hot breakfast in our hotel, which had a lot of yummy choices from eggs and bacon, to a pancake maker, to hot cinnamon rolls, to all kinds of breads and muffins. While we were out and about during the day, we came back each night to find our hotel was quiet and relaxing. We took advantage of the pool which was nice and uncrowded. I was pleased to find that the pool was open til 11pm which was a delight since we wouldn't get in each night til about 10pm. Our bed in our hotel room was very comfy and our room was clean. I loved too that our room was restocked each day with makeup remover towelettes, vanity packs etc. The staff were very friendly and courteous always greeting us with a genuine hello or goodbye. I would recommend this hotel for family and friends in a heartbeat. I was sad to leave Raleigh and our hotel. April 7, 2013
Rated 5.0 out of 5.0 by First time. Stayed two nights recently due to an event at N.C. State. Found the room to be very clean and spacious. Entire property was well- kept. Breakfast was a real treat. Best complimentary breakfast we have ever had with large eating area. A very relaxing atmosphere. I can't imagine staying anywhere else when we visit Raleigh. March 31, 2013
Rated 5.0 out of 5.0 by Great hotel for NC State Visit Close to the visitor's center and the school, this hotel offers a fitness center, nice hot breakfast with plenty of tables, indoor pool and spa and helpful staff with maps of the area. Our double queen room with pull-out couch for our son had a frig and a microwave, handy for leftovers. March 30, 2013
Rated 5.0 out of 5.0 by Taken care of as Always I have stayed at this location several times as I have had 2 Children attend and graduate from NC State. Desk is professional and room is always clean and comfortable. My only issue was that this time i thought i would make my reservation using the 1-800 number, but was connected with someone who was in another country and they did not know the area and did not understand the name of the street that the hotel was on. So I graciously made an excuse and ended the call and called the Hotel directly. Bill answered and was wonderful and took care of my resevation in a matter of minutes. I'm not sure what it will take for large companies like Holiday Inn to understand that we do not want our customer service outsorced to an overseas operator. It does nothing but undermine our confidence in the brand, add frustration to the process of making a reservation and encorage us to look elsewhere. Especially in a city as large as Raleigh. March 23, 2013
Rated 5.0 out of 5.0 by great place and staff was great This was our first time at this location. We have always choose the holiday inn expresses because of the cleaness, confort and value of there hotels. The gentleman who check us in was very busy that night cover all the guests needs and remaind very friendly. Would recommend this hotel and give the staff an A+++++++++ breakfest was good to March 15, 2013
Rated 5.0 out of 5.0 by Warm and Enviting With my first step inside of the door, I felt warmth and appreciation. The desk personnel were attentive to my needs and made sure that I had a room with pristine Internet connectivity. March 14, 2013
Rated 5.0 out of 5.0 by Great Stay at HIE Again Again, I had a very comfortable stay at the Holiday Inn Express near NCSU. As always, the staff is efficient, friendly, and informative. The rooms are very clean and comfortable. I will definitely stay here again. February 27, 2013
Rated 5.0 out of 5.0 by Exceptionally Cordial Staff We found the staff to be very friendly and helpful. The evening guest reception was a pleasant surprise, and the food and beverages were more than we expected. The breakfast selection and quality was well above what we have experienced at other hotels. The room accommodations were comfortable and quiet. February 25, 2013
Rated 5.0 out of 5.0 by great value and convenience the hotel has consistently been comfortable, clean and well priced. It is in a great location to attend events at NC State and also close to the Interstate. We have stayed there multiple times and always been pleased. The staff is courteous and helpful. February 8, 2013
Rated 3.0 out of 5.0 by Questionable experience We have stayed here before and each time the stay was pleasurable. This time, however, was different. The water pressure at the sink in our bathroom was so poor that it took forever just to get enough water to fill up a small cup. It was hard to even get enough water to be able to wash my face. The bed had a strange slump in it so that when you sat down on it, you slid backwards into a deep hole. I went to the vending area to get water and one diet coke. I ended up having to go to 2nd, 3rd, and 4th floor before I was able to accomplish what should have been a simple task. I also had to return to the room twice to get additional money because some machines took a dollar while the other only took quarters. Surely was disappointed in this visit! February 8, 2013
Rated 5.0 out of 5.0 by Excellence All Around This property, its staff and the overall value are absolutely excellent! I travel often on business and this clean hotel, with its nice amenities and friendly staff, is truly a wonderful play to stay! February 8, 2013
Rated 5.0 out of 5.0 by Excellent, but don't expect to sleep in I stay at this hotel every month for a work-related business trip. I love it! The staff is friendly, the location is terrific! There are several good restaurants one block up. It sits off the street and is nice and quiet. The rooms are very comfortable with flat-screened televisions and nice bedding. I love the breakfast, too. They have the delicious cinnamon rolls, some kind of breakfast meat (usually bacon, but sometimes sausage), make your own pancakes, breads and muffins, yogurts, cereals, juices, boiled eggs and scrambled (although I prefer the boiled because I think the scrambled are reconstituted) and several other choices including fresh fruit, coffee and juices. The breakfast area is cozy with a fireplace and a couple of computers and a printer for public use. The only thing I don't like about this property is the over-anxious housekeeping staff. My meetings start at 9am with only a 5 minute drive, so I usually leave the hotel around 8:50. I've stayed there 4 times now, I think. EVERY time I have stayed there someone has knocked on my door and asked me when I was checking out prior to 8:50--that just seems a little early to be knocking on doors. If you wanted to relax and sleep in, I think it would be a problem because someone would awaken you in the hallway. February 5, 2013
Rated 5.0 out of 5.0 by family w/older children Great space for family of five visiting NC State. Breakfast was a bonus we all enjoyed. January 27, 2013
Rated 5.0 out of 5.0 by Great location and great service Great location for work at Centennial Campus. Clean, well appointed hotel with all amenities you need. Love the Tuesday night pizza and beverage for the guests! January 16, 2013
Rated 5.0 out of 5.0 by Loved the suite. Nice and quite. Everything was great! Actually, we have no complaints. We enjoyed our stay and liked the staff who were really helpful and friendly. The area was really great. January 11, 2013
Rated 5.0 out of 5.0 by Raleigh Holiday Inn Express A pleasure to visit when you travel. Safe, Clean and pleasant staff to make your stay enjoyable. January 11, 2013
Rated 5.0 out of 5.0 by Great place to stay Quiet, pleasurable staff and comfortable room. The HVAC was difficult to adjust to comfort level and keep it there, but our overall stay was good. January 2, 2013
Rated 5.0 out of 5.0 Great Service Great Location The hotel is in a great location to Centenial Campus of NCSU. Easy to access from major Hwys. The rooms are clean, the breakfast is great and the Staff will bend over backwards to make you happy. Great place to stay for business or pleasure. December 17, 2012
Rated 5.0 out of 5.0 by uncomfortable bed and too much fragrance beds were too soft and the fragrance put down by houekeeping was awful. otherwise very good stay December 14, 2012
Rated 5.0 out of 5.0 by Great experience The Staff is excellent, makes the stay very nice. I would recommend this hotel December 4, 2012
Rated 1.0 out of 5.0 by My experience The hotel was quite nice, room was excellent and breakfast variety was excellent. However, I was accused of smoking in the room, which I did not. I went outside to smoke with a cup of water, which I used to put ashes in and to extinguish my cigarette. I disposed of the cigarette in the garbage but took the cup to my room because I did not want to throw water in a trash can. I emptied the cup of water down the drain in the bathroom sink. I was accused of smoking in the room because they said they found ashes in the cup. I left several messages for the manager and explained this. I was charged $200.00 on my credit card. I guess this is how Holiday Inn is paying for their renovations. I will not be staying in another Holiday Inn. December 3, 2012
Rated 5.0 out of 5.0 by Friendly staff and comfortable room I would highly recommend this hote. I plan to stay again. December 3, 2012
Rated 4.0 out of 5.0 by Nice room at a fair price It is tough to find a hotel troom for five at a price that won't make you feel like you're buying the hotel. We have three teens and found a good sized room at a fair price. The room was clean and the staff was friendly. Breakfast was pretty good but don't go late. The food is not replenished and it closes at the stated time....on the dot! Finally, I work out almost every day. The fitness center needs some TLC and genral attention (pretty common in mid priced hotels). The equipment is not well maintained and there were no towels for three of the four days I used it. Overall it's a good place to stay at a fair price December 2, 2012
Rated 5.0 out of 5.0 by Thanksgiving Visit Everything was so nice and comfortable. The room was beautiful, and the beds were as if we slept on clouds. The gentleman at the front desk, when we checked was very informative, yet quite professional, and welcoming. Breakfast the next morning was quite delcious and the coffee was the best. We will most definitely make reservations to stay there, when we come back to Raleigh to visit our son. Thank you for everything. November 28, 2012
Rated 4.0 out of 5.0 by Two Thumbs Up! I enjoyed my nice quiet stay. It was a gift so definitely an added value. Clean, artfully decorated, more than continental breakfast! It was a bit secluded with no restaurants close by. November 28, 2012
Rated 3.0 out of 5.0 by Raleigh Bed has shown some serious wear - on one side it was like sleeping in a hole. Had to sleep on the other side of the king bed. Reported it after the first night and "something would be done" but nothing was. Also reported a drip on the bathroom shelving coming from upstairs. Presumed it was due to room above me with a leak of some kind. Not sure what they did (if anything) but there was not drip noises the second night. Breakfast was excellent as usual. Staff very friendly and showed concern. November 20, 2012
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