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Rated 4.3 out of 5 by 21 reviewers.
Rated 5.0 out of 5.0 by Home Away From Home My wife and I spent several weeks here this winter. The staff and management were so friendly and professional we felt like family. What a great place to stay in Wake Forest! April 8, 2013
Rated 4.0 out of 5.0 by Nice Room-Nice Hotel Staff Nice place to stay, clean and good overall value in my opinion. My wife and I are still wondering why the maid taking care of our room took the time to make our bed, but didn't empty the trash, replenish the cups or leave a coffee pack for the next morning...which usually translates into a VERY minimal tip... Also-the consession machine was completely empty on the second floor during our entire stay.... March 15, 2013
Rated 2.0 out of 5.0 by Security Issues During our stay the exit on the far right side of the hotel was continually proped open, this is a security issue. In that anyone passing along could walk right into the hotel. I would move the trash can and close the door, a little while latter it was proped open again, this is late a night. I mentioned my concern to the front desk to no avail. NOT VERY SAFE!! February 24, 2013
Rated 5.0 out of 5.0 by Staff is always helpful and attentive. I visit Raleigh often and love this hotel. On my last visit, I had an issue with the TV and the desk clerk, Brandon, came immediately to my room and fixed the issue. In the mornings, the nice lady ithat maintains the breakfast bar always keeps the food stocked, the breakfast area clean, and is extremely polite to everyone. Thank you for making my stays feel like home. See you all again soon. February 19, 2013
Rated 5.0 out of 5.0 by Great place to stay I live very near this hotel and had to book rooms for my whole family while some work was being done on our home. My wife is a clean freak and I call her 5 Star because she is pretty picky about where she will stay. This Hotel is not 5 star but it met her high expectations for service, comfort, cleanliness, and amenities so the family is happy. Another major surprise was that our smoke free room actually did not smell like smoke. Those of you who travle a lot of hotels know how rare that is. We will be back!!. January 16, 2013
Rated 5.0 out of 5.0 by Best pet hotel Great service,comfortable and clean room . Breakfast selection was super and comfortable place to eat. We will stay here every visit to Raleigh, with our pet or without! December 27, 2012
Rated 5.0 out of 5.0 by CASL Soccer After traveling all over the country for soccer tournaments I felt this was one of the very best hotels we stayed in. Clean and friendly. Highly recommended! December 7, 2012
Rated 4.0 out of 5.0 by Breakfast We have stayed there 5 times and always appreciate the attention that Theresa gives her food and her guest. Very warm and welcoming smile and attitude. David November 30, 2012
Rated 2.0 out of 5.0 by Used to Be Better The internet is horrible and I do mean horrible. Slow and spotty connections. Very hard to do simple tasks! The good employees are leaving, management doesn't seem to care. I have been coming here for years, I have to seriously consider other brands at this point in time. The hardest worker in the hotel is Theresa working the breakfast. She hustles and is the only positive face this property has! She makes up for the lack of variety during breakfast. Basically the same items every day! You're going to lose business customers if you do not make this hotel more business friendly again! Again, I am considering another hotel Have heard positive reviews about a different brand that has remodeled. November 23, 2012
Rated 5.0 out of 5.0 by My Raleigh Holiday Inn Experience Initially there was a problem when the hotel overbooked. However, the management (Mike) was spectacular and worked to accomodate my daughter and me, as well as others in my group. The hotel was our first choice and as it turned out---the best choice! Rooms clean, breakfast tasty and staff friendly. Thank You HIExpress (Mike & Wade)... Coach Marcia October 29, 2012
Rated 4.0 out of 5.0 by Nice location Stayed there for the Figure Skating contest. Perfect location to rink and activities. October 26, 2012
Rated 5.0 out of 5.0 by nice clean room, clean hallways, nice exercise room staff very helpful nice clean room, clean hallways, nice exercise room October 25, 2012
Rated 5.0 out of 5.0 by Great hotel! Even though we often stay a HI Express I must say this one is the best one by far. Bed comfortable, food good and plenty of choices, no noise in the rooms, lots of tv channels, etc. Too bad it was too cool to use the pool as that looked great also. Highly recommend. October 23, 2012
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