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Rated 4.5 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Comfortable hotel We've stayed at this Holiday Inn Express before, and have never been disappointed. It's clean, comfy, and quiet. The staff is friendly and the breakfast is great. I love that the pillows are NOT feather. Most other hotel chains have feather pillows and we have to request foam because of feather allergies. Sometimes the foam pillows are not available because they don't stock enough of them. Holiday Inn Express doesn't use feather pillows! I'm a happy camper. There's just one thing, and it seems to be a problem in most hotels. There should be a mirror behind the desk. We're happy with this hotel. June 19, 2014
Rated 5.0 out of 5.0 by Great breakfast Love this place since it is close to those we visit there. Great rooms, great breakfasts, close to everything. June 14, 2014
Rated 5.0 out of 5.0 by Great staff! Comfortable room, great staff (went above and beyond)! June 12, 2014
Rated 5.0 out of 5.0 by Spacious Room and Excellent Value We were pleasantly surprised by the spacious room. We loved the kitchenette, the sitting area, the jetted tub and the choice of pillows (soft/firm). It was very clean as well and updated. The breakfast provided in the Great Room offered a variety of choices to suit anyone's preferences. The overall value was excellent! We have not stayed in a Holiday Inn in many years but will be sure to look for one on our next vacation. June 11, 2014
Rated 5.0 out of 5.0 by clean enviorment staff and facilities are what I expected for Holiday Inn Express. June 11, 2014
Rated 5.0 out of 5.0 by Staff at Front Desk ... The young lady at the front desk on duty Sat. 5/24/14 at check-in and Sun 5/25/14 was exceptional. I had booked 2 nights with 2 different rooms and she made it as easy as possible. May 30, 2014
Rated 4.0 out of 5.0 by Pool was not in service This property is a typical small hotel with the same services offered by all major chains. No better or no worse. The property was well maintained. Some of the exterior fire doors did not appear to be alarmed. Security appeared to be a little lax. May 30, 2014
Rated 5.0 out of 5.0 by Great hotel, great service Our stay was excellent. The staff was friendly and very helpful even while it was Memorial Day weekend and they were completely booked. Breakfast consisted of cereals, oatmeal, hot breakfast items, drinks, fruit and cereal/protein bars in a nice, bright room. Our sleeping accomodation had 2 queen beds, a sitting area w/a pull out, mini refrigerator, small sink, microwave, coffee maker and a great bath. The beds were very comfortable and room temperature was easily controled. The pool was not available as promised but the hotel reimbursed me for expenses at a nearby community pool. There is a Walmart, Aldi, Golden Corral, churches and other businesses within a mile or so of the hotel. We had an issue (not hotel's fault, just an act of God-lol) and Justin addressed it immediately and got us moved to another room. Thank you to Mercy, Asia and Justin as well as to the house keeping staff. We would stay there again if in the area as even the price was great. My aunt, a former hotel employee stated the hotel was very good quality. May 29, 2014
Rated 2.0 out of 5.0 by Rude maid service personnel When in the process of checking out, we left our room with a large cart full of luggage to find that as we were waiting for the elevator, the maid moved two service bins into the elevator and proceeded to go to an upper floor...fully knowing that we were waiting for the elevator to go down and check out. This person clearly did not care about customers over her own interest to go ahead of us. We complained to the desk clerk who was very professional. May 19, 2014
Rated 5.0 out of 5.0 by Staff We had a great time. Justin, the desk clerk was very helpful and provided some excellent tips, even if he was a Bear fan. Coming from a Packer fan that says a lot. Thank you. May 15, 2014
Rated 5.0 out of 5.0 by Great Service We have been staying at your hotel for the past 9 years, we love all the employees and everything about the hotel. We know that you are going thru remodelation but we will like to tell you that the new lights in the bathroom are very hot and since there is no A/C it makes it imposible to put make up or blow dry your hair. Also you removed the towel racks so there is not a place to hang your towels. You took away the towel rack in top of the toilet and made a towel display out of the only place that we had to put makeup, etc.brushes, etc.(The hole in the wall that you painted in expresso color. May 8, 2014
Rated 4.0 out of 5.0 by Comfortable Stay The guest rooms are a bit dated, and finish work is poor. Staff were excellent. Cleanliness was great. Did not receive a recognition for being a IHG member. April 21, 2014
Rated 5.0 out of 5.0 by Friendly staff and well maintained property We continue to be impressed with the quality and friendliness of your staff. Mike was very helpful with our reservation and kindly remembers us when we visit. Everyone ( I can't recall names properly) seems interested in our well being and comfort. I should add that your long term manager of the breakfast operation is especially kind and greets us/ remembers us when we see her. April 17, 2014
Rated 5.0 out of 5.0 by A quiet, comfortable retreat. The breakfast lady is super efficient, and friendly! All staff friendly and helpful. Room furnishings need upgrading, but, overall, very satisfied. April 15, 2014
Rated 5.0 out of 5.0 by A very nice facility and staff Rooms are clean and staff is excellent. We have stayed at this Holiday Inn Express 4 times in the last couple of months as we opened a new business in the area. Staff is always friendly and helpful. Rooms very nice and clean with everything you need. Great breakfast - tastes good, nice variety and very nice staff. All in all, every experience has been good and if I need to stay in the area again, I will stay there. April 14, 2014
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY WE FREQUENTLY VISIT THIS AREA AND HAVE STAYED IN OTHER HOTELS AS WELL. THERE ARE NO HOTELS THAT COMPETE WITH WHAT THIS ONE OFFERS. WE NO LONGER CONSIDER STAYING ANYPLACE ELSE. THE STAFF MAKES SURE WE HAVE EVERYTHING WE NEED AND ARE HAPPY TO ACCOMMODATE EARLY AND LATE ARRIVALS. GREAT PLACE TO VISIT! April 12, 2014
Rated 4.0 out of 5.0 by My stay at Holiday Inn Express My stay at Holiday Inn Express was an enjoyable one. The room was nice and clean. The beds was comfortable as well. Had all the room we needed and the commodities was great. I would recommend this hotel to anyone who needs the comforts of home away from home. April 10, 2014
Rated 4.0 out of 5.0 by Poor Mattress but Nice Hotel The bed was VERY hard, it was difficult to sleep the mattress was like bricks. Just a poor quality mattress. However I noted they were replacing the flooring in the breakfast area. Perhaps investing more in quality bedding is recommended. April 3, 2014
Rated 5.0 out of 5.0 by Exceptional staff! This was my 3rd visit to this location, each and every time the staff has been exceptional! They are always smiling and helpful, some of the most friendly I have ever encountered. The rooms are very comfortable and clean, the beds are great! One of the nicest Holiday Inn's I have ever stayed at. I will most definetly be back! April 2, 2014
Rated 5.0 out of 5.0 by Consistent Good Quality Our family chooses the Holiday Inn Express properties because we know they will be consistent in comfort, cleanliness, good service and overall good experience. We decided at the last minute to go to the NCAA tournament and called and got a great rate and the staff was very friendly. March 28, 2014
Rated 5.0 out of 5.0 by Great value and location This property is convenient to shopping and a variety of nice eating places. Easy access to the major interstate highways around Raleigh. Workout area is small but there are sidewalks for jogging or walking. March 19, 2014
Rated 5.0 out of 5.0 by perfection Ane of the best hotel i ever stayed at. Everything was perfect March 10, 2014
Rated 5.0 out of 5.0 by Always a great stay Staff always greet you with a smile and hello. Breakfast hostess is one of the best I the 3 states I visit. Always a friendly hello and a great selection at the bar......thank her for that. March 7, 2014
Rated 5.0 out of 5.0 by Great staff! Stayed here for a quick trip to NC! It was very conveniently located near shops & restaurants. About 20 minute drive from airport. Clean rooms, friendly staff & well maintained property! February 26, 2014
Rated 4.0 out of 5.0 by Continental breakfast was great!!! Clean and very comfortable. The continental breakfast is amazing. So much variety. Worth the price of the room. Would def come back and stay here. February 26, 2014
Rated 5.0 out of 5.0 by Very comfortable and clean. Visited family for the weekend, and were very happy with our accommodations. Everyone was very friendly and helpful.It was nice to have our breakfast included so we didn't have to leave the hotel. January 11, 2014
Rated 5.0 out of 5.0 by Clean hotel and great service! The people on staff were very accommodating and kind. The people working the front desk were very helpful and pleasant ALL the time. And, the ladies working the continental breakfast were exceptional! They were so nice to everyone, and when asked for a certain item, were always there to get it for us with a smile on their face. I want to give these women a very special "thank you" because how you start off the day is how it will go. We stayed at this hotel for 4 nights, and the kindness of those breakfast hostesses played a big part to each wonderful day we stayed in Raleigh. Keep up the wonderful work! You truly deserve those stars above!! January 3, 2014
Rated 3.0 out of 5.0 by Nice acomodations, but some problems I had stayed previously at this hotel with no real issues. This time when i made reservations they said they had a pizza offer for a 25 dollar coupon. This coupon was to be given on arrival. When we arrived the woman at the front desk knew nothing about this,but said she would figure it out. By the time they did we already had gone to dinner. Gave the coupon to my daughter who lives in Raleigh hopefully she can use it. The firmness of the bed was another issue. They were new mattresses that felt like lying on cinder bliocks, way too firm. The front office said they were hoping they would break in some with use. Didnt do me any good tossing and turning all night. The commode in our room was also not flushing right so I called the front desk to let them know, they offered me to come downstairs to get a plunger and fix it myself. Which I did, I should have charged them for plumbing services. The heater in our room was also incredibly loud so we had to turn it off to hear the TV and go to sleep On the positive side, the breakfast was good the next morning, and enjoyed reading the Sunday paper. January 1, 2014
Rated 5.0 out of 5.0 by Excellent location, helpful staff, great value This was inexpensive, clean and perfect for the visit, thank you to all for making it so comfortable December 31, 2013
Rated 5.0 out of 5.0 by Great service, friendly staff Very pleased upon arrival. Staff was very friendly and helpful, breakfast was good and area was very clean. December 29, 2013
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