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Rated 4.9 out of 5 by 48 reviewers.
Rated 5.0 out of 5.0 by Outstanding customer service. Hina is the BEST! Whenever I stay at this location I know I will receive extraordinary customer service. The front desk people are the best and the customer service mentality throughout the facility is exceptional. May 15, 2013
Rated 5.0 out of 5.0 by Very Accomodating and Helpful! I unexpectedly needed to put up for the night while on business travel in northern NJ on the evening of 5-14-2013. A late afternoon client meeting extened well beyond what I had anticipated and I was too tired to drive all the way back to central CT. Consequently, I did not have any reservations. I stopped by the Holiday Inn Express in Ramsey to see if they had any rooms. The parking lot was full and when I checked at the desk, they were indeed booked for the night. Not to worry. The staff immediately called the Crown Plaza Inn in Suffern, NY, (about a 10-minute drive) made a reservation for me and I was even guaranteed the HI Express rate. The folks at the HI Express are great and I always feel like I am "family" when I stay there. As Arnold would say "I'll be back"! I also had a very pleasant exoerience at the Crown Plaza. May 15, 2013
Rated 5.0 out of 5.0 by It was fantastic The two people Henna & David from staff were highly cooperative. May 13, 2013
Rated 5.0 out of 5.0 by Exceptional Customer Service Love, love, love going to this Holiday Inn Express. The front desk, especially Hina, are outstanding! May 12, 2013
Rated 5.0 out of 5.0 by Review - Recent Visit We normally stay at HIE when we travel, we always stay that the HIE in Ramsey when we travel North. Great staff, clean and comfortable. April 28, 2013
Rated 4.0 out of 5.0 by Decor dated Front desk staff very friendly, hotel clean and tidy but the overall decor is rather dated and tired looking. The actuall room was the same. No recognition for being a Platenium priority club member April 22, 2013
Rated 5.0 out of 5.0 by Great Service Front desk staff were very helpful and acommodating. As a Priority Club Platinum member, I was given a free upgrade to a king suite without even asking for it. As usual at most Holiday Inns, the bedding was very comfortable. April 12, 2013
Rated 5.0 out of 5.0 by Excellent staff The front desk staff are absolutely wonderful! They are always friendly, helpful and caring. They truly make the stay enjoyable, and make me feel welcome and at home. I travel weekly, and this team is #1. I would recommend this to any traveller, especially frequent travellers. April 10, 2013
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