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Rated 4.7 out of 5 by 158 reviewers.
Rated 5.0 out of 5.0 by Excellent expweirnce. I was very pleased with the room. I enjoyed interacting with the front desk staff, they were attentive to my needs and very friendly. For me having an elevator was very important. August 2, 2014
Rated 5.0 out of 5.0 by Excellent Service and Quality Rooms Friendly and accomodating staff, quality rooms and breakfast. Will definitely come back. July 30, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Nice Hotel The room is nice and clean. The beds and pillows are comfortable. The staff were very friendly and helpful. We liked the hotel and would recommend to friends and family. Thanks, Cathy. July 30, 2014
Rated 4.0 out of 5.0 by Good for short trip and friend service Good for short trip and friendly service. Checked in late. Front desk is friendly. Forgot toothbrush at home and was able to get one from front desk. Room is good for my personally standard. thx July 29, 2014
Rated 5.0 out of 5.0 by NEW standards of Value at this NEW Jersey HI Express As a weekly business traveler I have experienced a spectrum of services, and the HI Express in Ramsey-Mahwah keeps me coming back. The friendliness/attentiveness of the staff, the cleanliness and amenities within the property and the locale are the trifecta and I am the winner! July 28, 2014
Rated 5.0 out of 5.0 by Pleasant stay Competent and caring staff. Comfortable and well equipped room. My only complaint was doors slamming shut from the spring loading early in the morning. July 23, 2014
Rated 5.0 out of 5.0 by Efficient, convenient and comfortable Walked in, there was one room left, booked it! Service was great, room was very nice and clean. Beds were comfortable, over all: would stay there again! July 23, 2014
Rated 5.0 out of 5.0 by clean and inviting Room and service were above par in terms of cleanliness and friendliness. Check in and check out was a breeze. Television was difficult to navigate, the temperature did not get cold enough, and the bathroom vanity is located outside of the bathroom. Those issues pale in comparison to the room being clean and comfortable. Highly recommend for the price. July 23, 2014
Rated 5.0 out of 5.0 by Great Experience; Superb Staff I cannot communicate in strong enough terms how pleased I am with this hotel which is located about 15 miles outside of NYC. The manager and the staff which run the facility are efficient, helpful and extraordinarily friendly. The accommodations are clean and comfortable and you can always plan on getting a good rest on their beds. The dining facility while relatively small in size is run efficiently and offers the customers a wide variety of tasty choices for their breakfasts. The reception personnel are well schooled on how to make their overnight occupants comfortable from the moment they enter the door to the moment they leave. If you need anything, the staff will do their best in helping you obtain what you are looking for. And the "price is right". Being just 15 miles from NYC this hotel is clearly the "best value" you will get in the area. July 22, 2014
Rated 5.0 out of 5.0 by Clearly Best Value Hotel in Bergen County I'm almost hesitant to write so positively about the Holiday Inn Express in Ramsey, NJ in fear that it will be constantly filled up and when I need to use it there will be no rooms available. with that said it is important to communicate that the management team (Manager-Heena# and her staff do an amazing job in every aspect: from the reception to departure the staff is on top of things. They have a very nice breakfast #free# setup and the food is plentiful, as well as prepared properly; the food attendant constantly stays on top of the situation and keeps the eating room clean. The hotel is convenient to lots of restaurants in the area; not that far from NYC #20 to 25 minutes); and has great rates when compared with hotels in NYC. Great place-highly recommended. July 21, 2014
Rated 5.0 out of 5.0 by Great place for overnight stay. It was a great stay. My only suggestion is to have more people covering the breakfast area when the facility is full for staff not able to keep up with cleaning tables. July 17, 2014
Rated 5.0 out of 5.0 by Nice Stay This hotel was very nice for what we paid. Nice staff, clean room, all as it was supposed to be. July 15, 2014
Rated 5.0 out of 5.0 by Staff The staff treat you as if you were in a fancy hotel. July 14, 2014
Rated 5.0 out of 5.0 by Front Desk/Customer Service When we finally found this hotel, we were exhausted and ready for a good night sleep. Front Desk gave us options of rooms available, explained that though the breakfast area was not open we could still get juice or coffee, I thought that was quite nice, Then in the morning my husband needed help with directions, and they were nice enough to print out a mapquest info that got us directly where we needed to go. July 13, 2014
Rated 3.0 out of 5.0 by nice average hotel Nothing special to write. This was just another hotel. It was a quiet nights sleep as we got in late from driving. Easy to book a room and check in was easy. July 10, 2014
Rated 4.0 out of 5.0 by Great Room I have never stayed at a Holiday Inn before and this room was great. The bed June 25, 2014
Rated 5.0 out of 5.0 by service the staff always goes above and beyond to make sure your stay is great. June 18, 2014
Rated 5.0 out of 5.0 by Very friendly staff Great staff- very friendly and they make the difference June 13, 2014
Rated 4.0 out of 5.0 by Hospitable and comfy but lacks choices at breakfast Liked: Comfortable beds, smiling host, tranquility, short walk from reception to room. Disapointing : I am used to breakfasts with more variety (eggs, bacon, waffles, fruits, types of breads) in other Holyday Inn Express I have visited elsewhere in Canada and the USA. On the good side, the food was good. June 11, 2014
Rated 5.0 out of 5.0 by Request The only request I would make is that in the handicap room where my dad stayed, they don't seem to have handicap toilets, another words they are low to the ground, even when we stay in Woonsocket every year in October, we experience the same problem. The toilets are very low and difficult for someone like my dad to sit and then get up again. June 10, 2014
Rated 5.0 out of 5.0 by Helpful staff and comfortable room The staff at the hotel was extremely courteous and responsive. The hotel was very clean and the room very comfortable. June 9, 2014
Rated 5.0 out of 5.0 by Great service, good breakfast, comfortable, clean hotel I had booked 5 rooms for two nights at the HI Express Ramsey-Mahwah to accomodate my out of town guests in my town for an event. The hotel was very caring in accomodating my requests right from the time before the guests arrived, during theiry stay and aterward with caring, courteous service. Of course, the location is convenient, prices were good and breakfast inclusive deal made it an amazing deal; but staff being good listeners and following through on everything they could do to make my guests comfortable left me very pleased in the end. I felt like HI Ramsey-Mahwah were my partner in my hospitality to my out of town guests in this area. June 3, 2014
Rated 5.0 out of 5.0 by front desk staff Your front desk staff at the HIE in Ramsey-Mahwah were extremely friendly, helpful, and always smiling. Both the day person and night person (each working 12-hour shifts all week) were always courteous and friendly and went out of their way to make visitors welcome to the hotel. June 2, 2014
Rated 5.0 out of 5.0 by Repeat customer Have stayed at this location numerous times over the years & have ALWAYS received excellent service. The staff was professional & caring & went out of their way to make sure our stay was enjoyable & our needs were met.. May 27, 2014
Rated 5.0 out of 5.0 by A nice place to stay Had a pleasant experience staying at Holiday Inn Ramsey. Check in was quick and the young lady at the desk was very helpful. The hotel and rooms were very clean and comfortable. The breakfast was good, Fresh baked cookies were a nice touch. Centrally located on a main road with a Pizza Hut right next door. May 26, 2014
Rated 5.0 out of 5.0 by Great Staff. Great Location. Highly Recommend this property. Great Staff and a good location. May 19, 2014
Rated 4.0 out of 5.0 by Excellent front desk staff My husband and I stayed recently for two nights. The only problem that we encountered was that there is a lot of road noise which might bother light sleepers. The staff was very accommodating. Everything was very clean. Breakfast was not a highlight. I think Holiday Inn needs to work on some new breakfast options that are not so carb intensive. May 6, 2014
Rated 4.0 out of 5.0 by Great Place and Excellent Staff Hi, I must be vocal that I made the right choice by staying at this hotel. Great Staff and proximity to my office in Montavale. Comfort and convienience was all impeccable. Only thing which requires improvement is proximity to fitness center. Could have been better had it bee at this same property and not next to gas station.Rest all was greatr..Iam coming back again in June 2014. Regards, Tanuj May 6, 2014
Rated 5.0 out of 5.0 by Simply The Best As a regular traveler who has stayed in Five Star and higher hotels all all over the world I can say that the Holiday Inn Express in Ramsey, NJ is one of the best hotels I have ever experienced. The management and personnel are all exceptional as is the quality of the rooms and all services. April 15, 2014
Rated 5.0 out of 5.0 by Over all a great experience and Value I highly recomend the Express at Ramsey. Totally clean and a great Value. April 8, 2014
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