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Rated 4.7 out of 5 by 222 reviewers.
Rated 4.0 out of 5.0 by Excellent front desk staff My husband and I stayed recently for two nights. The only problem that we encountered was that there is a lot of road noise which might bother light sleepers. The staff was very accommodating. Everything was very clean. Breakfast was not a highlight. I think Holiday Inn needs to work on some new breakfast options that are not so carb intensive. May 6, 2014
Rated 4.0 out of 5.0 by Great Place and Excellent Staff Hi, I must be vocal that I made the right choice by staying at this hotel. Great Staff and proximity to my office in Montavale. Comfort and convienience was all impeccable. Only thing which requires improvement is proximity to fitness center. Could have been better had it bee at this same property and not next to gas station.Rest all was greatr..Iam coming back again in June 2014. Regards, Tanuj May 6, 2014
Rated 5.0 out of 5.0 by Simply The Best As a regular traveler who has stayed in Five Star and higher hotels all all over the world I can say that the Holiday Inn Express in Ramsey, NJ is one of the best hotels I have ever experienced. The management and personnel are all exceptional as is the quality of the rooms and all services. April 15, 2014
Rated 5.0 out of 5.0 by Over all a great experience and Value I highly recomend the Express at Ramsey. Totally clean and a great Value. April 8, 2014
Rated 5.0 out of 5.0 by Absolutely Awesome I stay at this property exclusively when I am in Northern NJ. The front desk staff beats any that you would find at a thousand dollar a night hotel in NYC. The room is always immaculate, the housekeeping is top notch, and the breakfast area is clean and well stocked. You will never go wrong staying here, and I stay in hotels about 100 nights a year. One of the best! March 18, 2014
Rated 3.0 out of 5.0 by Needs a little work We have stayed here a couple of times. Staff at front desk are always pleasant and efficient. Our room had two problems. The bathroom sink took forever to drain and the shower handle mechanism was coming off of the wall. We did not discover this till late in evening so did not want to have to change rooms. We reported room 319 in the morning at check out. The hallways and elevator are definitely in need of some refurbishing especially as we compare it to other competitive properties in the area. Given a choice with similar rates we probably would opt for a different hotel. We know they have probably fixed the room but the corridors and elevator, etc. really seem old and dated, thus our possible choice of a different property which is to bad since the staff are so pleasant. March 8, 2014
Rated 5.0 out of 5.0 by Home away from home I have been staying at the Holiday Inn Express in Ramsey for years. I have family in the area. The service and staff have been consistently outstanding. It doesn't get any better. The breakfast buffet is one of the best I have ever experienced. I would highly recommend HIE on your next trip to the area. February 26, 2014
Rated 5.0 out of 5.0 by Another Dependable Experience I have stayed at the Ramsey Holiday Inn Express a number of times and have come to expect a pleasant experience - this most recent stay was no exception. February 24, 2014
Rated 5.0 out of 5.0 by MMichael Have stayed at this Hotel several time and have always had great service at an excellent price. Would always recommend to friends and family. February 23, 2014
Rated 1.0 out of 5.0 by nothing working one of the bad hotel I am experienced for some time. February 17, 2014
Rated 5.0 out of 5.0 by Great Service and Staff I stay at this property often for work related reasons. The staff is always very friendly and the rooms are clean. They offer free visits to the gym that is only about a block away so that is a plus. February 10, 2014
Rated 5.0 out of 5.0 by Outstanding Value with High Quality Service I have stayed at this location twice now, and both times the staff has been very attentive and caring. From the prompt and friendly checkin to the fresh and yummy breakfast, I have had a relaxing and comfortable experience each time. It is obvious the people here are willing to make sure the guests are enjoying their stay. The weather turned bad, but it was made less fierce by the help of the staff, who were willing to provide information on options for food delivery when most locations nearby were closed. I will be back whenever I have business in the area again. Thank you for making my stay so pleasant and easy-going! January 28, 2014
Rated 5.0 out of 5.0 by Great location, comfortable and friendly One of best front desk staffs I have encountered. I stay here on a regular basis and they always make me feel at home. January 17, 2014
Rated 3.0 out of 5.0 by Fire Alarm at 4:30 AM and slow to get hot water in shower The Inn faces Rt 17 which is a busy Highway which may bother a light sleeper which I am not. If you are, ask for a room with an even number which faces away from the highway. I had to wait quite a long time for hot water in the shower so most of my shower was with lukewarm water. The sink however, had hot water from the very start. The fire alarm went off ant 4:30 AM due to an inebriated patron for which the staff apologized for in the morning but that hurt my overall experience and ruined what could have been a restful sleep because the bed etc. was very comfortable.Getting dressed at 4:30 and then trying to go back to sleep is not my idea of a restful night. January 3, 2014
Rated 4.0 out of 5.0 by Stay over the weekend of 12/28/2013 The room was comfortable - coffee was good - breakfast supplied was great January 1, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff is very helpful and friendly. I was greeted by name at check in December 30, 2013
Rated 5.0 out of 5.0 by Rooms were clean and comfortable I stayed for three nights. I haven't stayed out a holiday inn in maybe 30 years.. Great rooms great breakfast what's not to like. I will definitely stay there in the future. Also the desk staff were very friendly and very helpful. I don't think you can go wrong with this place :-) December 28, 2013
Rated 5.0 out of 5.0 by great hotel! I had a wonderful time at this property - The staff was top notch! and the GM was very nice. I stayed at the hotel because I planned a party for my daughter at the American Girl Store - I had 5 little girls with me and the hotel went out of its way to make sure we had a great time. I will stay here again! Keep up the great work!!! December 15, 2013
Rated 5.0 out of 5.0 by We stay here often. We enjoy staying at this hotel and do so whenever we are in the area. The rooms are comfy and the breakfast is good. I'd recommend staying here and will do so myself again. December 9, 2013
Rated 4.0 out of 5.0 by A great place to stay. We have stayed at the Holiday Inn Express in Ramsey several times. The first thing we noticed was the professional and personal staff you meet at the front desk. The rooms are always clean and comfortable. The breakfast room is always well stocked with a variety options for breakfast. For the price is is one of the better hotels we have stayed at. I would recommend it to our friends and family. December 5, 2013
Rated 5.0 out of 5.0 by If I could give six stars I would! Fantastic friendly staff always helping people, The housekeepers are as best as any I found in high end downtown city Hotels. I drive by 4 similar types of hotels (higher costs) to get a better value, cleaner, more comfortable property to get here. December 3, 2013
Rated 5.0 out of 5.0 by Great service, comfortable room What a great place to stay! Comfortable, clean, friendly staff and a terrific continental breakfast. Would definitely recommend and will stay there again when I return to New Jersey. December 3, 2013
Rated 4.0 out of 5.0 by knowledgable and helpful staff We couldn't have gotten better service and help from David at the front desk. He took care of things almost before we were aware that an issue had to be addressed, particularly with an extension of our reservation. Always pleasant, always willing, and always successful at addressing our needs and wants. November 30, 2013
Rated 5.0 out of 5.0 by Great service Front desk ladies were very helpfull and super nice. Rooms are clean and comfortable. November 28, 2013
Rated 5.0 out of 5.0 by great people that made us feel like they really cared from Davidat the front desk when we arrived to everyone that we dealt with while there were the most helpfull people we ever encounted. My wife had to see doctors and my wife was confined to her wheelchair and everyone went over 100% to help us fom the owner to the girls that kept the rooms neatand clean. I would tell nyone going to the Ramsey area to go to your hotel. If all your hotels are as well kept and have a staff as the people we spent the time we did in Ramsey, you should be proud. I wish i knew the names of everyone there that we were in contact with even the little girl that helped me get my wife into our SUV on the day we were leaving. AGAIN I WANT YOU TO KNOW THAT YOU SHOULD BE PROUD OF THE PEOPLE AT THE HOLI DAY EXPRESS INN IN RAMSEY. And i forget to say that they had a great breakfast area, neat and clean and good food. Again, thank you for making our stay as good as possible under the conditions we were up there for. November 27, 2013
Rated 5.0 out of 5.0 by Enjoyable stay, great experience Wonderful experience. Easy to find, near restaurants. Courteous staff, nice rooms. Extremely happy with stay. Enjoyed the cinnamon buns at breakfast. No fitness center on location but access granted at local gym with room key. November 20, 2013
Rated 5.0 out of 5.0 by Loved my stay Fun and friendly staff make you feel right at home. This was the last leg of a 3 week road trip and these folks were just wonderful. Room was clean and tidy. Coffee, tea, and juice was available all night and day, cookies waiting in the lobby in the evening and wonderful breakfast choices. Doesn't get any better than this. November 7, 2013
Rated 5.0 out of 5.0 by Keep Coming Back I stay at this hotel all the time. Great front desk staff and rooms are quiet, clean and just what I need. November 4, 2013
Rated 5.0 out of 5.0 by One of the Best Hotels Traveled the world, stayed on hundreds of hotels, Holiday Inn Express Ramsey-Mahwah, although a small hotel, is one of the best hotels I've stayed in over 40-years. The staff is friendly, professional, knowledgeable and ready-to-please. The rooms are comfortable and the amenities are just prefect for the location. Add in the great breakfast, and the Holiday Inn Express is a find. I've recommended it to my friends and would expect their stay to be as enjoyable. October 28, 2013
Rated 5.0 out of 5.0 by Exceeded Our Expectations Front desk, Hina, was so friendly and immediately made us feel welcome. Since we had just move "out" of the area and were returning for a family visit we had recommended HI to friends but never stayed ourselves. We will certainly return. October 28, 2013
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