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Rated 4.3 out of 5 by 228 reviewers.
Rated 4.0 out of 5.0 by Short break accommodaion. Comfortable, clean accommodation. Good service and attention from staff. Good breakfast provided. September 2, 2014
Rated 4.0 out of 5.0 by First Experience of Holiday Express The staff make this hotel; they are friendly and welcoming. Room and communal areas were all spotless. Location is convenient for visits to Broadstairs, Margate, Ramsgate. Good parking availability. I was disappointed with the comfort of the bed and pillows especially as these seem to be Holiday Express' unique selling points. The bed was very bouncy - yet not soft. The 'soft' pillow felt hard. The sofabed in the room was uncomfortable as a sofa - did not use as a bed. The choice of television channels is sadly lacking - no freeview, so an extremely limited choice, so limited that it seems to be a marketing ploy to drive guests to purchase the hotel's extra entertainment. I was surprised that there was no wardrobe and no drawers. Instead there were shelves and a small rail which meant that all clothes were on show. The communal areas lack soul, no atmosphere. September 1, 2014
Rated 5.0 out of 5.0 by Very nice stay I stayed in a double room with a sofa bed with my 2 children. The room was very clean and tidy. Good tea/coffee facilities. The shower was lovely and there was plenty of room for the 3 of us. The only down point I would say was the sofa bed had a very slim mattress and I didn't find it very comfortable. My children however slept like a dream and said they thought it was very nice. There was something for everyone at breakfast and the communal seating area was lovely. September 1, 2014
Rated 5.0 out of 5.0 by Good value, especially with children We have used Holiday Inn express and the obvious competitors and on experience to date prefer Holiday Inn Express. The breakfast was included in the price - which it isn't elsewhere. It was not luxurious but perfectly adequate. The rooms at this kind of express hotel are all very similar: basic but fine for a short stay. Coffee to take away at the end of your stay and a water dispenser in reception were nice touches . September 1, 2014
Rated 5.0 out of 5.0 by Great service and well located hotel! We have chosen this hotel twice because it gives us flexibility to go to visit many places on the cost as well as other attractions. Also, we think it is a great value for money! The majority of the staff is very efficient and some of them really friendly and helpful. Also the cleanliness of the room/bathroom is high standard! I recommend! August 31, 2014
Rated 3.0 out of 5.0 by Very poor carpet with stains everywhere. The carpet was riddled with stains which I would not expect this in any basic B August 30, 2014
Rated 4.0 out of 5.0 European Trip We needed an inexpensive room for the night as we were catching an early ferry from Dover the following morning. I had some reward club points left so decided to book the room using those. The Art Deco design of the hotel building very much added to the overall experience and the location was perfect with only a 30 minute drive to Dover. Everything was up to the high standards I have come to expect from the IHG branded hotels and I wouldn't hesitate to stay there again on future trips. August 30, 2014
Rated 4.0 out of 5.0 by revamp of a art-deco hotel Was a very comfortable experience but was disappointed with the non-availability of evening meal and the poor choice for breakfast. August 30, 2014
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