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Rated 4.3 out of 5 by 232 reviewers.
Rated 5.0 out of 5.0 by 1 night stay We stayed for 1 night in this hotel and I have to say we were very happy with everything! The room was very nice and clean, loved the bright decor. The staff is very welcoming and helpful, we had a nice breakfast with a good variety of choice. All in all, its a nice hotel with nice staff, would go back again. September 18, 2014
Rated 3.0 out of 5.0 by Adequate visit Breakfast was very poor, both in variety and quality and the food kept running out. The staff, both behind the counter and waitresses were very friendly and extremely helpful. The room was quiet, well soundproofed against the traffic and was perfectly adequate. There was only one type of pillow despite there being a sign on one pillow showing it was soft; they were all soft! We didn't mind, but maybe better not to advertise a variety. It wasn't value for money compared to other recent experiences at Holiday Inns, whereby for the same price you get dinner as well as a first class breakfast. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable overnight accommodation A well presented establishment with comfortable sleeping accommodation with a choice of breakfast. September 14, 2014
Rated 3.0 out of 5.0 by Mould on Window and Base of Beds! This was the 3rd visit to Ramsgate Minster and wish I hadnt bothered..... Good Shower, smelly toilet, mouldy and dirty carpet and chair.....! September 13, 2014
Rated 4.0 out of 5.0 by Short break accommodaion. Comfortable, clean accommodation. Good service and attention from staff. Good breakfast provided. September 2, 2014
Rated 4.0 out of 5.0 by First Experience of Holiday Express The staff make this hotel; they are friendly and welcoming. Room and communal areas were all spotless. Location is convenient for visits to Broadstairs, Margate, Ramsgate. Good parking availability. I was disappointed with the comfort of the bed and pillows especially as these seem to be Holiday Express' unique selling points. The bed was very bouncy - yet not soft. The 'soft' pillow felt hard. The sofabed in the room was uncomfortable as a sofa - did not use as a bed. The choice of television channels is sadly lacking - no freeview, so an extremely limited choice, so limited that it seems to be a marketing ploy to drive guests to purchase the hotel's extra entertainment. I was surprised that there was no wardrobe and no drawers. Instead there were shelves and a small rail which meant that all clothes were on show. The communal areas lack soul, no atmosphere. September 1, 2014
Rated 5.0 out of 5.0 by Very nice stay I stayed in a double room with a sofa bed with my 2 children. The room was very clean and tidy. Good tea/coffee facilities. The shower was lovely and there was plenty of room for the 3 of us. The only down point I would say was the sofa bed had a very slim mattress and I didn't find it very comfortable. My children however slept like a dream and said they thought it was very nice. There was something for everyone at breakfast and the communal seating area was lovely. September 1, 2014
Rated 5.0 out of 5.0 by Good value, especially with children We have used Holiday Inn express and the obvious competitors and on experience to date prefer Holiday Inn Express. The breakfast was included in the price - which it isn't elsewhere. It was not luxurious but perfectly adequate. The rooms at this kind of express hotel are all very similar: basic but fine for a short stay. Coffee to take away at the end of your stay and a water dispenser in reception were nice touches . September 1, 2014
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