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Rated 4.4 out of 5 by 291 reviewers.
Rated 4.0 out of 5.0 by Good value This hotel is exactly what it needs to be. Good value! December 2, 2014
Rated 2.0 out of 5.0 by Not the best Hi Express Decent enough hotel in a good location, but really low prices mean they are not targeting the usual Holiday Inn market. Need to raise their sights and bring this hotel back to standard. December 1, 2014
Rated 5.0 out of 5.0 by Great Location Stayed here a few times now when working in Sandwich Location of hotel is right in the middle of towns such as Ramsgate, Broadstairs, Sandwich ETC Walking and cycling routes are very close by and easy to find I find the hotel clean throughout and the staff have always been polite and helpful to me. Complimentary breakfast where you can fill up with Fruit, Cereal, Brown or White bread or toast Bread rolls, Cheese, Spreads, Scrambled Eggs, Sausages, Beans, Tomatoes, Coffee, Tea and a selection of Pastries all Free November 29, 2014
Rated 5.0 out of 5.0 by Great breaskfast and comfortable stay The breakfast was really good, the room was clean and the shower was large with an updated new feel November 27, 2014
Rated 5.0 out of 5.0 by Excellent hotel I have stayed at this hotel several time, both on business and leisure. It is friendly with good staff. The rooms are fine and very comfortable. The breakfast is very adequate. The value for money is outstanding. I would always recommend this hotel November 27, 2014
Rated 4.0 out of 5.0 by Nice Staff and clean hotel I have stayed here a few times now when I am working in the area. I have always found the hotel clean throughout. Staff are polite and helpful November 24, 2014
Rated 5.0 out of 5.0 by Very good stay - only one hiccup Everything about the hotel is good - comfortable, clean, quiet, good location, value for money. Unfortunate that the attitude of one individual (breakfast "waitress") spoilt what would have been a perfect stay. November 20, 2014
Rated 5.0 out of 5.0 by great example of excellent service I was greeted most warmly by the front desk staff who recognised my IHG status. The room provided completely met my needs for a decent night sleep. Breakfast was of good quality although the white bread could be finer. Outstanding was the service after I had checked-out. I had left my electric toothbrush charger in the room. Having located it the front staff very kindly posted it back to me. Can't ask anything more than that. Very impressed with all the staff's general attitude to their work and guests. If every company had staff like this they'd be much better for it. November 18, 2014
Rated 5.0 out of 5.0 by GRD Excellant facilities good selection for breakfast and plenty of it. November 14, 2014
Rated 5.0 out of 5.0 by Cleanliness Spotlessly clean room and bathroom; Modern comfortable furniture; good choice of pillows November 14, 2014
Rated 5.0 out of 5.0 by Friendly staff and relaxing experience Bright, clean, warm and comfortable. Quieter than anticipated for an 'airport' hotel. Well situated for our particular needs on this visit to the area. Superb breakfast. Prime contender for future visits to the area. November 13, 2014
Rated 5.0 out of 5.0 by comfortable bed polite helpfull staff stayed here on regular occasions reliable service and good value. breakfast adequate but could be improved e. g. option of poached eggs November 11, 2014
Rated 5.0 out of 5.0 by Great Staff so friendly made us really welcome good location as we were visiting relatives, would like to have stayed longer November 10, 2014
Rated 5.0 out of 5.0 Ideal stop over hotel for Dover ferries We stayed at the Holiday Inn Express Ramsgate Minster on our way to visit family in Germany in October. The staff were extremely friendly and helpful, the communal areas spotless and well laid out, and the room was comfortable and clean. The added bonus of allowing our dog to stay in the room with us is what attracted us to this hotel initially. As we travel 1-2 times per year by car to visit family in Germany, we will try to stay here each time we do, as the value for money of this hotel cannot be beaten. The breakfast was adequate without being spectacular, but there was plenty of it available, and plenty of space for people to sit and eat in comfort and peace. All in all, a highly recommended hotel. I would be happy staying there on business or leisure, and particularly as a stop-over when travelling on an early ferry from Dover. November 9, 2014
Rated 5.0 out of 5.0 by Ideal location Easy to find with Petrol, Restaurant and 24 hour fast food nearby, this is a good location to visit the Ramsgate, Margate Canterbury triangle. This Holiday Inn is comfortable and well managed with friendly staff. Breakfast can be a trial (but it is inclusive) and could be improved with bigger counters in front of dispensers. Free WiFi but poor TV. Bathroom shower is spacious and with strong safety handle, Would stay again and recommend it. November 7, 2014
Rated 5.0 out of 5.0 by First class We stay here several times a year, we have tried other hotels but none are as good as this. When we arrive the staff recognize us and we are made to feel welcome. Nothing as a problem to them we could not pick a staff member out as best, they are all first rate. November 7, 2014
Rated 5.0 out of 5.0 by All that a hotel needs to be The hotel provides all that is essential when away from home - comfortable beds in a clean modern room with all the facilities working perfectly and without fuss. When travelling, this is what most people require - somewhere that temporarily replaces their home. Fitness centres, swimming pools, saunas and the many other features of (often more expensive) hotels are fine, but don't exist in the average home, and from experience over many years, are used only by a minority of hotel guests. This hotel has invested in providing 'the essentials' to a very high standard. November 6, 2014
Rated 5.0 out of 5.0 by Minitster Ramsgate Holiday Inn Excellent Value for money, Comfortable Bed, slept very well Good Breakfast November 6, 2014
Rated 4.0 out of 5.0 by Our fourth stay at Ramsgate We visited in October 2014 for a two night stay. We were told the hotel had 175 guests and they managed very well. Breakfast time was easy, staff very helpful. We really enjoy this hotel, the staff team are very friendly and helpful (we have a four year old son) who likes to chat. The cleanliness of the place is very high. On this visit we stayed in a different room to before and the mattress was poor, very uncomfortable to the extent I really didn't sleep on both nights and ended up in pain with my back. If there was one thing I could change it's the quality of beds, a real let down for this hotel. November 2, 2014
Rated 4.0 out of 5.0 by Eigentlich nur als Notnagel gedacht - Aber gut Eigentlich hatten wir das Hotel nur als Übernachtungsmöglichkeit im Anschluss an die Spätfähre gedacht. Obwohl wir aufgrund der Ankunft mitten in der Nacht mit Problemen gerechnet hatten war das Einchecken und Zurechtfinden überhaupt kein Problem. Das Hotel ist sauber und gut eingerichtet. Das Frühstücksbuffet ist nicht das reichhaltigste, aber das hatten wir auch nicht erwartet. Jeder ist zufrieden und satt geworden. Die Mitarbeiter sind sehr nett und wir haben uns wohl gefühlt. Würden wieder dort buchen. November 2, 2014
Rated 5.0 out of 5.0 by Excellent overall service and value Very accommodating and friendly staff! Clean property with a nice breakfast area. My choice of hotel when I travel to Minster. October 31, 2014
Rated 5.0 out of 5.0 by Good Position This hotel is in a good central area for visiting the various resorts on the Thanet Coast and Canterbury. As with any Holiday Inn Express the rooms were clean and comfortable with a fairly decent breakfast. October 31, 2014
Rated 5.0 out of 5.0 by Better Than Expected Compared to similar hotels I was pleasantly surprised with all levels of service and facilities. The lack of a restaurant was not a drawback as there were facilities nearby, although they did not seem to consider residents from "over the road". That apart, which does not reflect on this hotel, my stay was good. Having stayed at the the Holiday Inn in San Francisco, I found this hotel reflected the standards of the Group, which was good. October 31, 2014
Rated 5.0 out of 5.0 by clean, comfortable beds and helpful staff First time staying in an express Holiday Inn. Good experience, all round, with very helpful staff. October 30, 2014
Rated 4.0 out of 5.0 by Clean and spacious Hotel was easy to find and adequate parking.Check in was good and fast. Room was a good size and well maintained.Room and bathroom both very clean and well stocked. Used the entertainment package which includes unlimited films for 24 hours which had a good selection to choose from.An enquiry to reception was dealt with efficiently.Also has free wi-fi which was useful. Didnt have any problem with noise from other guests -slight road noise when window open but nothing to worry about.Our room was on the ground floor towards the end of the corridor so didnt have a lot of people passing. My partner had breakfast which he says was fine. The issues for me were personal so might not be problems for others: the bed was incredibly soft so I couldnt get comfortable.The black out curtains were good but as they were hung away from the window allowed a lot of light around the sides and bottom which woke me up very early.The room was very hot but the air conditioning unit was very noisy and didnt seem to help a great deal. So therefore i didnt get a very good nights sleep. Check out was simple and efficient.I would have liked it if the staff member had asked how our stay had been though. Overall I would recommend the hotel as it is clean, modern and value for money. It is also well positioned for travel around the coast. October 30, 2014
Rated 5.0 out of 5.0 by Lovely Hotel A nice hotel to stay in. Continental breakfast doesn't have as much selection as other Holiday Inn Express' but still nice. Rooms are lovely and Free WiFi is always a bonus. October 30, 2014
Rated 4.0 out of 5.0 by Good value for money Normal good standards of service and value that I've come to expect from Holiday in Express! October 28, 2014
Rated 5.0 out of 5.0 by very good place for all sorts of people We regularly come to this place and have never been disappointed. The staff, the rooms and the parking are perfect. Excellent location provided you have a car. October 28, 2014
Rated 4.0 out of 5.0 by My visit I had a good stay at the Holiday Inn Express Minster and would not hesitate to stay there again. October 23, 2014
Rated 5.0 out of 5.0 by Excellent second stay Helpful staff, problems dealt with very quickly and accessible room excellent October 22, 2014
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