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Rated 4.3 out of 5 by 190 reviewers.
Rated 4.0 out of 5.0 by No normal tea bags Had I given booking a bit of thought I might have requested a room away from the roadway side of the hotel as there was a lot of night traffic, but it was not truly awful. Surprised to find no "normal" tea bags at breakfast, only Earl Grey or fruit teas. I had Earl Grey which was fine. Bit of a scrum at breakfast as it seemed the entire hotel decided to breakfast at the same time. But I can work round that. July 10, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable, ideal for short stay High value for money. The only thing I would change is adding a bacon option to the scrambled eggs, sausage and beans for a hot breakfast - I'm sure that wouldn't break the bank! July 10, 2014
Rated 5.0 out of 5.0 by Great hotel Had a great stay here, would recommend it, the only thing that let it down was the breakfast, the choice was there but the hot food wasn't that hot. July 10, 2014
Rated 4.0 out of 5.0 by Welcoming and relaxing venue The hotel offers a straightforward and relaxing environment, comfortable bedroom and good range of breakfast items to start your day well. It is ideally situated for touring the Kent coast. Television offers few channels and is not user friendly and somewhere to hang clothes or towels in the bathroom would be welcome. Otherwise trouble free and very good value. July 9, 2014
Rated 4.0 out of 5.0 by Great Service and Good Breakfast The hotel had been refurbished since my last visit 4 years ago and I was pleasantly surprised. The breakfast quality had vastly improved and it was a pleasure to stay in such nice surroundings. Will be sure to return. July 8, 2014
Rated 4.0 out of 5.0 by Good night sleep Clean and confortable. Quiet enough for a good night sleep July 8, 2014
Rated 5.0 out of 5.0 by Friendly service Good quality budget hotel, the complimentary breakfast is a welcome bonus. Spotlessly clean room. Excellent service from the friendly and helpful staff. We will definitely stay here again if in the area and would happily recommend to family and friends. July 7, 2014
Rated 3.0 out of 5.0 by Limpio pero puede mejorar mucho Llegamos al hotel cansados con ganas de relajarnos y despues de facturar y sacar el equipaje en la habitacion nos dimos cuenta de que la unica silla disponible estaba sucia (llena de pelusas y manchas). Al intentar llamar a recepcion el telefono no tenia linea. Despues de tener que preguntar a una empleada muy simpatico (Polaca creo) quien no pudo cambiar la silla sino tan solo pasarle el aspirador, la recepcionista (Maria) nos cambio de habitacion (de la 208 a la 210). Despues de volver a recoger todo el equipaje y cambiarlo a la habitacion 210 no habia luz en el bano. Otra vez tuvimos que llamar la atencion del personal en la planta. Un chico Polaco (tambien muy agradable) se ofrecio a cambiar la bombilla pero solo pudo encontrar una de otra habitacion que apenas alumbraba. En conclusion perdimos una hora de descanso a pesar de que estabamos celebrando nuestro aniversario. El desayuno al dia siguiente dejo mucho que desear porque no habia yogures (a pesar de bajar a las 9). Las salchichas no eran de calidad y el huevo revuelto parecia pure de patatas. Los croissants no estaban cocidos por dentro y sabian a masa cruda. Lo positive de este hotel es lo limpio que esta (por lo general) y la amabilidad del personal de limpieza. Un contraste con el Holiday Inn Express en Canterbury donde nos alojamos la noche anterior que destacaba en todo, en concreto la recepcionista Natalie. July 5, 2014
Rated 5.0 out of 5.0 by Great Stay Excellent Staff and Service! Room very quiet. Great Stay! July 4, 2014
Rated 5.0 out of 5.0 by HIx Ramsgate Great little hotel. Easy access. Very friendly staff. I will stay here next time I am in the area. July 2, 2014
Rated 3.0 out of 5.0 by Pleasant for price TV very small and breakfast not great but room very clean and comfortable and free wifi was good. June 27, 2014
Rated 5.0 out of 5.0 by Trouble-free and seamless visit Passing by the area. Despite late arrival due to flight delay, late night staff was aware of the booking and was very helpful with guidance of the local area. Room and facilities were much better than anticipated and much changed from bad perception of the distant past. Buffet breakfast here was great. Pain au chocolat and croissant were fantatsic! Perhaps a close proximity to France helps! Good value overall. Will stay here again when next passing through the area. June 27, 2014
Rated 5.0 out of 5.0 by Interesting location The room we had was quite as it was on the backside of the hotel. Clean. June 26, 2014
Rated 4.0 out of 5.0 by good accomodation; poor restaurant facilities Great for an overnight stop but less attractive for 2 or more days due to the lack of proper restaurant facilities. At the end of a working day it would be convenient to be able to dine at the hotel. June 25, 2014
Rated 5.0 out of 5.0 by Good all round service and value We always stay at this hotel when in the area and we are always very satisfied with everything. Rooms are clean and beds comfortable. Breakfast is included and there is plenty of choice including hot cooked items. We have always found the staff helpful and always cheerful and willing to answer any questions. What more could you want! June 25, 2014
Rated 5.0 out of 5.0 by Very pleasant stay and great value for money. As a general guide I rarely give the maximum score as this implies to me that nothing can be bettered but there were several instances in this survey where I thought the maximum score was justified. Altogether a very pleasant if short break. June 25, 2014
Rated 4.0 out of 5.0 Ramsgate HIE Good visit, nice staff, clean and well kept. Unfortunately no dining facilities, but decent facilities close by, in walking distance. June 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Hotel for great value for money, spacious rooms with good en-suite facilities. High level of cleanliness both in rooms and public areas. Central to south east Kent Riviera and many other attractions. This hotel fits the bill for both business and leisure. June 23, 2014
Rated 4.0 out of 5.0 by As expected The only niggle is that 90% of the parking's round the back of the hotel so it's a trek with nags etc; everything else was fair enough for the price. June 22, 2014
Rated 4.0 out of 5.0 by One night stay The idea of staying here was just what was needed for my wife and I, as unfortunately we had to attend a funeral the next day.Staying at the Holiday inn saved us from a very early morning drive of 2.5 hours, by staying here we were able to feel relaxed and refreshed. June 20, 2014
Rated 5.0 out of 5.0 by Very comfortable We have stayed several times at this hotel. It's not luxurious, but provides all the facilities needed. We have always enjoyed our visits. June 19, 2014
Rated 5.0 out of 5.0 by Lovely staff and excellent value I canot fault this hotel and the value for money it provides. The hotel staff are lovely, this includes the cleaners, all so willing to assist you with anything they can. Nothing was a problem to any of them and service always comes with a smile. Thank you Holiday Inn staff for making my stay so enjoyable. June 13, 2014
Rated 1.0 out of 5.0 by Turn Off The Noise My wife and I booked a twin, quiet room. Upon arrival we were given a room overlooking - the bins, the car park, the dual carriageway A299 trunk road, and a traveler's encampment. I returned to reception and asked to be moved. The only other room available was, again, at the front of the hotel, overlooking a grass embankment. That night we had the choice of having the window opened but be kept await all night by the traffic; close the window and have the air conditioning on - and be kept awake all night by the noise of the air conditioning; or close the window, not have the air conditioning on, and be kept awake all night by the heat in the room. When booking the room on line I ticked the box stating we wanted a quiet room, plus I also put this request in my comments. Why then was our booking accepted when it was quite obvious that there was no quiet room available? June 12, 2014
Rated 5.0 out of 5.0 by Happy time at Holiday Inn Express We enjoyed our brief (2 night) stay at the Ramsgate-Minster hotel. The location was perfect as we had travelled up from Yorkshire to find the hotel immediately off the roundabout on the A299. The reception staff were pleasant and efficient; our room was comfortable and quiet, and the breakfast,in very pleasant surroundings, was ample. June 11, 2014
Rated 1.0 out of 5.0 by OK except for the elephant in the room above After asking for a quiet room and then finding the elephant and their little breed playing ball in the room above until 23.30 and then other guests leaving at about 6.00am means that the noisy doors then being slammed resukts in a lack of sleep and peace and quiet. My breakfast was removed three times while I went back to get a drink - had to ask them to leave it alone. Only took my breakfast away once the next morning. Overall the banging of doors and general noise from above doesn't make this the place to say if you are tired or hoping for a good night sleep. Not what you expect for the price I paid. If it's a cheapy fair enough - but I payed their cheapest price which was definatly not cheap compared to other local hotels. This will be a last resort if other hotels are fully booked. June 7, 2014
Rated 5.0 out of 5.0 by Exceedingly clean with caring staff. All we could wish for with comfortable bed with spotless linen. All in all a great place to stay. June 5, 2014
Rated 4.0 out of 5.0 Ferry My wife and I stayed here prior to crossing to France, the staff were excellent, rooms clean and comfortable, an excellent addition, first time seen in this hotel was the low level light which made accessing the bathroom at night much easier. June 5, 2014
Rated 5.0 out of 5.0 by Top rate hotel We stay at this hotel 6 or 7 times a year, we are made welcome every time we stay. The staff are great cannot do enough to help, always polite and friendly, the rooms are first class and comfortable, we always get a good nights sleep. We need a disabled room for my wife, it is all it needs to be with a wet room for the bath room, plenty of grab rails, bed at the right height and room to get around it. I asked about a twin disabled room as some times a disabled person would have to bring a non member of their family as a carer, the hotel had them as well as a double disabled room, well thought out, we asked at another hotel just over the road about a twin disabled room, we had a blank look and had to explain what we were talking about, all we got in return was don't do them. We think it would be hard to improve this hotel or its staff as we think it is perfect now. June 5, 2014
Rated 5.0 out of 5.0 by great stay would recommend this hotel to anyone /internet was very patchy thats the only concern June 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel Enjoyed staying here. The staff were helpful and knowledgable. Good location for visiting any of the numerous beaches of the Isle of Thanet and near Manston Airport ( Kent International ). Room was a decent size, clean and functional. The other half missed not being able to have a bath as it only had a shower. Dinner not available at the hotel but we were able to get a very good diner at a nearby pub restaurant. There was also a Service station and co op nearby for sundry items and fuel. June 4, 2014
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