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Rated 4.4 out of 5 by 278 reviewers.
Rated 5.0 out of 5.0 Ideal stop over hotel for Dover ferries We stayed at the Holiday Inn Express Ramsgate Minster on our way to visit family in Germany in October. The staff were extremely friendly and helpful, the communal areas spotless and well laid out, and the room was comfortable and clean. The added bonus of allowing our dog to stay in the room with us is what attracted us to this hotel initially. As we travel 1-2 times per year by car to visit family in Germany, we will try to stay here each time we do, as the value for money of this hotel cannot be beaten. The breakfast was adequate without being spectacular, but there was plenty of it available, and plenty of space for people to sit and eat in comfort and peace. All in all, a highly recommended hotel. I would be happy staying there on business or leisure, and particularly as a stop-over when travelling on an early ferry from Dover. November 9, 2014
Rated 5.0 out of 5.0 by Ideal location Easy to find with Petrol, Restaurant and 24 hour fast food nearby, this is a good location to visit the Ramsgate, Margate Canterbury triangle. This Holiday Inn is comfortable and well managed with friendly staff. Breakfast can be a trial (but it is inclusive) and could be improved with bigger counters in front of dispensers. Free WiFi but poor TV. Bathroom shower is spacious and with strong safety handle, Would stay again and recommend it. November 7, 2014
Rated 5.0 out of 5.0 by First class We stay here several times a year, we have tried other hotels but none are as good as this. When we arrive the staff recognize us and we are made to feel welcome. Nothing as a problem to them we could not pick a staff member out as best, they are all first rate. November 7, 2014
Rated 5.0 out of 5.0 by All that a hotel needs to be The hotel provides all that is essential when away from home - comfortable beds in a clean modern room with all the facilities working perfectly and without fuss. When travelling, this is what most people require - somewhere that temporarily replaces their home. Fitness centres, swimming pools, saunas and the many other features of (often more expensive) hotels are fine, but don't exist in the average home, and from experience over many years, are used only by a minority of hotel guests. This hotel has invested in providing 'the essentials' to a very high standard. November 6, 2014
Rated 5.0 out of 5.0 by Minitster Ramsgate Holiday Inn Excellent Value for money, Comfortable Bed, slept very well Good Breakfast November 6, 2014
Rated 4.0 out of 5.0 by Our fourth stay at Ramsgate We visited in October 2014 for a two night stay. We were told the hotel had 175 guests and they managed very well. Breakfast time was easy, staff very helpful. We really enjoy this hotel, the staff team are very friendly and helpful (we have a four year old son) who likes to chat. The cleanliness of the place is very high. On this visit we stayed in a different room to before and the mattress was poor, very uncomfortable to the extent I really didn't sleep on both nights and ended up in pain with my back. If there was one thing I could change it's the quality of beds, a real let down for this hotel. November 2, 2014
Rated 4.0 out of 5.0 by Eigentlich nur als Notnagel gedacht - Aber gut Eigentlich hatten wir das Hotel nur als Übernachtungsmöglichkeit im Anschluss an die Spätfähre gedacht. Obwohl wir aufgrund der Ankunft mitten in der Nacht mit Problemen gerechnet hatten war das Einchecken und Zurechtfinden überhaupt kein Problem. Das Hotel ist sauber und gut eingerichtet. Das Frühstücksbuffet ist nicht das reichhaltigste, aber das hatten wir auch nicht erwartet. Jeder ist zufrieden und satt geworden. Die Mitarbeiter sind sehr nett und wir haben uns wohl gefühlt. Würden wieder dort buchen. November 2, 2014
Rated 5.0 out of 5.0 by Excellent overall service and value Very accommodating and friendly staff! Clean property with a nice breakfast area. My choice of hotel when I travel to Minster. October 31, 2014
Rated 5.0 out of 5.0 by Good Position This hotel is in a good central area for visiting the various resorts on the Thanet Coast and Canterbury. As with any Holiday Inn Express the rooms were clean and comfortable with a fairly decent breakfast. October 31, 2014
Rated 5.0 out of 5.0 by Better Than Expected Compared to similar hotels I was pleasantly surprised with all levels of service and facilities. The lack of a restaurant was not a drawback as there were facilities nearby, although they did not seem to consider residents from "over the road". That apart, which does not reflect on this hotel, my stay was good. Having stayed at the the Holiday Inn in San Francisco, I found this hotel reflected the standards of the Group, which was good. October 31, 2014
Rated 5.0 out of 5.0 by clean, comfortable beds and helpful staff First time staying in an express Holiday Inn. Good experience, all round, with very helpful staff. October 30, 2014
Rated 4.0 out of 5.0 by Clean and spacious Hotel was easy to find and adequate parking.Check in was good and fast. Room was a good size and well maintained.Room and bathroom both very clean and well stocked. Used the entertainment package which includes unlimited films for 24 hours which had a good selection to choose from.An enquiry to reception was dealt with efficiently.Also has free wi-fi which was useful. Didnt have any problem with noise from other guests -slight road noise when window open but nothing to worry about.Our room was on the ground floor towards the end of the corridor so didnt have a lot of people passing. My partner had breakfast which he says was fine. The issues for me were personal so might not be problems for others: the bed was incredibly soft so I couldnt get comfortable.The black out curtains were good but as they were hung away from the window allowed a lot of light around the sides and bottom which woke me up very early.The room was very hot but the air conditioning unit was very noisy and didnt seem to help a great deal. So therefore i didnt get a very good nights sleep. Check out was simple and efficient.I would have liked it if the staff member had asked how our stay had been though. Overall I would recommend the hotel as it is clean, modern and value for money. It is also well positioned for travel around the coast. October 30, 2014
Rated 5.0 out of 5.0 by Lovely Hotel A nice hotel to stay in. Continental breakfast doesn't have as much selection as other Holiday Inn Express' but still nice. Rooms are lovely and Free WiFi is always a bonus. October 30, 2014
Rated 4.0 out of 5.0 by Good value for money Normal good standards of service and value that I've come to expect from Holiday in Express! October 28, 2014
Rated 5.0 out of 5.0 by very good place for all sorts of people We regularly come to this place and have never been disappointed. The staff, the rooms and the parking are perfect. Excellent location provided you have a car. October 28, 2014
Rated 4.0 out of 5.0 by My visit I had a good stay at the Holiday Inn Express Minster and would not hesitate to stay there again. October 23, 2014
Rated 5.0 out of 5.0 by Excellent second stay Helpful staff, problems dealt with very quickly and accessible room excellent October 22, 2014
Rated 5.0 out of 5.0 by Nice hotel Have stayed here before, and returned for a family event. This is convenient for visiting all parts of Thanet. Also, we are very impressed at the way the building has been restored. A lovely building, modernised in a tasteful way. October 16, 2014
Rated 5.0 out of 5.0 by Happy staff everyone was so friendly all reception staff took time to explain trips we could do even in the rain would .will use other Holiday Inns again October 16, 2014
Rated 5.0 out of 5.0 by Very helpful staff we spent two nights here whilst visiting friends. The staff were very polite and helpful. Room clean and comfortable. Breakfast was a bit limited I always like a full English when on holiday and couldn't get all of it (small criticism not fault) Wouldn't hesitate to recommend. October 16, 2014
Rated 5.0 out of 5.0 by A visit to Margate A comfortable small hotel in Ramsgate with easy access to Margate, Ramsgate and the ferry ports. This hotel has history. Friendly front desk staff and breakfast staff. October 12, 2014
Rated 5.0 out of 5.0 by Another Stay We frequently come to Ramsgate to see family and if at all possible, always prefer to stay at the Holiday Inn. The staff are very pleasant and helpful and the choices at breakfast are all that you need (and included in the price!). After a day with the grandchildren it is always nice to come back and unwind with a drink (or two) at the bar, Rooms are always clean and tidy (the bed is just a little soft for me) In short, I would recommend this hotel to all, I do not think that you would be disappointed with your stay here October 9, 2014
Rated 5.0 out of 5.0 by Great for a short stay I recommend this hotel as I thought my stay was great, easy to access the Westwood Cross retail area for shopping and a good base for anyone staying in the area accessing towns in East Kent. Price was excellent considering you get a breakfast included. October 9, 2014
Rated 4.0 out of 5.0 by Good night - many thanks Convenient modern hotel, good amenities and helpful staff. October 7, 2014
Rated 5.0 out of 5.0 by Friendly welcome from 'no problem'staff. Although we have stayed here before, we felt the standard of service and staff communication with guest had somehow improved and little touches like free drink at mgrs invitation were welcome and got people together . Room and breakfast all good except we thought the double bed was not quite full size . Hotel computer broken down so manager let me use his own in office to check emails as i dont have wifi. October 7, 2014
Rated 5.0 out of 5.0 by Comfortable hotel Very comfortable but non luxurious hotel. all facilities worked. October 3, 2014
Rated 4.0 out of 5.0 by Reguar customer slightly disappointed Normally this hotel is excellent but this time I couldn't get a drink at breakfast because there was a huge q for hot drinks and the juice needed replenishing but the staff member dealing with it was new and couldn't work it! Also room was cold but the air con was tricky to alter. October 2, 2014
Rated 5.0 out of 5.0 by Modern room and great service. Enjoyable stay here. Room was adequate in size, of modern styling and very clean and comfortable. The shower was great and plenty of room. Breakfast was tasty, however, not much choice especially on the cooked side. Food that was provided was of a good standard. The staff were very polite and inviting and offered to help with any requests. October 2, 2014
Rated 5.0 out of 5.0 by Good location An excellently located friendly and clean hotel with efficient staff and a good breakfast bar. Plenty of hostelries nearby for lunch and dinner. October 1, 2014
Rated 5.0 out of 5.0 by Great service This is the 2nd or 3rd time ive stayed in this hotel and the staff service and friendliness never faulters so well done Your hotel always looks clean and tidy and rooms are very comfortable. Thanks September 30, 2014
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