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Rated 4.3 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Great staff Members of staff were very responsive and helpful. June 3, 2014
Rated 5.0 out of 5.0 by anne excellent place to stay,no regrets.was a little to warm and a bit of bacon at breakfast time would have been great. June 2, 2014
Rated 5.0 out of 5.0 by Great for short stays in East Kent Great hotel for a short weekend break in East Kent for friends' wedding. Lots of parking and easy to find. May 30, 2014
Rated 5.0 out of 5.0 by Excellent all round hotel Stay here often as good all round facilities and location. May 30, 2014
Rated 4.0 out of 5.0 by Good Business Stay I recently stayed at this hotel and the staff were very pleasant and the hotel was well maintained. My room was fine and quiet. The only issue that I have with staying here is that after a long day driving no food is sold at the premises. The weather was awful the evening I stayed and it was a choice of having to run across to a McDonalds/Petrol Station or a restaurant across the road which unfortunately was fully booked. I travel on business regularly and even the most basic Holiday Inn Express hotels I have stayed in serve food? May 25, 2014
Rated 4.0 out of 5.0 by Good weekend location. Clean, quiet & comfortable. Close to Ramsgate, Broadstairs & Margate with Canterbury only 1/2 hour away. Great for getaway weekends. May 15, 2014
Rated 5.0 out of 5.0 by Great place to stay We would recommend this hotel as the ideal place to stay when visiting this area of Kent with easy access to Canterbury And the coastal towns of Sandwich and deal it is also close to Margate and the port of Ramsgate The hotel is located in a quiet area is very clean and comfortable the staff are polite and friendly would recommend again and again we are looking forward to staying here again soon May 14, 2014
Rated 5.0 out of 5.0 by Great value and excellent friendly service I felt at home from the moment I parked the car and checked in. The staff are friendly, very helpful and clearly know their jobs inside out. I've stayed at many hotels of different grades around the world and this one certainly punches above its weight. I sensed that guests were valued and that is always a good thing. Although I didn't need disabled facilities personally, I was very impressed to see the extent of those facilities, from the many disabled parking bays to the lifts and doorless entry to the dining area. I would certainly recommend this hotel to anyone whether for a business stopover or for holiday time. It is perfectly situated for local towns and golf, and the road system means that places like Dover are a short drive away. May 12, 2014
Rated 4.0 out of 5.0 by Comfortable hotel Easy to find, was well in our budget, the staff were friendly and helpful. The room was quite, on the ground floor near the entrance and the hotel was full. Clean and a nice bathroom we would stay there again,if ever we are traveling on the cross channel ferry as it is only a short drive to Dover May 4, 2014
Rated 5.0 out of 5.0 by accessibility bar none we are totally amazed, after years of searching for hotels that offer wheelchair accessibility only to find it does not exist, then we find you and what you say is EXACTLY WHAT YOU PROMISE!!!!!! We were very impressed and my husband, who is the perminant wheelchair user had a brilliant holiday because he felt catered for........a huge THANK YOU April 30, 2014
Rated 5.0 out of 5.0 by Excellent location This Holiday Express is in an excellent location for accessibility to all parts of this corner of Kent. It was easy to find and the rooms were comfortable and well equipped. Staff were very pleasant and most helpful. I would recommend this Holiday Inn to anyone travelling in this area and hope to be able to return the next time I am in Thanet. April 29, 2014
Rated 5.0 out of 5.0 by Here again A frequent visitor - never fails to give value for money. Will be back again soon and am confident that the normal high standards will be maintained April 28, 2014
Rated 4.0 out of 5.0 by Lovely stay We stayed here as it is close to my husbands father and we were catching the ferry the following morning. Friendly welcome from staff and really comfortable rooms. Quiet and clean. Great choice of amenities on the overall site as you have a restaurant /pub, macdonalds and garage. Left before breakfast but did use the bar in the evening and drinks were really reasonably priced. April 26, 2014
Rated 5.0 out of 5.0 by Great value for money Pleased with everything as we would have hoped. Would recommend April 26, 2014
Rated 5.0 out of 5.0 by Excellent We stayed in this hotel with our four year old.The whole impression was excellent, as it was a clean hotel, friendly staff and room was comfortable. Bedding and towels very good. We do not understand why some people complain about food, as there was good variety of hot and cold food, cereals, fruit and good selection of drinks.I am sure most of the unhappy ones do not get this quality of breakfast at home! I would highly recommend, their prices are good as well, would not get their standards in any local B&B, unless you pay three times more. April 24, 2014
Rated 5.0 out of 5.0 by What a change in the last year, well done! We stopped going to the HE Ramsgate about a year or so ago. There was always something wrong in the room on check in, (pipe blocked, TV broken, etc) so we took to not unpacking until we'd checked everything. The entrance was always litter strewn, an old mattress was dumped round the back, etc, and the staff seemed generally unfocused. But now the staff are alert, the whole place energised and working. A real change for the better, a pleasure to visit, so well done, and please keep up the good work! April 23, 2014
Rated 5.0 out of 5.0 by Excellent Just stayed the one night mid week with two of my sons (22 & 7). Everything was excellent, lovely clean well laid out room with large shower and toilet, very quiet, comfortable bed, superb breakfast with large choice and early check in / late check out. Superb value and if I'm in the area again I will definitely book a room here. April 17, 2014
Rated 4.0 out of 5.0 by Very friendly & powerful wifi Staff have been really friendly each time I have stayed. The wifi is strong and making watching things on the iPlayer easy. April 15, 2014
Rated 4.0 out of 5.0 by Excellent breakfast and quiet location Excellent breakfast and quiet location despite being at the end of a so-called "international airport" runway. I was also surprised not to be woken by foot traffic outside our door as we were close to the corridor entrance - I'm guessing we were just lucky though. Minor niggles were: * the necessity to enter long codes to access the internet which was free so why complicate things. * our towels got changed even though we hung them up indicating we would reuse them. * a power socket near the bed would have been useful April 11, 2014
Rated 4.0 out of 5.0 by Good Budget Choice This is a very good budget hotel. It is easy to find with plenty of car parking. The room was a reasonable size, spotlessly clean and it was good to find tea and coffee available. The breakfast was perfectly adequate without being exciting. We didn't like the fixed to the wall soap dispensers but did appreciate the better than average towels. It was good that our dog was able to stay with us but we thought the £15 a night charge for him was expensive. We have stayed in hotels that greeted dogs with treats and provided poo bags. Nothing was provided here and given that he doesn't moult or make a mess we couldn't see how the extra charge was justified. Our other moan was the inadequately stocked bar. No vermouth and only cream sherry is not what one expects from a hotel bar. April 2, 2014
Rated 4.0 out of 5.0 by Good value for the money The hotel was comfortable and quiet, with a clean good sized bedroom. It is nice to have an on site bar for relaxing in the evening. Staff were pleasant and friendly April 2, 2014
Rated 5.0 out of 5.0 by Excellent value Stayed at this Holiday Inn many times and would recommend it to all. The rooms are spotlessly clean, and the staff are all most helpful, pleasant and nothing is too much trouble for them. A good choice of breakfast included in the price, making it great value. March 30, 2014
Rated 3.0 out of 5.0 by Good accommodation Was a good experience. Good customer service with a comforting air around. Unfortunately the breakfast was a bit less than i expected. Not enough variety, and the omelette was a bit too runny. Other than that everything else was great. Staff were cheerful, helpful and receptive. March 24, 2014
Rated 5.0 out of 5.0 by Excellent value for money Frequent stayer here. Never fails to give good quality service at a very affordable price. Staff always cheerful polite and professional. March 15, 2014
Rated 5.0 out of 5.0 by A French fan's opinion Friendly hotel in the middle of Thanet, near Westwood shopping center and Margate or Broadstairs beaches. Easy access to whatever you plan to do provided you come with a car. Easy parking, welcoming staff, quiet rooms, very pleasant rotonde breakfast room with all you can fancy for breakfast. Ideal for a relaxing short stay. Excellent value if you can book in advance. We are a couple of sixty something french people used to spend a couple of days in this hotel where we always felt at ease, and we hope to be back as soon as possible. March 8, 2014
Rated 5.0 out of 5.0 by excellent place to stay Have stayed here a few nights recently. I can only say that the staff were really friendly and helpful. WiFi worked just fine and the room was quiet and well maintained. Its a lovely art deco building that has been tastefully modernised and extended. in an ideal location for Maston airport and the coast. If you have 1/2 hour to kill walk down the road 100 meters to the cemetery and have a look around its really peaceful there. I was there on a lovely sunny day and saw green woodpeckers out of my room window February 28, 2014
Rated 5.0 out of 5.0 by Disabled visitor We hired a disabled room, it was great the bed was comfortable the room large enough to move a small scooter about. the wet room was far better than in most other hotels we have stayed in. the room was advertised as a disabled room and it lived up to its name in all respects unlike the Premier Inn we stayed in where the disabled room had a bath in it, when we questioned it we were told that is our disabled room. the lessen from thatis we will use Holiday Inn from now on. February 27, 2014
Rated 5.0 out of 5.0 by Nice place to stay. Stayed for a few days .Very helpful staff comfortable rooms and a good choice for breakfast. Well placed for that side of Thanet . Easy access to the motorway. February 13, 2014
Rated 5.0 out of 5.0 by Perfect for exploring the area We were house hunting in the area and this hotel was in a great place for getting to all local towns. Staff were really helpful and friendly. Nice room and restaurant. Great value for money February 12, 2014
Rated 5.0 out of 5.0 by 3 rd time of staying there excellent service thank you x Quiet despite being near motorway the whole hotel was relaxing and peaceful all night x February 3, 2014
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