Rated 4.3 out of 5 by 191
Rated 4.0 out of 5.0 by Inspection Above average for services stop hotel
This hotel was just what we needed at a good price. Breakfast included was very good, but the variety a bit limited. The only warm part to choose was sausages and scrambled egg. Nice pastries and tea/coffee facilities. I like that breakfast was included with all rooms and no one was checking room numbers.
The building is of a very good standard, it looks like it has been recently built with large windows in the breakfast/reception area. We had a sofa bed for our kids so space was tight, but no more than most other hotel rooms at this price. We were on the basement level so did not hear traffic noise during the night. TV system was quite poor with few terrestrial channels, but we weren't there to watch TV. Also a curious toilet door that doubled as a bathroom door, genius or annoying, we couldn't quite decide.
This is the best of the service hotel chains I have been to and would definitely stay again if visiting the area again.
November 7, 2013
Rated 4.0 out of 5.0 by perdo mr leonard
lovely stay. but please sort out the heat in your breakfast.great food but not very hot.
November 6, 2013
Rated 4.0 out of 5.0 by oz12356 Comfortable room with a lovely comfortable bed
Large clean comfortable room with a lovely comfortable bed. Bathroom large with a great shower. Heating/cooling worked well. Lift access to each floor. Breakfast had all you would want, they call it a continental breakfast, but they served scrambled eggs, sausages & beans so a welcome surprise. Staff at reception were very pleasant. Plenty of free car parking.
Despite advertising everywhere that they have free WiFi we could not connect to the WiFi from the room, signal too weak – gave up and used our own dongle. The hotel is in an isolated location, so you would need a car.
November 6, 2013
Rated 5.0 out of 5.0 by sue1952 This cant be beaten !.....
Stayed for two nights in November, having stayed before we also recommended our friends to join us.
Delightful staff, immaculate room, fantastic breakfast, can do no more than highly recommend anyone travelling in the area to use the holiday Inn express in Minster Nr Ramsgate.
Well done to all staff!
November 6, 2013
Rated 4.0 out of 5.0 by dannyf52 Unbelievable beds
As always I look forward to staying at your Ramsgate - Minster Hotel which is probably 1-2 times a year while on business.I struggle with sleeping at the best of times but as soon as my head touches your pillows i drift off like a new born baby.I can't fault anything regarding my stay you tick all the right box's especially on price.I will be back on business for 1 day early next year and I'm possibly thinking of extending my stay to pleasure for a few extra days.I tend to use the internet a lot so i like the idea of FREE wi-fi.Maybe other hotel groups should take a leaf out of your book and offer what the customer really wants.
Yes...I would recommend to family, friends and colleagues to use your hotels whether on business or pleasure.
November 5, 2013
Rated 3.0 out of 5.0 by Scudds Not impressed
The room was clean but I had the sofa laid out as I had a family room. Unfortunately the duvet didn't even reach the edge of the 'bed' let alone cover my kids when they were laid under it.
The cutlery at breakfast was filthy and the yoghurts were Happy Shopper, clearly bought from a local shop. Not what I'd expect from a hotel.
Check in was a headache as well. The couple in front of us were complaining when we arrived and I had problems getting in as well until a manger intervened. It wasn't fun.
I will not be rushing back anytime soon based on my experience.
November 3, 2013
Rated 4.0 out of 5.0 by blitzer Good plaece for overnight stay
Decent room, comfortable, food okay but oh! big nasty stain on carpet between the single beds. Very off putting!
October 30, 2013
Rated 5.0 out of 5.0 by Pars A very pleasant break.
We only stayed one night - but we will stay longer next time!
Great looking hotel, exceptional staff, quiet and comfortable bed room - what more could you ask for?
A well priced bar and a Table table restaurant within walking distance - also a deal with a local restaurant near by from reception, the menu looked delicious!!
October 24, 2013
Rated 4.0 out of 5.0 by Discerning Pleasant Surprise
Much better than the average. Good value for money.
October 18, 2013
Rated 5.0 out of 5.0 by Aquafarming Happy Camper
I was very happy a good nights sleep a good breakfast and a excellent service, everything you need in a stop over No1.
October 15, 2013
Rated 5.0 out of 5.0 by SJL74 Great value accommodation with breakfast
I had no problem booking 3 rooms here at short notice (had to travel down for a family funeral unfortunately) and the rates were extremely reasonable especially as breakfast was included in the price. The staff were all very friendly and accommodating. After an early start to our long journey down the country we were even able to check into our rooms upon arrival (about 2 hours early) which was a real bonus. The reception was fully staffed late at night and we weren't disturbed during the night by any noise. Breakfast was lovely, no shortage of fresh (hot) food even at the busiest time in the restaurant. The tables were clean and the staff efficient. Overall a very pleasant experience of the hotel (despite the sad circumstances of our stay). Would definitely recommend. There is a really nice family pub just over the road from the hotel too that does great food until late evening.
October 15, 2013
Rated 5.0 out of 5.0 by Tricia33 Lovely stay
I did think that this hotel was advertised as brand new and near the sea but neither were true. However, it didn't really matter as the staff were so lovely and helpful, the breakfast was delicious and the room was very cosy. Knowing three of us were using the room the staff had made up the sofa bed, which was great and very thoughtful.
October 9, 2013
Rated 4.0 out of 5.0 by Steve112 Excellent facilities, pity about breakfast!
WE found the hotel room very comfortable, the staff were very welcoming and efficient. Disappointed with the breakfast as I prefer fried eggs to scrambled. Sausages were too thick skinned and beans were cold. Other than that, very pleased with our stay.
October 9, 2013
Rated 5.0 out of 5.0 by vatro Best buy
An excellent little hotel which I would reccomend to everyone. The price is unusally low, however the rooms and other could be worth even more. Free WiFi and breakfast included in half the price of Londons worst hotel. The breakfast choice is a bit humble, but for this price, more than excellent.
October 6, 2013
Rated 4.0 out of 5.0 by Carly2013 Good overall experience
The hotel was very clean and tidy, and had a nice lay out and colour scheme. I loved the bathroom it was very bright and big and modern! The bed was the most comfortable bed i've ever slept in, a great nights sleep!! Very stylish and modern hotel, situated near a garage and a restaurant/pubs which was great for food and drink and bits and bobs from the garage . The breakfast in the morning was very poor, there was very little choice, there should be more fruit options available, more cooked options, and staff should keep an eye on when the food is getting low. The hotel looked a lot different than what I was expecting from the picture online. The staff were very friendly and asked about our stay as we checked out. Free wifi was very helpful as well! Highly recommended stay, fair price lovely rooms, just don't expect to much from the breakfast.
October 2, 2013
Rated 5.0 out of 5.0 by Chris314 Friendly Staff
The staff were all very friendly and could not have been more helpful in particular Aaron who was extremely kind and helpful.The room was very clean and comfortable and the breakfast was first class. Will definately stay here in the future and would recommend it to others
October 2, 2013
Rated 4.0 out of 5.0 by McDaffy Great value & clean
Had a 2 night stay a few days ago. Overall impression was very good. Room was clean with good facilities e.g. hair dryer, kettle. Decent power from shower. Reception staff very efficient and welcoming. Big letdown was breakfast - kept running out of hot stuff, not enough seating for all the guests & major queue just for toast - disappointing. Free Wi-Fi but not in our room, had to use in reception. Having said all that, for the price, I would use again.
October 1, 2013
Rated 4.0 out of 5.0 by AJS17 Location and accommodation great.
Holiday Inn Express offered good accommodation - clean bedrooms and bathroom with good provision of towels etc. Location was a key feature for us and this fitted the bill.
Speical offer promotion via Online booking saved us money to spend on other treats.
There was a good selection for breakfast - cereals and continental selection or cooked.
Staff on rception were polite and helpful as were the resturant staff.
Overall a good experience and one which we shall repeat.
September 30, 2013
Rated 5.0 out of 5.0 by Sulbabes Highly pleased!!!
I was very pleased with my stay at holiday inn in Ramsgate! The room, variety of good choices of food & service was just outstanding! Would love to visit again .
September 24, 2013
Rated 4.0 out of 5.0 by Ross374 Surprisingly quiet
Despite location just off a busy dual carriageway no external noise penetrated. A satisfying night's sleep, well-priced, right next to Manston Airport and reasonably convenient for the Channel Ports.
September 23, 2013
Rated 5.0 out of 5.0 by SB59 Very comfortable bed.
On arrival thought the outside of the hotel looked drab and could do with a brighter coat of paint, but was pleasantly surprised at the interior. It was bight ,clean, open and very welcoming, We were greeted by a very pleasant member of staff who served us both quickly and efficiently. The room was a delight, spacious, comfortable, clean and welcoming. Even though the hotel was quite close to a busy road and airport it was very quiet room, surprisingly. The bed was one of the most comfortable that we had ever slept in . The breakfast was ok but as with any hot plate service the food wasn t as hot as we would have liked. Overall we thoroughly enjoyed our stay and would certainly use the company again
September 21, 2013
Rated 5.0 out of 5.0 by Jenny24 Comfortable, convenient and very reasonable
The hotel is very accessible and offers very good service at a very reasonable charge. The staff are very helpful and friendly and the complementary breakfast was a nice surprise.
September 20, 2013
Rated 5.0 out of 5.0 by Martin58 Excellent service, very clean and ver comfortable
We stayed for three nights and found the hotel was as excellent as on previous visits. We would strongly recommend it to our colleagues and friends.
September 19, 2013
Rated 5.0 out of 5.0 by Juppi57 Verd good position.
At the side of the road you can arrive very easy to the major touristic places of the county. Very agreable stay.
September 13, 2013
Rated 5.0 out of 5.0 by Jayjay60 Very comfortable & really clean
We were very impressed with this Holiday Inn. Will look forward to a return visit. We both enjoyed the breakfast and even though it was very busy there was plenty of everything.
September 12, 2013
Rated 4.0 out of 5.0 by Honey57 Convenient and comfortable
This is an unusual looking hotel with good parking and convenient to lots of places. The reception/bar/breakfast area is really lovely and comfortable but unfortunately there is no longer a dinner service. However, a local restaurant, which I thoroughly recommend, has come up with the brilliant plan of offering guests a free taxi service to the restaurant (you pay for your return cab, which is discounted), giving you an additional choice from the McDonalds and Table Table across the road.
September 11, 2013
Rated 4.0 out of 5.0 by Laura01 Fab sleep over
My husband and I stayed for one night with our 3yr old just so we could visit the beaches for a few days and the holiday express inn was right within easy reach of them. The hotel is not much to look at from the outside and needs a lick of paint and a bit of attention. There is a premier inn opposite which looked inviting from the outside But the inside of the hotel is lovely! Very stylish and clean the reception, lobby, bar and the walk to our room were all very clean, our room was also clean and fresh everything worked well, tea and coffee making facilities were nice too! It was a pleasure to stay at this hotel. The breakfast was also a nice touch to our stay, sausages, beans, scrambled eggs, toast, pastries, yogurts, cereals and juice with a machine for coffees etc more choice than we expected for a continental and we all enjoyed it too!! There was more than enough food available and staff were around to help out if needed! We would stay at this hotel gain and would recommend it to our friends and family!!
September 5, 2013
Rated 4.0 out of 5.0 by ScotsJimmy Avoid Room 218 if you want no-smoking room
Stayed in Room 218 which smells like it was previously a Smoking room, although now designated as No Smoking. To qualify as latter it neeedsd to be repainted and new furnishings thta don't smell of smoke.
Also our room was not cleaned after our first night there.
An oversight but still a shock after a day out.
However still recommend this hotel. Reasonable value.
August 28, 2013
Rated 2.0 out of 5.0 by Jasper77 Rooms were O.K. but breakfast needs to be improved
As we only needed somewhere to sleep for our stay in the area. There was no resturant on site for an evening meal but fortunately there was a place opposite that did good evenig meals & also their drinks prices were approx half the price also for £8 you got a very good breakfast. Will never stay there again as didn,t think it was value for money.. I have stayed at Holiday Inns before but will look elsewhere in future
August 21, 2013
Rated 4.0 out of 5.0 by JAS12 Value for money
Friendly staff, clean comfortable room. Made even better by having a smoking room, why don't other hotels offer this I wonder! I don't usually bother with breakfast but my husband looks forward to a good breakfast and this is the only negative about our stay. Hubby says the choice was limited- sausage, beans and scrambled egg but no bacon and no fried/poached egg (plenty of cereal and toast though!).
Overall, our stay was very good and we would definitely stay again.
August 18, 2013