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Rated 4.4 out of 5 by 276 reviewers.
Rated 3.0 out of 5.0 by Not impressed The room was clean but I had the sofa laid out as I had a family room. Unfortunately the duvet didn't even reach the edge of the 'bed' let alone cover my kids when they were laid under it. The cutlery at breakfast was filthy and the yoghurts were Happy Shopper, clearly bought from a local shop. Not what I'd expect from a hotel. Check in was a headache as well. The couple in front of us were complaining when we arrived and I had problems getting in as well until a manger intervened. It wasn't fun. I will not be rushing back anytime soon based on my experience. November 3, 2013
Rated 4.0 out of 5.0 by Good plaece for overnight stay Decent room, comfortable, food okay but oh! big nasty stain on carpet between the single beds. Very off putting! October 30, 2013
Rated 5.0 out of 5.0 by A very pleasant break. We only stayed one night - but we will stay longer next time! Great looking hotel, exceptional staff, quiet and comfortable bed room - what more could you ask for? A well priced bar and a Table table restaurant within walking distance - also a deal with a local restaurant near by from reception, the menu looked delicious!! October 24, 2013
Rated 4.0 out of 5.0 by Pleasant Surprise Much better than the average. Good value for money. October 18, 2013
Rated 5.0 out of 5.0 by Happy Camper I was very happy a good nights sleep a good breakfast and a excellent service, everything you need in a stop over No1. October 15, 2013
Rated 5.0 out of 5.0 by Great value accommodation with breakfast I had no problem booking 3 rooms here at short notice (had to travel down for a family funeral unfortunately) and the rates were extremely reasonable especially as breakfast was included in the price. The staff were all very friendly and accommodating. After an early start to our long journey down the country we were even able to check into our rooms upon arrival (about 2 hours early) which was a real bonus. The reception was fully staffed late at night and we weren't disturbed during the night by any noise. Breakfast was lovely, no shortage of fresh (hot) food even at the busiest time in the restaurant. The tables were clean and the staff efficient. Overall a very pleasant experience of the hotel (despite the sad circumstances of our stay). Would definitely recommend. There is a really nice family pub just over the road from the hotel too that does great food until late evening. October 15, 2013
Rated 5.0 out of 5.0 by Lovely stay I did think that this hotel was advertised as brand new and near the sea but neither were true. However, it didn't really matter as the staff were so lovely and helpful, the breakfast was delicious and the room was very cosy. Knowing three of us were using the room the staff had made up the sofa bed, which was great and very thoughtful. October 9, 2013
Rated 4.0 out of 5.0 by Excellent facilities, pity about breakfast! WE found the hotel room very comfortable, the staff were very welcoming and efficient. Disappointed with the breakfast as I prefer fried eggs to scrambled. Sausages were too thick skinned and beans were cold. Other than that, very pleased with our stay. October 9, 2013
Rated 5.0 out of 5.0 by Best buy An excellent little hotel which I would reccomend to everyone. The price is unusally low, however the rooms and other could be worth even more. Free WiFi and breakfast included in half the price of Londons worst hotel. The breakfast choice is a bit humble, but for this price, more than excellent. October 6, 2013
Rated 4.0 out of 5.0 by Good overall experience The hotel was very clean and tidy, and had a nice lay out and colour scheme. I loved the bathroom it was very bright and big and modern! The bed was the most comfortable bed i've ever slept in, a great nights sleep!! Very stylish and modern hotel, situated near a garage and a restaurant/pubs which was great for food and drink and bits and bobs from the garage . The breakfast in the morning was very poor, there was very little choice, there should be more fruit options available, more cooked options, and staff should keep an eye on when the food is getting low. The hotel looked a lot different than what I was expecting from the picture online. The staff were very friendly and asked about our stay as we checked out. Free wifi was very helpful as well! Highly recommended stay, fair price lovely rooms, just don't expect to much from the breakfast. October 2, 2013
Rated 5.0 out of 5.0 by Friendly Staff The staff were all very friendly and could not have been more helpful in particular Aaron who was extremely kind and helpful.The room was very clean and comfortable and the breakfast was first class. Will definately stay here in the future and would recommend it to others October 2, 2013
Rated 4.0 out of 5.0 by Great value & clean Had a 2 night stay a few days ago. Overall impression was very good. Room was clean with good facilities e.g. hair dryer, kettle. Decent power from shower. Reception staff very efficient and welcoming. Big letdown was breakfast - kept running out of hot stuff, not enough seating for all the guests & major queue just for toast - disappointing. Free Wi-Fi but not in our room, had to use in reception. Having said all that, for the price, I would use again. October 1, 2013
Rated 4.0 out of 5.0 by Location and accommodation great. Holiday Inn Express offered good accommodation - clean bedrooms and bathroom with good provision of towels etc. Location was a key feature for us and this fitted the bill. Speical offer promotion via Online booking saved us money to spend on other treats. There was a good selection for breakfast - cereals and continental selection or cooked. Staff on rception were polite and helpful as were the resturant staff. Overall a good experience and one which we shall repeat. Thank you. September 30, 2013
Rated 5.0 out of 5.0 by Highly pleased!!! I was very pleased with my stay at holiday inn in Ramsgate! The room, variety of good choices of food & service was just outstanding! Would love to visit again . September 24, 2013
Rated 4.0 out of 5.0 by Surprisingly quiet Despite location just off a busy dual carriageway no external noise penetrated. A satisfying night's sleep, well-priced, right next to Manston Airport and reasonably convenient for the Channel Ports. September 23, 2013
Rated 5.0 out of 5.0 by Very comfortable bed. On arrival thought the outside of the hotel looked drab and could do with a brighter coat of paint, but was pleasantly surprised at the interior. It was bight ,clean, open and very welcoming, We were greeted by a very pleasant member of staff who served us both quickly and efficiently. The room was a delight, spacious, comfortable, clean and welcoming. Even though the hotel was quite close to a busy road and airport it was very quiet room, surprisingly. The bed was one of the most comfortable that we had ever slept in . The breakfast was ok but as with any hot plate service the food wasn t as hot as we would have liked. Overall we thoroughly enjoyed our stay and would certainly use the company again September 21, 2013
Rated 5.0 out of 5.0 by Comfortable, convenient and very reasonable The hotel is very accessible and offers very good service at a very reasonable charge. The staff are very helpful and friendly and the complementary breakfast was a nice surprise. September 20, 2013
Rated 5.0 out of 5.0 by Excellent service, very clean and ver comfortable We stayed for three nights and found the hotel was as excellent as on previous visits. We would strongly recommend it to our colleagues and friends. September 19, 2013
Rated 5.0 out of 5.0 by Verd good position. At the side of the road you can arrive very easy to the major touristic places of the county. Very agreable stay. September 13, 2013
Rated 5.0 out of 5.0 by Very comfortable & really clean We were very impressed with this Holiday Inn. Will look forward to a return visit. We both enjoyed the breakfast and even though it was very busy there was plenty of everything. September 12, 2013
Rated 4.0 out of 5.0 by Convenient and comfortable This is an unusual looking hotel with good parking and convenient to lots of places. The reception/bar/breakfast area is really lovely and comfortable but unfortunately there is no longer a dinner service. However, a local restaurant, which I thoroughly recommend, has come up with the brilliant plan of offering guests a free taxi service to the restaurant (you pay for your return cab, which is discounted), giving you an additional choice from the McDonalds and Table Table across the road. September 11, 2013
Rated 4.0 out of 5.0 by Fab sleep over My husband and I stayed for one night with our 3yr old just so we could visit the beaches for a few days and the holiday express inn was right within easy reach of them. The hotel is not much to look at from the outside and needs a lick of paint and a bit of attention. There is a premier inn opposite which looked inviting from the outside But the inside of the hotel is lovely! Very stylish and clean the reception, lobby, bar and the walk to our room were all very clean, our room was also clean and fresh everything worked well, tea and coffee making facilities were nice too! It was a pleasure to stay at this hotel. The breakfast was also a nice touch to our stay, sausages, beans, scrambled eggs, toast, pastries, yogurts, cereals and juice with a machine for coffees etc more choice than we expected for a continental and we all enjoyed it too!! There was more than enough food available and staff were around to help out if needed! We would stay at this hotel gain and would recommend it to our friends and family!! September 5, 2013
Rated 4.0 out of 5.0 by Avoid Room 218 if you want no-smoking room Stayed in Room 218 which smells like it was previously a Smoking room, although now designated as No Smoking. To qualify as latter it neeedsd to be repainted and new furnishings thta don't smell of smoke. Also our room was not cleaned after our first night there. An oversight but still a shock after a day out. However still recommend this hotel. Reasonable value. August 28, 2013
Rated 2.0 out of 5.0 by Rooms were O.K. but breakfast needs to be improved As we only needed somewhere to sleep for our stay in the area. There was no resturant on site for an evening meal but fortunately there was a place opposite that did good evenig meals & also their drinks prices were approx half the price also for £8 you got a very good breakfast. Will never stay there again as didn,t think it was value for money.. I have stayed at Holiday Inns before but will look elsewhere in future August 21, 2013
Rated 4.0 out of 5.0 by Value for money Friendly staff, clean comfortable room. Made even better by having a smoking room, why don't other hotels offer this I wonder! I don't usually bother with breakfast but my husband looks forward to a good breakfast and this is the only negative about our stay. Hubby says the choice was limited- sausage, beans and scrambled egg but no bacon and no fried/poached egg (plenty of cereal and toast though!). Overall, our stay was very good and we would definitely stay again. August 18, 2013
Rated 4.0 out of 5.0 by V.good product knowledge at booking Enjoyed my stay with my family and they liked the service. We had am amazing experiencing from an express. August 18, 2013
Rated 3.0 out of 5.0 by Good night sleep Stayed at the Minster IH express for two nights in Aug 13, as a base for visiting family. The reception, bar and room was clean and tidy. Had a room at the back of the hotel, so there was no noise from the adjacent road...good air con unit in the room. The hotel is close to the airport, adjacent to the hotel there's a petrol station with a supermarket, a pub/ restaurant and a McDonalds. On the down side: No recognition as IHG Gold status member Could not log onto WiFi, would of asked for assistance, but te staff were more interested in the hoards of ambulance staff who were stopping in the hotel ( training course ) The usual IH express breakfast, could do with Fried egg or bacon ?? August 17, 2013
Rated 4.0 out of 5.0 by Very clean and staff all very helpful Very clean quiet room. Good staff. Self service breakfast excellent but pity no healthy porridge. TV number of freeview channels very limited selection so could do better. Hotel well located for touring and co-op and Mac D adjacent. I booked an accesible twin room BUT were allocated a standard double. Only explanation we could get was that people book access. by mistake so unless you put in a further specific request in the special needs box you are put in a standard room. So pretty good job I arrived not wanting wheel chair access and that Mrs P was my wife and not my sis or mum so we managed with the double until a sofa bed could be made up. Infuture will check I am allocated what I have payed for. One of the reception staff was quite blunt with us on arrival suggesting the error was ours. My booking details proved her wrong. First two nights my car was only one in the 6 disabled bays ... Funny that.... August 15, 2013
Rated 5.0 out of 5.0 by Excellent I am a frequent traveller and although I had stayed in a Holiday Inn, not an Express. The location was great for exploring the North East part of Kent. Although by a road it was not in the middle of nowhere with a restaurant and McD's next door as well as a garage with shop and Minster village was walking distance. Although by a road you could not hear traffic once inside. Areas where it scores above other budget hotels was the large and welcoming reception with a bar and casual seating area which felt comfortable to lounge in and members of staff to look after you. This was by the breakfast area which was furnished well with nice leather chairs. There were meals available until 9.30 if you did not wish to go out. Breakfast included in the price was a simple mix of continental with nice sausages, scrambled egg and beans and all was replenished and not hastily cleared away. There was also take away coffee cups. Rooms were similar to Premier Inn size and some fittings similar but the room and bathroom felt more comfortable due to the colours and quality fittings used. I particularly appreciated the full size bath towels and the shower head you could detach and move up and down - I hate fixed shower heads - and the bed and pillows were very comfortable.. Had air con and the windows opened. The staff were very friendly and efficient and I liked the fact they were mostly local so you knew you were in Britain. Generally not sparse like most budget hotels, good value and I would stay there again. August 13, 2013
Rated 4.0 out of 5.0 by Clean rooms and good overall experience. Rooms were clean and we had a comfortable stay. The only thing I would comment on is the breakfast is limited, not a lot of warm options such as bacon or beans. August 11, 2013
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