Rated 4.4 out of 5 by 114
Rated 4.0 out of 5.0 by Pat the Cat Good location, comfortable stay
We stayed for two nights as we were doing a local shopping trip. The room was clean, bed was comfortable, room was quiet (although the hallway music was a little loud at night). Staff were friendly and helpful. Close to Ontario Mills Outlet and Victoria Gardens shops. Lots of choice of restaurants nearby. Plenty of parking. Would stay again.
October 22, 2014
Rated 5.0 out of 5.0 by johannapaula Amazing stay
Overall the experience was great. will definitely recommend to others.
October 22, 2014
Rated 4.0 out of 5.0 by TravelingWelder Great staff, great location
The staff at this HIE is probably one of the best I frequent... super friendly and always willing to help out. They remember the types of venues I frequented the previous visit and can make recommendations.
There is not a hospitality evening at the hotel which is a bummer for those of us road weary and not knowing anyone local. With that said, there are many dinner choices within walking distance.
The internet is sometimes good, sometimes spotty, depending upon my room.
Really the only thing I would add is not possible: a pool. They share laundry facilities with a neighboring hotel so you don't have more than a parking lot to walk to get ready for the next week of work travel.
October 20, 2014
Rated 4.0 out of 5.0 by Sam76 Okay, but painful
1. TV picture froze constantly
2. Showerhead made for a painful experience
3. All food ends at breakfast, and the only snacks are from vending machines
4. Business center is two computers in the hallway, and only one was connected to a printer
October 17, 2014
Rated 4.0 out of 5.0 by KBrown525 Good even when things go wrong
As a business owner, I understand how unexpected things happen that can throw a kink in the normal business routines. What I look for is how a business recovers. I'm happy to report that this HIE handled a couple of issues impressively and for that I am grateful. First, after a long drive (yes drive) from Dallas, Tx we learned that our room rate was different than what had been previously quoted. It took a couple of people to get it figured out, but everyone was courteous and attentive to my concerns. Second, their T.V. cable was not working correctly. -every 20 mins the screen would just freeze. While this was irritating, again the staff did the best job they could do apologetically explaining the situation to me. Although this was not the smoothest stay, I appreciate the service the staff provided.
October 14, 2014
Rated 5.0 out of 5.0 by allenc77 Free breakfast!
Great breakfast, but get there early on slower days. They may have overstocked it a bit and my food wasn't the freshest towards the end of the dining period. Great location, affordable, has pretty much everything you need.
October 10, 2014
Rated 5.0 out of 5.0 by Guts Wear/ ISP Excellent location, Nice hotel
Hotel was nice and clean Staff was friendly. Room was large and comfortable. Great location, with many good restaurants, and good shopping nearby. Over all an A+
October 10, 2014
Rated 4.0 out of 5.0 by estonianman Business Trip
Well done - good hotel and close to all kinds of evening entertainment.
October 5, 2014