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Rated 4.5 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 by Relaxing, nice location, excellent service We have no reservations, all other area hotels are sold out for the night. They have the last room available and we "grabbed" it. Lupe in front desk was so nice and accommodating and was very understanding of our needs. The room was very clean, bed was so comfortable, needless to say our stay was worth every penny. July 26, 2014
Rated 5.0 out of 5.0 by great design in Ontario Innovative room design and layout. One the bestbI have stayed in (30 this year). I only wish the bed was softer but I used the comfey pillows. Good property. July 20, 2014
Rated 3.0 out of 5.0 by Decent hotel Room was nice but floor was squeeky and the walls are thin. Breakfast is hit or miss regarding quality and items available. TV in fitness room was only getting 1 Spanish language channel; blinds would not open; cable on weight machine frayed and close to breaking. July 18, 2014
Rated 5.0 out of 5.0 by Great Friendly Service and Location Staff was friendly and location was excellent. Close to shopping, restaurants and interstate. July 12, 2014
Rated 5.0 out of 5.0 by Great location This was the second time we have stayed at this property. On both occasions we found staff to be helpful, room was clean and bed was very comfortable. The only issue we had: the TV would not connect with the cable service... no biggie, it was late so lights out. :) BTW: this is a great location, good freeway access and close to a major shopping area and restaurants. Will certainly visit again. July 11, 2014
Rated 5.0 out of 5.0 by Shuttle service the only thing that was missing was, a shuttle to the Citizen bank Area. We went there for the Cher concert. Holiday Express had no shuttle, we had to take a taxi which was very difficult because they were all so busy. We saw many shuttle form other Hotels picking up and transporting thier guests back and for the the venue. I would highly suggest this when there are large events at this location. It is less than 2 miles way from the Hotel. Thank you July 10, 2014
Rated 4.0 out of 5.0 by Wonderful Property, Reasonable Price I stay at this location each time I am in the Ontario area and love it. July 3, 2014
Rated 4.0 out of 5.0 This was a very comfortable and nice place. We really enjoyed our comfortable room, breakfast, beds and pool. However, when we went to check in we were told it would be another 2 hours, and this was at 3:00, to check in. This was not pleasant after we had already had to kill an hour, getting there at 2:00. We had traveled all day so we just wanted to get into our room and relax. We went out by the pool but we had to go into the restroom and dig stuff our of our suitcases and think about what we would need out by the pool while our suitcases were being stored. I think when we were paying for our time to start at 3:00 that's what it should be. We eventually got in an hour and a half later, instead of 2 hours. The staff was very nice and we got some kind of points on something but that doesn't do us a lot of good. We were very disappointed to not be able to get into our room when we expected to. July 2, 2014
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