Rated 4.4 out of 5 by 112
Rated 4.0 out of 5.0 by TravelingWelder Great staff, great location
The staff at this HIE is probably one of the best I frequent... super friendly and always willing to help out. They remember the types of venues I frequented the previous visit and can make recommendations.
There is not a hospitality evening at the hotel which is a bummer for those of us road weary and not knowing anyone local. With that said, there are many dinner choices within walking distance.
The internet is sometimes good, sometimes spotty, depending upon my room.
Really the only thing I would add is not possible: a pool. They share laundry facilities with a neighboring hotel so you don't have more than a parking lot to walk to get ready for the next week of work travel.
October 20, 2014
Rated 4.0 out of 5.0 by Sam76 Okay, but painful
1. TV picture froze constantly
2. Showerhead made for a painful experience
3. All food ends at breakfast, and the only snacks are from vending machines
4. Business center is two computers in the hallway, and only one was connected to a printer
October 17, 2014
Rated 4.0 out of 5.0 by KBrown525 Good even when things go wrong
As a business owner, I understand how unexpected things happen that can throw a kink in the normal business routines. What I look for is how a business recovers. I'm happy to report that this HIE handled a couple of issues impressively and for that I am grateful. First, after a long drive (yes drive) from Dallas, Tx we learned that our room rate was different than what had been previously quoted. It took a couple of people to get it figured out, but everyone was courteous and attentive to my concerns. Second, their T.V. cable was not working correctly. -every 20 mins the screen would just freeze. While this was irritating, again the staff did the best job they could do apologetically explaining the situation to me. Although this was not the smoothest stay, I appreciate the service the staff provided.
October 14, 2014
Rated 5.0 out of 5.0 by allenc77 Free breakfast!
Great breakfast, but get there early on slower days. They may have overstocked it a bit and my food wasn't the freshest towards the end of the dining period. Great location, affordable, has pretty much everything you need.
October 10, 2014
Rated 5.0 out of 5.0 by Guts Wear/ ISP Excellent location, Nice hotel
Hotel was nice and clean Staff was friendly. Room was large and comfortable. Great location, with many good restaurants, and good shopping nearby. Over all an A+
October 10, 2014
Rated 4.0 out of 5.0 by estonianman Business Trip
Well done - good hotel and close to all kinds of evening entertainment.
October 5, 2014
Rated 4.0 out of 5.0 by rx788 Well managed HI Express
The staff is friendly, the grounds and rooms are clean and well maintained. The breakfast offerings at this HI Express is better (they offer greek yogurt). If you are a light sleeper request for a room away from the main street.
September 29, 2014
Rated 5.0 out of 5.0 by CraigNet There's a phone in the bathroom
Very nice place. Very clean. We had a King Suite. 2 TVs, fridge, sink, micro-wave, and 2 phones. We stayed on a Saturday night and the rate was VERY good and that was making the reservation the same day. Just down the street from the Ontario Mills Mall. Lot of places to eat near by including the Krispy Kreme. The front desk area is kind of small. If more than a few people are in line it gets crowed real fast. But that is the only compliant and it's a very nit picky thing. The breakfast is great too.
September 24, 2014