Rated 4.4 out of 5 by 105
Rated 5.0 out of 5.0 by CraigNet There's a phone in the bathroom
Very nice place. Very clean. We had a King Suite. 2 TVs, fridge, sink, micro-wave, and 2 phones. We stayed on a Saturday night and the rate was VERY good and that was making the reservation the same day. Just down the street from the Ontario Mills Mall. Lot of places to eat near by including the Krispy Kreme. The front desk area is kind of small. If more than a few people are in line it gets crowed real fast. But that is the only compliant and it's a very nit picky thing. The breakfast is great too.
September 24, 2014
Rated 4.0 out of 5.0 by Chrisssss Nice hotel for good price
Room was good but walls are thin. Free breakfast was nice. I stay at this hotel for business a lot and somebody should really fix the binds in the fitness room so you can actually open them; they've been broken forever.
September 17, 2014
Rated 5.0 out of 5.0 by TravelingWelder Best night sleep in weeks!
I feel like I live in Holiday Inns and related IHG hotels. In fact, I flew in from another city where I had been staying in a Holiday Inn Express. I only stayed in the HI-Ontario one night this time before a long day's drive the next day. Thank you for the most comfortable bed I have slept on in weeks!
Also, the staff is extremely helpful and friendly. They always try to accommodate.
The location is great, as well, as it is within walking distance of many restaurants.
September 15, 2014
Rated 3.0 out of 5.0 by missmanaged Not the best hotel in the chain
The bed was comfortable, the pillows adequate. HOWEVER: Room 302 smelled like mildew and when I asked to be moved, the front desk attendant told me it did not stink and I could not be moved.
The shower head is improperly installed and I had to squeeze up against the wall to get under the stream as it only aimed directly down, not at an angle, and was right up against the wall. I am 5'4" and it was so high up in the air that I couldn't reach it adjust it, either.
Whenever anyone closed a door, seemingly on the entire floor, my door rattled in its jamb. It wasn't the quietest room ever. TV choices are adequate if you speak Spanish or are in to sports. otherwise your selection is slim.
September 9, 2014
Rated 5.0 out of 5.0 overnight stay
Your staff was very accommodating of our needs. We will defintely stay again.
September 9, 2014
Rated 1.0 out of 5.0 by user122 Rude staff
1 star just to make a point. Holiday inn is decent wherever I go but this location seems to never have knowledgable staff members. Always "need to ask GM" or "we will follow up" excuses but never follows up... night staff says one thing, morning staff says another. Very disappointed, need to keep coming here for work but definitely need to consider other places now. Such an inconvenience.
September 8, 2014
Rated 4.0 out of 5.0 by Funman Jack
Clean hotel and great location to most of the things you need and want. The staff was excellent. Highly recommended.
September 7, 2014
Rated 4.0 out of 5.0 by Alfred56 My stay at holiday inn
this time was more pleasant then last time i stay.
September 5, 2014