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Rated 4.4 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Best Biscuits and Gravy...EVER The hotel experience was pretty good, however I can truly say, they serve simply ThE best Biscuits and Gravy EVER for breakfast!!! November 9, 2013
Rated 5.0 out of 5.0 by Very comfortable stay in the desert! We spent the previous night near Tucson and were not ready to drive through LA on our trip home to Washington State(yet). I found this hotel (online) at a great price and we decided it would be an excellent place to spend the night and IT WAS! The location and its surroundings turned out to be just what we wanted. We had a very pleasant stay. We liked having an Applebee's restaurant just a couple minute walk away in the parking lot. Easy dining choice for us. IHG provided an excellent breakfast and that made our getaway great for the next day. November 8, 2013
Rated 4.0 out of 5.0 by Typical HIE property Was happy I was able to be accomodated with an early arrival. Room was nice, mostly confortable, but the air conditioner was too noisy to run while sleeping. Good breakfast (wheres the salsa?). Pool and tot tub are really nice, but right next to the busy hiway, so a bit noisy. Carpet in the corridors could use a good cleaning. November 6, 2013
Rated 5.0 out of 5.0 by Thank You Our Thanks to Derek, Josh and Kelly for going above and beyond in making our stay and my birthday great. November 6, 2013
Rated 4.0 out of 5.0 by Front desk staff is excellent! This particular Holiday Inn Express needs a nicer pool area which includes more comfortable loungers, as well as tables and chairs in shaded areas. Also, the front desk area is extremely plain and cold...needs more atmosphere and warmth. November 4, 2013
Rated 5.0 out of 5.0 by Great suite and love the location. The hotel is very clean and comfortable. We had a minor problem at check in but it was fixed up immediately and we were happy. There are lots of restaurants within easy walking distance so after a long day on the road that was nice. The breakfast selection is extensive with something for everyone. The breakfast area is small but there are other spots to take your breakfast to. While we were there they just opened up the meeting room just down the hall. Great stay and will definitely return here when we are in the area again. November 3, 2013
Rated 5.0 out of 5.0 by Derrick very helpful Remembered my name,very nice and friendly.....knows alot about basketball........rate Aplus November 2, 2013
Rated 5.0 out of 5.0 by Good room for a good price Large room, clean, with a refrigerator. Bathroom could use an upgrade. November 2, 2013
Rated 5.0 out of 5.0 by A great find! We have stayed at this property numerous times for business and highly recommend it. The rooms are clean, comfortable and quiet. The staff is friendly and professional. The location is ideally situated between Palm Desert and Palm Springs and walking distance to several nice restaurants, movie theater and golf/spa. October 28, 2013
Rated 5.0 out of 5.0 Surprised by quality & service for price and location My boyfriend and I were able to book this room the day before our stay. The staff was uber accomodating and we were quite surprised by the quality of facilities and location given the affordable price. Staff was really helpful when we realized that my 6 ft 7 in boyfriend may not fit comfortably on a Queen bed! We will always suggest to our families in the desert that they suggest their guests stay at Holiday Inn Express. October 25, 2013
Rated 5.0 out of 5.0 by Excellent accomadations From the front desk staff to the cleanliness of the room to the fine breakfast assortment I was very pleased with my stay at the Holiday Inn Express Rancho Mirage. Since I am currently constructing a new residence in Rancho Mirage I will have the opportunity to visit the area in the next 6 months. This hotel will certainly be my first choice and I will recommend it to anyone who needs to come to the desert on my behalf while my home is under construction. October 22, 2013
Rated 5.0 out of 5.0 by What a pleasant experience. I had not stayed at a Holiday Inn Express yet. It was a very nice experience. Derrick at the front desk was very helpful with ideas of things to do. I will return there again if ever in Palm Springs again. There breakfasts were very nicely displayed and the food was good. October 22, 2013
Rated 5.0 out of 5.0 by A great place for visiting family We reserved the room for my granddaughter and her husband. Check in was easy. The staff was friendly and efficient. The room was bigger than we expected and very clean. They said the bed was very comfortable and the room was quiet. We'll be back! October 15, 2013
Rated 5.0 out of 5.0 by Great service and comfortable room with high ceilings We got in late and the staff was waiting for us as we entered the building. We received quick service and headed for bed. The room was super clean and modern. High ceilings were a plus. The bathrooms were really clean and well appointed. Breakfast was okay. The pancake machine could make tough pancakes, but it was another choice, along with pastries, cereal, baggles, scrambled eggs, biscuits and gravy, yogurt, juice machine, coffee, etc. We were cold bottled water at the front desk, which hit the spot. Check out was easy and fast. And good chain restaurant was right next store for dinner. Would definitely stay there again going to and from Fresno to Phoenix. October 12, 2013
Rated 5.0 out of 5.0 by Excellent Stay Had a nice time staying at this hotel. The staff are all friendly and you can tell aim to please their guests. They offer complimentary water and cookies in the lobby, which I thought was nice touch. I was really impressed with their breakfast offerings. Probably one of the best offered! Many options and all delicious! The beds were comfortable and we got a great night's rest. The property is centrally located to many stores and is only about 10 minutes away from downtown palm springs. Would definitely recommend and stay here again! October 9, 2013
Rated 5.0 out of 5.0 by Wedding guest rooms We reserved rooms for our daughters wedding for out of town guest and they were so pleased with your hotel. Thank you for all the help and making it a pleasant experience for them. B. October 9, 2013
Rated 4.0 out of 5.0 by Friday Night get away Nice place, friendly staff, truly enjoy Holiday inn express October 7, 2013
Rated 5.0 out of 5.0 by great service We use this hotel when in Palm Springs and the Staff always makes us feel welcome and is helpful if we need anything. The rooms are comfortable and relaxing The location is great October 6, 2013
Rated 5.0 out of 5.0 by Great place to stay while in the dessert Super friendly staff, great location, super clan room and surroundings. Will come back when we return. October 5, 2013
Rated 5.0 out of 5.0 by amazing stay I have really great stay here,have no other comments.the suite was really large and comfortable September 27, 2013
Rated 4.0 out of 5.0 by Comfortable beds. A/C needed to be fixed, had a very loud noise periodically Overall good cant say I would stay here next time. Clean very small bathroom. I believe it said heated pool. Doesn't need to be heated. Nice property September 22, 2013
Rated 5.0 out of 5.0 by Friendly staff I keep coming back to the Rancho Mirage Holiday Inn because the service is excellent, the free breakfast hop notch, and the location is next to Applebee's and within a mile of my mother's residence. September 21, 2013
Rated 4.0 out of 5.0 by Great value for money I found this hotel to be very good value having paid in advance at a very good rate. We really enjoyed our stay in Ranch Mirage and this hotel is very close to some good eating places. If I had to say something negative it would be that the carpets looked due for cleaning but this was just a minor thing. I would stay there again if I was in the area. September 20, 2013
Rated 5.0 out of 5.0 by Great Location and Great Hotel This hotel is centrally located, modern with great attention to detail. Both the front desk staff and restaurant staff were personable and efficient. Rooms were very comfortable and well appointed. Front desk was very helpful with directions and suggestions for restaurants, etc. September 18, 2013
Rated 5.0 out of 5.0 by quick stay & hotel clerk was helpful i know it was a quick stay for us since i was there to work in the area but found the clerk very helpful & enabled us to feel relaxed when we arrived. i had two rooms. hope to be back thx. September 16, 2013
Rated 5.0 out of 5.0 by Great staff Super comfy Beds! Clean ;) So this is my second stay here at this property & this time I tried the jacuzzi suite for about $30 more it wasn't as big as I would of liked but worked great after a calm to the front desk since I couldn't get it to work but I guess it was just a reset switch under the sink. But the staff at this hotel is just great every time I go they are above & beyond helpful & friendly compared to some high end places I've stayed at in the area. The price is good & near everything shopping, Dining, entertainment are all walking distance. Csbt wait to go back soon ;) September 11, 2013
Rated 5.0 out of 5.0 by Truly a Rose In The Desert Right from the beginning of check in until our final departure, royalty could not have been treated as well. Attention to detail was evident throughout our stay. Going beyond the call of duty would make General Patton proud. Customer/Guest satisfaction was paramount with the entire staff at this lovely facility. There was not a question asked that was not answered both professionally and politely. There was not a request made that was not attended to swiftly and our satisfaction met and/or exceeded. Of all the Holiday Inns that we stayed at during our vacation, this one was by far the most friendly, sincere and memorable. The Front Desk Staff, Josh, was by far the most professional, friendly, and efficient Holiday Inn representative that I have met in our involvement with HIE. His eagerness to ensure that you were well taken care of, fully understood what was going on, and made wonderful suggestions for first time visitors to his area. He is a valuable asset to your establishment that is for sure. We will definitely be staying at this HIE each and every time we are in the area. Thank you very much for a memorable experience. Take care. September 10, 2013
Rated 1.0 out of 5.0 by Awful stench in room 205 My Wife, daughter and I were recently booked at the (Rancho Mirage Holiday Inn Express) for 2 days. We complained about a horrible stench in room 205 as soon as we checked in I ask to be moved to a different room but you were sold out for the night, the front desk came up to our room with deodorizer that did not make a difference. We were assured that we would be moved into another room the next day but the next day went by with no rooms available for us and we ended up staying in the same room for the rest of our stay. The entire experience ruined our entire vacation and we will never be going back to your hotel or recommending it to any of our friends and family. The room was not at all pleasant the smell was so bad we would gag each time we walked in. Please do your family and yourself a favor and stay somewhere. After coming back home i wrote them a letter and express my concerns and feelings and was offered 3,000 point does no justice for what my family had to go through. September 6, 2013
Rated 5.0 out of 5.0 by Nice little oasis in the desert. Nice clean rooms with great air conditioning! This location also has a small fitness center with a couple machines and a bowflex. Nice bonus! The pool is small, so on the 110 degree day we stayed it was obviously a little crowded. September 5, 2013
Rated 5.0 out of 5.0 by Great bed and outstanding service A great place to lodge. The staff are very personable and pleasant to all the guest. The complimentary breakfast has a variety of food choices and they taste good too. September 4, 2013
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