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Rated 4.4 out of 5 by 198 reviewers.
Rated 5.0 out of 5.0 by A great place for visiting family We reserved the room for my granddaughter and her husband. Check in was easy. The staff was friendly and efficient. The room was bigger than we expected and very clean. They said the bed was very comfortable and the room was quiet. We'll be back! October 15, 2013
Rated 5.0 out of 5.0 by Great service and comfortable room with high ceilings We got in late and the staff was waiting for us as we entered the building. We received quick service and headed for bed. The room was super clean and modern. High ceilings were a plus. The bathrooms were really clean and well appointed. Breakfast was okay. The pancake machine could make tough pancakes, but it was another choice, along with pastries, cereal, baggles, scrambled eggs, biscuits and gravy, yogurt, juice machine, coffee, etc. We were cold bottled water at the front desk, which hit the spot. Check out was easy and fast. And good chain restaurant was right next store for dinner. Would definitely stay there again going to and from Fresno to Phoenix. October 12, 2013
Rated 5.0 out of 5.0 by Excellent Stay Had a nice time staying at this hotel. The staff are all friendly and you can tell aim to please their guests. They offer complimentary water and cookies in the lobby, which I thought was nice touch. I was really impressed with their breakfast offerings. Probably one of the best offered! Many options and all delicious! The beds were comfortable and we got a great night's rest. The property is centrally located to many stores and is only about 10 minutes away from downtown palm springs. Would definitely recommend and stay here again! October 9, 2013
Rated 5.0 out of 5.0 by Wedding guest rooms We reserved rooms for our daughters wedding for out of town guest and they were so pleased with your hotel. Thank you for all the help and making it a pleasant experience for them. B. October 9, 2013
Rated 4.0 out of 5.0 by Friday Night get away Nice place, friendly staff, truly enjoy Holiday inn express October 7, 2013
Rated 5.0 out of 5.0 by great service We use this hotel when in Palm Springs and the Staff always makes us feel welcome and is helpful if we need anything. The rooms are comfortable and relaxing The location is great October 6, 2013
Rated 5.0 out of 5.0 by Great place to stay while in the dessert Super friendly staff, great location, super clan room and surroundings. Will come back when we return. October 5, 2013
Rated 5.0 out of 5.0 by amazing stay I have really great stay here,have no other comments.the suite was really large and comfortable September 27, 2013
Rated 4.0 out of 5.0 by Comfortable beds. A/C needed to be fixed, had a very loud noise periodically Overall good cant say I would stay here next time. Clean very small bathroom. I believe it said heated pool. Doesn't need to be heated. Nice property September 22, 2013
Rated 5.0 out of 5.0 by Friendly staff I keep coming back to the Rancho Mirage Holiday Inn because the service is excellent, the free breakfast hop notch, and the location is next to Applebee's and within a mile of my mother's residence. September 21, 2013
Rated 4.0 out of 5.0 by Great value for money I found this hotel to be very good value having paid in advance at a very good rate. We really enjoyed our stay in Ranch Mirage and this hotel is very close to some good eating places. If I had to say something negative it would be that the carpets looked due for cleaning but this was just a minor thing. I would stay there again if I was in the area. September 20, 2013
Rated 5.0 out of 5.0 by Great Location and Great Hotel This hotel is centrally located, modern with great attention to detail. Both the front desk staff and restaurant staff were personable and efficient. Rooms were very comfortable and well appointed. Front desk was very helpful with directions and suggestions for restaurants, etc. September 18, 2013
Rated 5.0 out of 5.0 by quick stay & hotel clerk was helpful i know it was a quick stay for us since i was there to work in the area but found the clerk very helpful & enabled us to feel relaxed when we arrived. i had two rooms. hope to be back thx. September 16, 2013
Rated 5.0 out of 5.0 by Great staff Super comfy Beds! Clean ;) So this is my second stay here at this property & this time I tried the jacuzzi suite for about $30 more it wasn't as big as I would of liked but worked great after a calm to the front desk since I couldn't get it to work but I guess it was just a reset switch under the sink. But the staff at this hotel is just great every time I go they are above & beyond helpful & friendly compared to some high end places I've stayed at in the area. The price is good & near everything shopping, Dining, entertainment are all walking distance. Csbt wait to go back soon ;) September 11, 2013
Rated 5.0 out of 5.0 by Truly a Rose In The Desert Right from the beginning of check in until our final departure, royalty could not have been treated as well. Attention to detail was evident throughout our stay. Going beyond the call of duty would make General Patton proud. Customer/Guest satisfaction was paramount with the entire staff at this lovely facility. There was not a question asked that was not answered both professionally and politely. There was not a request made that was not attended to swiftly and our satisfaction met and/or exceeded. Of all the Holiday Inns that we stayed at during our vacation, this one was by far the most friendly, sincere and memorable. The Front Desk Staff, Josh, was by far the most professional, friendly, and efficient Holiday Inn representative that I have met in our involvement with HIE. His eagerness to ensure that you were well taken care of, fully understood what was going on, and made wonderful suggestions for first time visitors to his area. He is a valuable asset to your establishment that is for sure. We will definitely be staying at this HIE each and every time we are in the area. Thank you very much for a memorable experience. Take care. September 10, 2013
Rated 1.0 out of 5.0 by Awful stench in room 205 My Wife, daughter and I were recently booked at the (Rancho Mirage Holiday Inn Express) for 2 days. We complained about a horrible stench in room 205 as soon as we checked in I ask to be moved to a different room but you were sold out for the night, the front desk came up to our room with deodorizer that did not make a difference. We were assured that we would be moved into another room the next day but the next day went by with no rooms available for us and we ended up staying in the same room for the rest of our stay. The entire experience ruined our entire vacation and we will never be going back to your hotel or recommending it to any of our friends and family. The room was not at all pleasant the smell was so bad we would gag each time we walked in. Please do your family and yourself a favor and stay somewhere. After coming back home i wrote them a letter and express my concerns and feelings and was offered 3,000 point does no justice for what my family had to go through. September 6, 2013
Rated 5.0 out of 5.0 by Nice little oasis in the desert. Nice clean rooms with great air conditioning! This location also has a small fitness center with a couple machines and a bowflex. Nice bonus! The pool is small, so on the 110 degree day we stayed it was obviously a little crowded. September 5, 2013
Rated 5.0 out of 5.0 by Great bed and outstanding service A great place to lodge. The staff are very personable and pleasant to all the guest. The complimentary breakfast has a variety of food choices and they taste good too. September 4, 2013
Rated 5.0 out of 5.0 by Getaway spot I LOVE THIS PLACE!!! The rooms were perfect... The staff friendly... Plenty of places to eat and shop nearby...great location. After one night I didn't want to leave; definitely a place you can getaway and just relax... September 1, 2013
Rated 5.0 out of 5.0 by beautiful hotel great service our room was excellent, the bed very comfortable really slept good and the staff was extremley friendly August 30, 2013
Rated 4.0 out of 5.0 by My Stay I thought the Hotel was clean, the bed was great and the pool was a lot of fun. We had time to relax. The breakfast was not to my liking. Not eough choise and the area was to small for all the pleople. It was a good value though. Would stay there again. August 30, 2013
Rated 3.0 out of 5.0 by Mixed experience We got a great deal at this location, so we decided to give it a try. The hotel looked very nice from the outside, the inside lobby was clean and inviting, and the front desk staff was very friendly. The pool was warm and the spa was very relaxing, but we had some issues with the room itself. The bed was very hard and not comfortable, the room and hallway had a weird smell, and the bathroom setup and shower were awkward (they gave us a handicap accessible room). They breakfast area was very small, and didn't have enough tables to accomodate everyone, and the selection of food items was somewhat limited. Overall, it was an okay experience - but we might try another place next time. August 28, 2013
Rated 4.0 out of 5.0 by Heated pool? As it was 110F during our stay, a refreshing pool would be nice, I guess it was heated, as the jacuzzi was even hotter?! Room may require new fresh color for the walls. August 27, 2013
Rated 4.0 out of 5.0 by Great Pricing, Spacious Room Minus the night manager smoking outside the front door, I had an excellent stay. Much needed break from the grind in the desert. I would recommend this hotel for anyone looking to get away, a business trip or otherwise. August 16, 2013
Rated 4.0 out of 5.0 by Nice stay... The one thing that could have been better was the carpets needed to be vacuumed and cleaned. It could have been cleaner, otherwise a nice place to stay. August 11, 2013
Rated 3.0 out of 5.0 by Wire-Fi is as slow as dial-up; pool is like bath tub The staff and service are fine; room is clean, check-in is efficient, and breakfast is typical HI fare. But the wireless is so slow that one gives up trying to do more than read email. And the swimming pool is smaller than the one in my backyard. For a city that has year-round sunshine, I would have expected a much better pool (and I have seen bigger pools in cold weather hotels). August 10, 2013
Rated 5.0 out of 5.0 by Friendly, helpful staff.and comfortable beds. Staff when checking in or out are always very friendly and helpful. Beds are comfortable and like the décor and the set up of the rooms. I always enjoy staying at this location feels new and clean. August 5, 2013
Rated 5.0 out of 5.0 by Great customer service This is by far one of the best Holiday Inn Express' that we have stayed in. From the moment that we drove up we were pleasently surprised. The property is nicely landscaped, staff very friendly and professional. The room is very spaceous probably due to the high ceilings. Now I see why this particular Holiday Inn Express has a rating of 4.4. August 2, 2013
Rated 5.0 out of 5.0 by Great Value in Rancho Mirage We have stayed here several times and always find the staff welcoming and friendly They answer questions and are helpful Parking is free which is a real perk The rooms are comfortable and clean Breakfast has great variety Location good. July 30, 2013
Rated 5.0 out of 5.0 by overall experience we had a gteat experience. everything was to our liking July 27, 2013
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