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About our Hotel

Location: Resort

  • Location: Resort
  • Closest City: PALM SPRINGS
  • Distance From Hotel: 13.0MI
  • Local time zone: GMT-07:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:6
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English
  2. Spanish

Pet Policy

Pet Policy

Our hotel will not accept pets. We will assist any guest with a Service animal. Please present your request at check in that your pet will be in the room. The front desk agent may ask for paperwork to place proper comments in your hotel folio.

What's Nearby

What's Nearby

Attraction:
Westfield Shopping Mall
Distance From Hotel:3.0MI
Attraction:
McCallum Theater
Distance From Hotel:3.0MI
Attraction:
El Paseo Shopping District
Distance From Hotel:4.0MI
Attraction:
Big League Field of Dreams
Distance From Hotel:5.0MI

Parking

Parking

  • Number of parking spaces:80
  • Car Parking Available
  • Plenty of free parking for guest and vistiors to our hotel property. We also have parking for school buses, RV and large trucks. We offer ADA parking within a very short walk to the entrance of the hotel lobby.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2010
  • Total number of rooms:80
  • Total number of suites:20
  • Total number of rooms with only one bed:42
  • Total number of rooms with only double beds:38
  • Total number of non-smoking rooms:80
  • Total number of rooms for the physically challenged:6
  • Interior corridor
  • Total number of floors:2

Relax in Rancho Mirage at this Hotel's Property

Enjoy stunning mountain vistas while being surround by lush tropical landscaping in Rancho Mirage. Our hotel's fresh decor and resort-like features make every visit memorable, and since we're just off I-10 and 15 minutes from Palm Springs International Airport (PSP), guests have no trouble arriving at this ideal escape.

While in Palm Desert, hotel patrons can stay entertained at the River, a waterfront shopping and entertainment center.
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Relax in Rancho Mirage at this Hotel's Property

Enjoy stunning mountain vistas while being surround by lush tropical landscaping in Rancho Mirage. Our hotel's fresh decor and resort-like features make every visit memorable, and since we're just off I-10 and 15 minutes from Palm Springs International Airport (PSP), guests have no trouble arriving at this ideal escape.

While in Palm Desert, hotel patrons can stay entertained at the River, a waterfront shopping and entertainment center. The entire family can enjoy riding the Palm Springs Aerial Tramway, touring the Children's Discovery Museum and splashing around at Knott's Soak City. We're also just a short drive from the McCallum Theater and downtown Palm Springs.

The hotel's facility is well suited for corporate guests, as well. Complimentary high-speed, wired and wireless Internet access lets you email the office from the comfort of the room, and a 24-hour Business Center gives you a place to finish up projects. A 550-sq-ft meeting room is also available for use should you desire to host a gathering of up to 50 guests.

The Holiday Inn Express® Hotel & Suites Rancho Mirage - Palm Springs Area provides visitors with calming amenities, such as a heated, outdoor pool and a whirlpool. Patrons can unwind on the tranquil patio by the trickling fountain or work up a sweat in the well-equipped Fitness Center. You'll experience the best service and amenities in Palm Desert at our hotel.

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Features
Our new hotel accommodations have been very successful. You now can relax in our new renovated rooms and lobby area. Guest enjoy our Hot Pancake machine or the variety of hot Breakfast foods each morning. Our location to the River is popular with guest who are able to walk across the street for dinner at Flemings, PF Chang or Cheesecake Factory to name a few of the restaurants.

Guest Reviews

Rated 4.2 out of 5 by 131 reviewers.
Rated 2.0 out of 5.0 by My Executive room wasn't. I booked what was listed as an executive room with 2 beds. When I got to the room, it had 2 double beds, and a 30" square table with 2 dining room side chairs and one electrical outlet. I called downstairs, thinking there had been a mistake. No, she said, that is an executive room. I mentioned the tiny table, no desk or work chair, and asked what made it an executive room. The answer: "it has 2 beds." Really? I'm not kidding, that was all I got. I thought oh well, it's just one night.. When I checked in, the only recognition of Platinum status was the comment " because you are Platinum, you will get 500 bonus points". That's the first time I wasn't offered the option. A small point, perhaps, but usually front desk staff are more enthusiastic and friendly when recognizing Platinum members. And the room surely wasn't an upgrade. On the 2nd floor, I could hear people get up and walk around in the room upstairs. I will say the same front desk clerk was helpful later with restaurant recommendations. But none of the staff seemed particularly happy, although all seemed efficient. For a vacation traveler, the hotel may be just fine. Especially if you get a room overlooking the pool. Business travelers, not so much. September 7, 2014
Rated 2.0 out of 5.0 by Staff is great, but the property was dirty. The staff were very professional, but not enough to make me want to stay again. There were roaches outside our room, on the balcony. The room was close to the pool where screaming kids were playing all night long. The breakfast area was always dirty and not enough seating. When we arrived there was vomit in the parking lot that never got cleaned up. There was one universal remote for the gaming system and tech support had to be called every time the kids wanted to use the Playstation. Not a good first experience. September 4, 2014
Rated 4.0 out of 5.0 by Great Staff I stayed at the Holiday Inn Express at Palm Desert and the experience was great. Stuff were very friendly. I would like to mention two name with their supervisor that made me welcomed and gave grate service and smiles  Charlene, Gaby and their supervisor Luis. Check in and out was very simple and easy. I also want to point that breakfast was good quality and verity of food. Thank all! September 3, 2014
Rated 5.0 out of 5.0 by Great Service I stayed at the Holiday Inn Express at Palm Desert and the experience was great. Stuff were very friendly. I would like to mention two name with their supervisor that made me welcomed and gave grate service and smiles  Charlene, Gaby and their supervisor Luis. Check in and out was very simple and easy. I also want to point that breakfast was good quality and verity of food. Thank all! September 3, 2014
Rated 5.0 out of 5.0 by Location and Price hard to find this is second time I stay, good location, very good hotel price, good breakfast, and love the pool and the spa. September 3, 2014
Rated 5.0 out of 5.0 by GREAT STAFF What made this stay so great was indeed the staff. It started with Gracie the next morning when we had breakfast it was the best breakfast we ever had in any Hotel and Gracie made it that much more enjoyable. Then there was my favorite customer service person of all time and over the years I have hired my share and that's Gabby, she went above and beyond she is great. Vivian was also great. Now I know why the staff was so great because they had the best Mgr. and Asst Mgr. Training and helping them along that was Luis and Lupe. Thank you all so much R Hart August 17, 2014
Rated 5.0 out of 5.0 by Gran hotel. Recomendado Hotel super cómodo. Cerca de de Palm Spring. Buena relación costo - servicio. Personal muy atento y siempre dispuesto a solucionar los inconvenientes. Desayuno muy completo. Habitaciones amplias y limpias. August 12, 2014
Rated 3.0 out of 5.0 by Not the Best The evening desk clerk was not friendly. Upon arrival a woman was being put into a squad car. There is not a drive up easy transport of luggage, we had to go around and when we did the sprinklers came on flooding the side walk we had to pass through. I had to return to the car to put the parking pass on the dash. I didn't hear her say that - it was only after getting to the room ready to rest that I saw the slip of paper that said "Parking Pass" so I had to return to the car and I was exhausted by then. To top it off the bed was old and not comfortable and the door was extremely heavy and difficult to open every time - I suppose that's good if there's a fire but not so good for me, and I'm a fairly strong woman. I will say that the morning staff was much friendlier and the breakfast was fine. August 6, 2014
Rated 2.0 out of 5.0 by fair poor customer service, dirty pool, old carpet , noisy elevator. Excellent breakfast. August 4, 2014
Rated 4.0 out of 5.0 by Nice Hotel Good place to stay. Very clean. Sink area and shower are a little tight. Could not turn AC below 70. August 3, 2014
Rated 5.0 out of 5.0 by clean and comfortable i had a very nice stay for five days.The staff were all very friendly and the room was very clean and fresh looking. on the beds were two pillow choices so that was nice to see. the free breakfast was really good with many choices including a pancake machine. July 28, 2014
Rated 4.0 out of 5.0 by Nice hotel with great value Stay at this hotel usually once a month. Comfortable rooms, adequate breakfast, friendly staff. July 25, 2014
Rated 4.0 out of 5.0 by My Palm Desert Experience Overall I say it was a good stay. As a Platinum member, I was disappointed that at this particular site, there was no "welcoming" goodie. I guess I am spoiled. I always get a "goodie bag" with a water, cookie or some kind of snack. No big deal BUT for me it makes a difference. The room was super clean, and the staff was attentive and friendly. The site has two shuttles. It was also disappointing to find out that the shuttles were to be only use to take and bring people to and from the Betty Ford Center. I needed a ride to another location only 1/2 mile away and could not accommodate me...needles to say my so call Elite status did not make a difference at all. This in particular does not make sense to me...may be someone needs to take a look at this issue. That is all... Thanks July 22, 2014
Rated 2.0 out of 5.0 by Breakfast staff was awesome/ food tasty and served well Room was large but the room smelled of cigarette and was a non smoking room. Very outdated and dingey. Was disappointed in the decor and upkeep of room overall! Enjoyed the pool. Probably would not return due to need for update and remodel needed of rooms! Thought the property in Palm Springs was fresher and more updated, although I never saw that pool!. July 17, 2014
Rated 5.0 out of 5.0 by Great spacy room, very clean. Staff friendly The location of the hotel were perfect for our use. It were clean, nice cool, and the pool were great. Staff were friendly and very accomodating to our needs. Breakfast were good and selection were good. Always coffee ready 24/7 was a great plus. July 15, 2014
Rated 5.0 out of 5.0 by Clean Hotel I would definitely stay here in the future. It was a family oriented hotel. July 15, 2014
Rated 4.0 out of 5.0 by Nice hotel This was one of many Holiday Inn Express hotels I have stayed in, and I would say this one was average for the chain. Nice, pleasant stay, nothing special. Breakfast choices however, were outstanding! Staff helpful also, if a bit unfriendly. July 8, 2014
Rated 5.0 out of 5.0 by check in experience First impression regarding check in is there is no designated area to unload/load luggage. Area in front of door is a fire lane. Ramp for luggage carts only extends to handicapped parking spots. Effectively, guests have to carry luggage from a parking spot, up a few stairs before they can use the luggage carts. When occupancy is high this can be fifty yards or more in 100 degree heat after a long trip. This hotel is a great value to pricing but above is a real inconvenience. July 8, 2014
Rated 5.0 out of 5.0 by Great hotel! We liked the pool and the staff were all friendly. The breakfast was good for continental, and the ice water in the lobby was nice considering the weather. The cookies in the evening were a great bonus! The only problem we encountered was the AC - the room got too hot, but the AC blew cold air right at the bed making it cold. It wasn't terrible, just not the best design. We would stay here again! July 7, 2014
Rated 3.0 out of 5.0 by Great staff but tired accommodation The desk staff are lovely and helpful. The rooms are old fashioned with a small wash basin situated outside the bathroom in a cramped area with little space to put toiletries. The furniture seemed somewhat 'tired' too. Our room was situated on the pool side of the hotel and we were kept awake by pool users until quite late as it is open to eleven pm. The most horrible feature was the fact that this room also overlooked an electricity sub station. Internet access was slow and I am not sure whether this was connected to this. June 29, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express ever stayed in! I have stayed here twice in 2014 and was not disappointed. The rooms are clean, well appointed, staff helpful and the breakfast is AWESOME!! Coffee is available all day and evening in the lobby. The grounds are lovely. I have not had this positive experience in the three or four other Holiday Inn Expresses that I have stayed in. June 23, 2014
Rated 3.0 out of 5.0 by Great Service but very poor internet The staff was very friendly and helpful and the pool area was nice for some relaxation. The internet service was very slow and did not allow me to be productive at the hotel. Other than that my experience was great. June 13, 2014
Rated 3.0 out of 5.0 by Cramped sink area The sink area was very, very cramped. The was not enough room to place toiletries since much of the area was taken up by some frivolous, decorative wash cloth display. Also, the desk lamp switch was inoperative, and the lamp had to be turned on by bending over and plugging the socket into the wall outlet. June 11, 2014
Rated 4.0 out of 5.0 by clean in the desert great hotel in area for price. close to everything you need . very close to mall, zoo and food June 4, 2014
Rated 5.0 out of 5.0 by Impressed I've never stayed at the Holiday Inn Express before but it was a host hotel for the bike event I was attending. I was truely impressed by the service, rooms, comfy bed and how modern the furniture was. I'm very picky when it comes to hotels and I was very impressed. The manager was very friendly as well making sure all my needs were taken care on my stay. June 3, 2014
Rated 3.0 out of 5.0 by Nice and clean hotel Clean and nice hotel, small rooms if u have more than kid May 26, 2014
Rated 5.0 out of 5.0 by Excellent property in great location The hotel is very clean, has pleasant grounds and good location near restaurants and stores. About 20 minutes from highway 10 in a very nice area. May 20, 2014
Rated 5.0 out of 5.0 Great Customer Service I am not sure of the girls name at the front desk, but, we were checked in by her, and interacted with her April 30th-May 1st and 2d. I just want to say she was so kind and helpful to us. I just want to point out that because of her customer skills and relations we will be back. We normally stay at the Desert Princess, although the view and the suites are much bigger, your customer service is far better, especially hers. For that reason alone we will always come back. I just wish I could remember her name. She should be commended. May 12, 2014
Rated 4.0 out of 5.0 by overall stay was enjoyable We thoroughly enjoyed our stay at this hotel. The staff was helpful at all times. The ambience was relaxing. May 8, 2014
Rated 5.0 out of 5.0 by Once again It is an amazing Hotel I stayed there three times, every time I realize how this hotel really is amazing, comfortable, clean, very friendly staff and well managed. Thanks for the management and staff for maintaining the standards. April 28, 2014
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Entrance to Hotel Hotel Lobby A Welcoming Front Desk representative ready to accommodate Hotel Lobby area allows you to relax by our fireplace Exterior Feature Hotel Exterior Exterior Feature Comfortable and cozy living space with a fireplace The River Local Golf Enjoy local golf courses
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