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Rated 4.5 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by manager no comment to make at this time. My stay at Charlestown have been great and I will probably continue to stay there when visiting the area. Thank you. September 12, 2014
Rated 5.0 out of 5.0 by Good Times This one of the best hotel stays that I've had in a long time. The rooms were clean, nice, and larger. The hotel was quite and family oriented perfect for children. The pool was clean and the water was always had a perfect temperature. September 8, 2014
Rated 5.0 out of 5.0 by Overall stay and breakfast bar experience. We just loved our first stay at the Holiday Inn Express in Charles Town, WV. We cannot wait until our next visit. The exceptional breakfast bar and service staff is a great asset and will require us to stay at the hotel again the next time we visit Hollywood. I am disabled and the service staff in the Great Room attending the breakfast bar inquired about my possible needs for table service during our breakfast session. I never had that happen before !!!! September 8, 2014
Rated 5.0 out of 5.0 by always a great stay at this hotel The hotel staff are very friendly. The rooms and grounds are clean. Beds are comfortable. The only negative thing I can say is I wish they would upgrade the shampoo, conditioner, lotion and tiolet paper they provide in bathroom. We stay at this hotel at least 3 times a year and have never had a bad experience. The staff that takes care of the complimentary breakfast is outstanding and always very friendly and keep the area stocked and clean. September 4, 2014
Rated 5.0 out of 5.0 by Great location - pleasurable stay Our stay was enjoyable! Hotel is clean and service is very good! I wish hotel had and indoor pool with Hot tub which would make it perfect!! Will definitely stay again!! September 4, 2014
Rated 3.0 out of 5.0 by Please fix the doors Ok place for the price. Close to casino and race tracks. Breakfast was free but not a good variety of food. September 3, 2014
Rated 5.0 out of 5.0 by Great room My wife , adult son and I , enjoyed our stay. The room was amazing and the shuttle service provided by the casino was perfect. The hotel itself was well kept and the lobby was inviting. I would recommend this hotel and will probably stay again next year. September 3, 2014
Rated 5.0 out of 5.0 by Great hotel We have been a customer of this Holiday Inn Express since its opening approximately 8 years ago. It is the only place we stay in Charles Town. We always have great service, the hotel is always clean and the breakfast options are the best of any Holiday Inn Express that we have visited. September 2, 2014
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