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Rated 4.5 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by loved the hotel We were celebrating our 21st wedding anniversary and we love to gamble so we killed two birds with one stone. Our stay at the hotel was excellent. We especially enjoyed the shuttle bus to the casino, where we spent a lot of time. The rooms wer very clean and spacioius. Hotel staff veryy courteous and helpful. Breakfast was great. I will recommend this hotel to all of my friends and we will return. February 20, 2015
Rated 5.0 out of 5.0 by Great service My husband and I like to stay here when we come to Charles Town because the staff is very friendly, and the breakfast is great. The room is always clean and comfortable. Thank you for your service. February 20, 2015
Rated 4.0 out of 5.0 by work good value overall .clean ,friendly and all amenities February 19, 2015
Rated 5.0 out of 5.0 by Fantastic Stay We had a wonderful Valentines stay at Holiday Inn Express! The room was wonderful, the staff were amazing, and the breakfast crew made our morning! Thank you so much for a lovely stay. February 18, 2015
Rated 5.0 out of 5.0 by Up to HIE standards Good location with a variety of dining options nearby. Not far from the Harpers Ferry NHP. Room was excellently maintained during my stay. All of the staff with whom I interacted were exceptionally professional and helpful. Breakfast is somewhat limited, but that's de rigueur for any hotel that doesn't have a full restaurant. February 18, 2015
Rated 3.0 out of 5.0 by No hot water I was without hot water in the morning for three days before they figured out what the problem was. I did not feel any compassion for my cold showers. The room was not cleaned very well. The bed was not as comfortable as other Holiday Inn beds. I was hoping for better. February 16, 2015
Rated 5.0 out of 5.0 by Excellent hotel stay! First time staying at Holiday Inn Express but i was more than impressed. The hotel staff was very friendly and accommodating. The rooms was spacious, clean and bed very comfortable. The free breakfast was more than we expected. I highly recomment this hotel! February 11, 2015
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