Rated 4.6 out of 5 by 467
Rated 5.0 out of 5.0 by WalkLikeaMan Great Hotel
We have stayed here several times over the past years as we travel north for the Holidays. It is always clean and comfortable. The staff are very helpful and always have a smile on their face.
Great value for the price!!
November 25, 2015
Rated 3.0 out of 5.0 by Charlie9r Disappointed
I have stayed at different Holiday Inn Express locations but was disappointed in this one. The TV channel selection was so limited that they didn't have the channel broadcasting the presidential debate. The king-size bed was way too firm to sleep comfortably. And the breakfast pancake machine produced pancakes that tasted more like rubber. I had planned to stay for six nights but checked out after two and went elsewhere. Maybe I just got the one room with a bad bed and maybe I got a bad mix of the pancake batter on that occasion but missing the presidential debate may be excusable for a roadside motel but not for a major hotel chain.
November 20, 2015
Rated 5.0 out of 5.0 by Traveling murse Decent prices and great service but left a little to be desired
Clean and friendly staff and complimentary breakfast was better than restaurant dining. Mattress left a lot to be desired and pillows were not comfortable. AC/heating had to be constantly on to keep the room comfortable which makes it hard to sleep and it smelled musty.
November 20, 2015
Rated 4.0 out of 5.0 by moy17 clean and nice
room was clean and staff was nice. Convenient location. free wi fi
November 18, 2015
Rated 5.0 out of 5.0 by Gator14 Bed Comfort
The mattress could be more comfortable. I have stayed at other properties that the mattress was very conforming to your body. The covers too could have been fuller.
November 17, 2015
Rated 5.0 out of 5.0 by kfnkrs Just what we needed
We combined business with pleasure while staying in Charles Town, WV. One of us attended a 2-day training and the other worked from the hotel room during the day - then we both enjoyed Charles Town night life in the evening. The hotel staff was flexible in allowing us a late checkout. We loved the frig in the room because American portion sizes are so huge that it's nice to be able to bring a take-out container back for later snacking. We love the hot breakfast as well. The amenities at this hotel were just what we needed.
November 16, 2015
Rated 5.0 out of 5.0 by RandyAReed Excellent hotel
Great for business travel spot. Close to everything and excellent staff.
November 15, 2015
Rated 5.0 out of 5.0 by Charlesxxxx Surprised
Much better than expected. I would stay here again. Excellent dining suggestion by staff. Go to La Mezzaluna if you like Italian.
November 8, 2015