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Rated 4.6 out of 5 by 545 reviewers.
Rated 4.0 out of 5.0 by Very convenient to Hollywood Casino I generally love staying at Holiday Inn Express, but unfortunately, this particular hotel failed to accommodate our request for a late check out, citing they've reached their limit. Most hotels have a noon checkout--11:00 is too early for the price. May 2, 2016
Rated 5.0 out of 5.0 by business stay Clean property, well staffed with polite efficient folks. Breakfast food typical of all mid-level hotels everywhere - adequate but nothing to get excited about. Front desk staff attentive and pleasant. May 2, 2016
Rated 5.0 out of 5.0 by Best Hotel in Charles Town West Virginia My husband and I always stay at this hotel. We love the cleanliness of it and the crisp and clean bed sheets and soft pillows. We can finally unload and relax because we don't get a lot of trips away from the kids and work! We stay here every time we visit Charles Town! April 26, 2016
Rated 4.0 out of 5.0 by I'd stay again I would definitely stay at the Holiday Inn Express in Charles Town WV April 25, 2016
Rated 3.0 out of 5.0 by Just OK I didn't sleep well because the HVAC unit and the other guests on my floor were quite noisy. Could've used a blanket but no extra bedding was provided. The hallway carpets need a good cleaning and airing out. The upper floors smell musty. The location of the elevator is particularly concerning. It's located down a winding hall amidst the first floor rooms, secluded and out of view and earshot of staff. April 21, 2016
Rated 2.0 out of 5.0 by Prison cell The flood lights from the parking lot are so bright, it lights up your room like a prison cell; even with the curtains shut. April 21, 2016
Rated 5.0 out of 5.0 by Great service service is always as I have become accustomed to when staying in a IHG facility. April 20, 2016
Rated 5.0 out of 5.0 by Clean hotel and great location We were visiting Charlestown racetrack and casino, this is the perfect location. Even though Hollywood is , the shuttle provided by the hotel 24/7 is very convenient. Hotel was clean and staff friendly. April 19, 2016
  • 2016-05-05 T11:47:32.230-05:00
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