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Rated 4.5 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Location!!!! What an excellent hotel and convenient location to the Charles Town Casino. I would highly recommend this hotel to anyone traveling to the area to either visit or play/dine at the Charles Town Casino. December 22, 2014
Rated 5.0 out of 5.0 by good motel Excellent location very convenient to race track and casino. Comfortable rooms. Very good staff. December 13, 2014
Rated 5.0 out of 5.0 by Great night's sleep When I've been on the road for six hours to get to a project my company is undertaking, I want to know that the bed will be invitingly comfortable, which it always is at almost all of the Holiday Inn Express hotels that I have stayed at across the last four years. That assurance means a great deal to me. December 9, 2014
Rated 4.0 out of 5.0 by very nice stay ,queit This is my favorite visting place I highly recommend this place because iyts surroinding , I live in Hampton va which is about a 4 hours 30 minute drive from me , also i love the area and casino very fun thing to do , just wish it were closer . December 4, 2014
Rated 4.0 out of 5.0 by nice room, poor tv service was a pleasant stay with the exception of the tv. others also complained about the tv service. December 3, 2014
Rated 5.0 out of 5.0 by Great place to rest your head I was in town for a conference and found this location to be very well placed and the staff were excellent. December 2, 2014
Rated 5.0 out of 5.0 by Suggestions for IHG 1.since most of your travelors are getting older, I suggest you place the higher toilets to make it easier; 2. make it easier to contact IHG by phone since many of us older people are compute illiterate. hard to connect and know your status IHG or if you are getting the points you expect,lei December 2, 2014
Rated 1.0 out of 5.0 by No television for four nights Television did not work for entire four day stay. Contacting front desk did no good, they kept telling me it was a cable outage. The television worked fine in breakfast room (clerk must of thought I was stupid). I requested the manager contact me , I am still waiting for him to call me .Due to the total lack of response to my complaint I will not be staying here in the future December 2, 2014
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