Rated 3.7 out of 5 by 206
Rated 4.0 out of 5.0 by Pat44 Overall great experience
As I'm sure you've heard before, getting into your property was a little confusing due to the road construction. However, the upgrade in the room offset this and both of us were agreeing that the detour was worth it. Your man at the desk at check-in was very helpful and his suggestion to eat at the Charter House was a great experience. We will stay at this property again.
July 30, 2015
Rated 4.0 out of 5.0 by 347Mark Great Location
Stayed July 2-5, checked in about 8pm, fresh cookies in the lobby were appreciated. Recognized as IHG Rewards Club Platinum member and without mentioning, upgraded us to a large suite with wet bar, (sink, refrigerator, and microwave), living room area, TV seating area, desk plus table and chairs, and jacuzzi tub. Very comfortable. This location is an older property, but well maintained and very clean. Breakfast was the Holiday Inn standard, which I really enjoy. I enjoyed the choice of turkey sausage and sugarfree syrup for my pancakes. Seating area was more than adequate with indoor and outdoor patio tables. The only thing I was reminded of when we stayed at a different HI Express for a couple of nights after Rapid City, is the hot breakfast items are hotter in the same plastic containers when they have the lids on (which Rapid City was without). The indoor pool seemed popular with families and kids. In our short 3 night, 2 day stay, we visited Mt. Rushmore, Deadwood City, Devils Tower, Badlands National Park, Crazy Horse Monument, and some very beautiful countryside. There is a gas station with a convenience store next to the hotel, and several fast food restaurants nearby.
July 30, 2015
Rated 2.0 out of 5.0 by Thor33 Most expensive Holiday Inn Express I've ever stayed at.
I stay in approx. 12 different HIE per year. This is by far the worst and the most expensive. Difficult to get to and staff seems to have a poor attitude, not really caring if I stayed there or not. Seemed that halls could use a good shampoo or replacement.
July 25, 2015