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Rated 4.6 out of 5 by 201 reviewers.
Rated 3.0 out of 5.0 by HOT WATER ISSUES ON THE MORNING OF DEPARTURE I DID NOT HAVE HOT WATER !!! October 27, 2014
Rated 4.0 out of 5.0 by All good except bathtub drain did not work, clogged. We like Holiday Inn Express hotels, but this one had a shower drain that did not empty. Makes me wonder how someone cleaned the bathtub??? Seems they may have just wiped it clean. By the time my wife or I finished showering the tub had 4 inches of soapy dirty water in it. When I told the desk clerk about it, she asked if I had opened the drain. I am sixty nine years old and I am smart enough to open the drain. It was clogged. I said yes it was open and she said she would tell someone. It might have been night to at least apologize for the inconvenience. She did not seem to be concerned. Makes you wonder how clean everything else was. October 25, 2014
Rated 5.0 out of 5.0 by great customer service This hotel was comfortable and clean and the breakfast had a great selection. We had a slight issue with our room and the staff was amazing at making sure we were more than satisfied with our stay. I highly recommend this property. October 23, 2014
Rated 5.0 out of 5.0 The best Holiday Inn for comfort The whole experience was wonderful and I would stay there every time I go to Raton for work. Even if it was not for work. October 21, 2014
Rated 5.0 out of 5.0 by Our Favorite! We have stayed at this Holiday Inn Express many times over the past 12 years. Each time we have been pleased with our experience and look forward to the next time. October 18, 2014
Rated 5.0 out of 5.0 by Great Hotel The hotel was awesome. The rooms were clean and spacious. The staff was courteous and helpful. I especially enjoyed the afternoon snacks that were set up for the guest. We had traveled all day and the light snacks was very refreshing. I really appreciated the chance to eat and relax without leaving the hotel. I wish all the Holiday Inn's would do afternoon snacks. Great Idea! October 15, 2014
Rated 5.0 out of 5.0 by Great hotel Our stay at the Raton Holiday Inn was awesome. The room was clean and very comfortable. All the staff was very courteous and helpful. I especially enjoyed the afternoon snacks that the hotel provided the guest. We were tired from traveling and the snacks were a nice way to relax and get rejuvenated. Great Idea!! October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. It was really nice. The staff was very friendly and helpful. October 10, 2014
Rated 5.0 out of 5.0 by Great place to stay Clean, comfortable, quite over all a nice place to spend the night. Excellent choice of menu items for breakfast, very clean space to eat. The evening snack was a welcome idea, did not have to hunt a place to have a light meal after driving all day. October 7, 2014
Rated 5.0 out of 5.0 by A Great Place To Stop!!! A beautiful property, perfectly maintained with New Mexico themed décor ... started to already enjoy it even as registering! Superb staff, very nice layout and a wonderfully comfortable night stopping point. Will try to steer my future travels nearby so I can stop in again!! Strongly recommended to travelers. October 7, 2014
Rated 5.0 out of 5.0 by Amazing staff We were tired -- heading home from a 1000 mile business trip. The staff was so friendly, the appliances quiet, the pool warm and clean. I'd like to go back and spend a week there. October 6, 2014
Rated 5.0 out of 5.0 by Great Stay Great Place to stay, the breakfast was excellent, lots of choices. The rooms were very nice. October 2, 2014
Rated 5.0 out of 5.0 by Stay at Raton, NM Our stay at the Holiday Inn in Raton, NM was excellent! I would highly recommend this facility to anyone traveling in the area. The hotel was clean September 28, 2014
Rated 5.0 out of 5.0 by Reception The reception host, Johnathan, was excellent, concerned and responsive. September 25, 2014
Rated 4.0 out of 5.0 by Beautiful Area This hotel sits at the base of the mountain range so it has a beautiful view. it is easy access to the highway, easy to find and easy to enter. September 22, 2014
Rated 5.0 out of 5.0 by Excellent Travel Hotel - Clean and Comfortable Very nice hotel for stopover during travel. Clean, modern and comfortable. Relatively easy access to Interstate. September 22, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Raton has lousy restaurants. Bring your own food if possible for dinner. September 21, 2014
Rated 5.0 out of 5.0 by Break in Travel Everything was just fine, but I wonder why this location is more pricey than others. Must be because it is Raton. I will find another location in this city or another the next time I take this route. September 19, 2014
Rated 5.0 out of 5.0 Friendly and safe enviornment comfortable all around, the night receptionist was very friendly and helpful with any questions that were asked. September 18, 2014
Rated 5.0 out of 5.0 by AWESOME service We were so surprised at the excellent service at this hotel! When we arrived here, there was food offered in the breakfast area...sandwiches, chips and dip, veggies and cheese, and cookies. The lady working the room that night was exceptionally friendly and offered to make us fresh sandwiches, and newly baked cookies. We were also given all the bottled water we needed, not ONE for the two of us like other hotels have offered. I would go there again if passing through Raton area and hope for the same hospitality. September 17, 2014
Rated 5.0 out of 5.0 by great hotel This is a great value. I had my parents and my two labs with me. The room was clean, the beds were very comfortable, and the food was good. The people were nice and efficient. The exterior was messy because it was raining and the trash cans were full. But when it is not raining this a great place for dogs because there is a huge field next to the hotel and no traffic. September 17, 2014
Rated 5.0 out of 5.0 by GREAT We enjoyed our stay at this Holiday Inn Express more than any other one we have stayed at in the past. The staff was very friendly and helpful.The evening reception was wonderful and Annie is a real treasure. She was so friendly and went out of her way to be a help. We wll definately stay here again. September 16, 2014
Rated 5.0 out of 5.0 by great location Enjoyed the stay. Close to Colorado. Too bad the Pool was not available. September 16, 2014
Rated 5.0 out of 5.0 by Great service, up to date hotel, and very clean Had a great experience at this hotel. The staff went above and beyond to make sure we were taken care of. September 16, 2014
Rated 5.0 out of 5.0 by CONVENIENT, CLEAN Staff was really customer-service oriented. Rooms and beds were excellent. Highly recommend this hotel. Clearly the best value in Raton, New Mexico. September 12, 2014
Rated 5.0 out of 5.0 by Huge Clean Suite comfortable bed, great TV options and location - close to tons of stores and restaurants September 12, 2014
Rated 5.0 out of 5.0 by Swimming pool The only negative is the swimming pool looked very cloudy and could not see the bottom of the pool. We did not use the facility due to the condition it was perceived. Otherwise, everything else was extremely good! September 10, 2014
Rated 5.0 out of 5.0 by Good Hotel Clean rooms and friendly staff. Towels were thick and soft, breakfast was good. Would definitely stay again and recommend it to others. September 10, 2014
Rated 5.0 out of 5.0 by Comfortable rooms, great service I felt like a valued guest from the start. The service i received more than exceeded my expectations. Whenever i pass through Raton, i will always stay at this Holiday Inn Express. September 8, 2014
Rated 4.0 out of 5.0 by Great customer service! I stay here quite often when in Raton. Winter is almost upon us and I think this is when the scenery is so amazing. September 2, 2014
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