Rated 4.6 out of 5 by 128
Rated 3.0 out of 5.0 by NotSatisfied14 Only ok
Our stay was only average. I was extremely disappointed that I ended up having an allergic reactions to both cigarette smoke (even though it's a non-smoking hotel supposedly) and animal hair. We had requested a "non-smoking ever" room. I thought they would have rooms where animals had never been but I guess that is not available.
Additionally, check out was very difficult due to a patron trying to secure several rooms for a different trip. They should have handled this by phone and not a check out. One elderly couple could not wait and just "left" without securing their check out. I had to wait over 15 minutes while my husband set out in the hot car waiting for me.
July 9, 2014
Rated 5.0 out of 5.0 by Diana45 Great places to stay
Was close to the NRA/Wittington Center. did some sight seeing. Just nice all around place to stay. Felt very welcome.
July 6, 2014
Rated 5.0 out of 5.0 by vicaress Raton Holiday In
Nice new property. Difficult to access off of highway. Unfortunately a group of young people participating in a soccer tournament kept us up most of the night. I don't know if the staff could have anticipated this or not. Advance purchase price made it a good value.
July 2, 2014
Rated 1.0 out of 5.0 by jacktabi Not worth the expense
This hotel is rather over-priced for the level of service and amenities provided. The main thing to be aware of is that the construction is similar to a cheap apartment. We had a family of four, with two mall children, and dogs, next to us. They were up at 4:45 making noise, playing, watching TV, and more or less behaving like a normal family. But the walls separating us were of such poor quality, they might as well have been in our room. It wasn't possible to sleep, so we were up and out of the hotel by 6:00AM. The pool is indoors and extremely small, the breakfast choices typical of American highway hotels. Overall, not worth the fairly hefty price we paid for a double room.
June 28, 2014
Rated 2.0 out of 5.0 by look before you leap just okay
more upgrades,better prices for the service provided
June 24, 2014
Rated 5.0 out of 5.0 by samy24 Niece's Wedding between Raton and Fulsom Stay
We enjoyed our stay. The breakfast was great. We were glad for comfortable beds, clean room, and the ability to check in late and get up to leave early. Nice place to stay.
June 24, 2014
Rated 4.0 out of 5.0 by Lorenzo1 Cozy Raton Hotel
Staff is always welcoming and energetic and the overall decor of the hotel lounge is fitting.
June 19, 2014
Rated 5.0 out of 5.0 by Doc Woods Spacious-clean rooms
One of the nicest Holiday Inn Express Hotels in which we have stayed.
June 18, 2014
Rated 5.0 out of 5.0 by quailguy great travel hotel
Although it was a little hard to find, it was worth the tiny bit of extra effort. Very clean and inviting rooms. Nice, hassle free breakfast. Quiet atmosphere.
June 18, 2014
Rated 5.0 out of 5.0 by Louise4 very friendly and efficient staff
The front desk gals at check in were very busy but handled everyone with courtesy and smiles. Room was very clean, Having an evening snack in the breakfast room was a nice unexpected service and meant we didn't have to search the unfamiliar area for dinner. The lady in charge of the dining room was very efficient and friendly.
June 17, 2014
Rated 5.0 out of 5.0 by Benjabc123 Great Stay
We stopped on our way to Colorado after making reservations as we drove. It was a very relaxing stay.
June 15, 2014
Rated 4.0 out of 5.0 by Lorenzo1 Homey
Staff is extremely welcoming and the fireplace is a nice touch.
June 13, 2014
Rated 4.0 out of 5.0 by exTxgal Always a friendly face to greet you
We stay at the HIE in Raton whenever we are making the two day trip from our home in the Provo, UT area down to our families in DFW, TX. Without fail we have been greeted by friendly staff who have gone out of their way to make sure our needs, and the needs of our small dog, are met. That alone has made us repeat customers. A big thanks for pet friendly rooms and dog treats for our pup. My only complaint is all the pet friendly rooms are double queen rooms, no king size beds. We have made this trip all too frequently due to recent deaths in our family...but found the familiar comforts of Raton to be a restful retreat from our travels. Thanks to the staff for all their kindnesses.
*I marked the value for the cost down because the taxes and fees were almost the cost of the room.
June 6, 2014
Rated 5.0 out of 5.0 by redwriter Good Overnighter
Nice clean hotel. Good evening snacks and very good morning breakfast. accommodating staff.
June 5, 2014
Rated 5.0 out of 5.0 by assie great place to stay
we have enjoyed the hie at raton and will always stay
there when in the area
June 5, 2014
Rated 5.0 out of 5.0 by Gcrudge Great hotel after a day of driving
Bed was very comfortable, lots of pillows both firm and soft. Very clean and nicely presented.
June 5, 2014
Rated 5.0 out of 5.0 by lew24 Great Motel in Raton
Great place to stay, probably the best. Nice interior, comfortable room, outstanding breakfast offering.
May 30, 2014
Rated 5.0 out of 5.0 by Eddie66 Complimentary upgrade
We checked early during a thunderstorm. Our room was not ready at the time, but staff gave us a complimentary upgrade to a suite that was ready. It is a beautiful facility with great staff.
May 29, 2014
Rated 5.0 out of 5.0 by Oregon5 A very nice place
The thing that sets this place apart is that they really care, you can tell. They aren't just churning through guests like most chain hotels, they are nice and responsive and follow through on service. Highly recommended if you find yourself in Raton.
May 27, 2014
Rated 5.0 out of 5.0 by ScrapbookingDame Wonderful staff
Everyone I talked to was kind, courteous and helpful. From JT, who made my reservation, Amber who checked me in and even the member of housekeeping I met in the hall greeted me with enthusiasm! Of course I can't forget sweet Annie! She takes such could care of us during our scrapbook weekends. Her laughter and great humor just adds to an already fun weekend.
I will be back next time!
May 2, 2014
Rated 4.0 out of 5.0 by Female1traveller Thankful
Had to stop because of sudden snow storm and we were thankful there were rooms available.
The room did have a musty smell, like there was a smoker in the room prior to us.
April 17, 2014
Rated 5.0 out of 5.0 by FDC112 Colorado Vacation
This is a great place to stay! It has great décor, scenery and a very hospitable staff. The rooms were great, the food was delicious and Platinum benefits were awarded. We were upgraded to a suite and had early/late arrival. Thank you for the great stay.
April 14, 2014
Rated 5.0 out of 5.0 by Stevie c Great value, nice hotel
Our room and services were wonderful at this inexpensive site!
I do wish Holiday Inn would provide some better/healthy breakfast choices, however....
April 11, 2014
Rated 4.0 out of 5.0 by Susan 2 Mixed bag
The staff is especially nice, particularly the evening reception/breakfast hostess. We would be more comfortable with a bathroom heater in cold weather, & would have liked a non-sweetened cereal option such as cornflakes, & some bananas. The evening reception is a very nice touch, & we like having oranges available at breakfast. It's awkward having to go up to the second floor to use the computer. We loved seeing antelope from our window in the morning.
April 8, 2014
Rated 5.0 out of 5.0 by Playbook Relaxed and warm
The HIE standard is a clean, comfortable room and this property was no exception. The staff upgraded us to a family suite. My husband and I brought our two college kids on a trip for Spring Break. We took the king bed. The kids took the other room with a queen and a set of bunks. We fell asleep to the sound of our kids laughing in the next room. Priceless. The pool was open 24 hours. We arrived late, but we still soaked our road-weary bones in the hot tub.
March 30, 2014
Rated 5.0 out of 5.0 by KenS46 We love this hotel!
My family and I love this hotel. The General Manager (Jerry) and his entire staff are wonderful.
March 16, 2014
Rated 5.0 out of 5.0 by cavs Great Service!
From the moment we walked in the front door of the hotel, the staff and manager really made us feel welcome and that they were glad we were there. The manager is fantastic and one of the best I had seen. There personal touch to make sure everything was going well and the attitude that they all worked together was very evident. After 13 hours on the road, it was a refreshing stay.
March 14, 2014
Rated 5.0 out of 5.0 by Glee1938 Very comfortable
We are 3 families traveling together during Spring Break to the ski slopes in CO. This is a trip we take each year and we have stayed in Raton for many years. We had 3 rooms in the newer wing. Each room had 2 queen beds and a sofa bed. That was perfect for us and everyone in each room had a bed (5 in one room, 4 in another and 2 in the 3rd room.) The rooms were very comfortable and side by side. They always do their best to make us comfortable.
March 12, 2014
Rated 5.0 out of 5.0 by emby13 Western Hospitality
We have stayed here multiple times and were never disappointed. The staff is helpful and friendly, while the rooms are spacious, yet cozy.
Hiking Sugarite Canyon is nearby with local bakery and alehouse also available.
Rooms are consistently cleaned with light bulbs changed, once brought to staff member's attention.
Thanks for another great time at this Holiday Inn Express!
February 10, 2014
Rated 5.0 out of 5.0 by seasoned traveler Great Experience
We stopped because the roads were getting bad, and what a pleasant surprise. There was a room available and after we settled in snacks were available in the dining area. The snacks made it possible for us not to have to leave for dinner. Fruit, sandwiches, chips, veggies, dip and warm cookies along with drinks. The lady in the dining room was fantastic. Warm smile, friendly and working to meet everyone's needs. Total package. Staff were great!
February 6, 2014