Rated 4.6 out of 5 by 83
Rated 5.0 out of 5.0 by ColoMike Perfect overnight stop
Flawless staff and service, this was a great overnight stop!
July 21, 2013
Rated 5.0 out of 5.0 by Robert42 Outstanding service and value
During our seven days stay, we had experienced the friendliest service. The breakfast menu, the fruits all day, and the sandwiches in the evening provide outstanding value. Cleanliness is unmatched in Raton.
July 19, 2013
Rated 4.0 out of 5.0 by HESII Everything was Great
The only thing that would make the room better would be to have a vanity area that is closed off from the sleeping area!
July 16, 2013
Rated 5.0 out of 5.0 by J1john Best hotel in Raton, NM
Excellent staff! This HI Exp sets the standard for the rest.
July 11, 2013
Rated 5.0 out of 5.0 by Desertgirl Great Hotel with Excellent Service
I did not just stay at a hotel. I stayed at a home away from home. The beautiful landscaped grounds and the extraordinary, superb customer service made this hotel stand out from the three Holiday Inns I visited while in New Mexico.
July 10, 2013
Rated 4.0 out of 5.0 by headinghome EXCELLENT ROOM, PLEASANT SERVICE
The room was superior, the staff was friendly and helpful. My only complaint is the breakfast food: it was stale, poor quality, poor selection; far below the Holiday Inn Express standard.
July 9, 2013
Rated 3.0 out of 5.0 by Nana621 watch the bottom line
When my wife booked this room for me, she said it was kind of high, but I needed Raton to be my stopping point and I like the Holiday Inn Express chain. When I got home and looked at the charges, we realized that not only was the price way higher than other hotels like this, they had actually charged me $20.00 more than she was quoted over the phone when making the reservation. I ended up paying over $150 for a room in rural New Mexico. Watch out!
June 19, 2013
Rated 5.0 out of 5.0 by Plainviewvisitor travelingthru
What a great hotel!!!! The front desk crew was so welcoming and accommodating at check in! Love that snacks (sandwiches, fruit, cookies) are available since it is not close to town. The room was spacious and bed comfortable. Love the patio and the beautiful flowers. It's great that the pool is open and available all night! Overall this was a VERY pleasant place to stay and I would love to be coming through New Mexico again sometime soon!
June 15, 2013
Rated 5.0 out of 5.0 by Travelingtexan2013 Weary traveler
We were so ready to be off the road from driving.. Came just before evening snacks were set out. We went to our room and it was great! So nice and clean. Then went downstairs and it wasn't just drink and cookies but sandwiches,chips,dips,cheeses and sweets.. It hit the spot! We enjoyed our stay with y'all! Beds were very comfortable and bathroom super clean!
June 14, 2013
Rated 5.0 out of 5.0 by KAH64 Great place!
We have stayed at this Holiday Inn Express many times over the past 10 years and never been disappointed. The staff is friendly and goes the extra mile to help guests enjoy their stay. Thank you!
June 11, 2013
Rated 5.0 out of 5.0 by Herb75 Quite and Comfortable
We always stay at this property whenever we travel from Denver to Texas or California, probably about 4 visits a year. With only one hot water exception, we think this location is the best. The staff are great and we able to relax without interruption from neighbors..
June 2, 2013
Rated 4.0 out of 5.0 by Manny13 Getaway
Have enjoyed staying clean comfortable rooms. No problems
May 30, 2013
Rated 5.0 out of 5.0 by Flower1 The beds were extremely comfortable. LOVED all the extra pillows and the staff were very friendly!
My daughter said it was the best hotel she had ever stayed at. Very comforting and quiet. Enjoyed our stay.
May 28, 2013
Rated 5.0 out of 5.0 by TracyO Great service
I always stop and stay at this hotel. The staff are so friendly and the beds are very comfortable. They have a beautiful patio off the breakfast room.
April 23, 2013
Rated 5.0 out of 5.0 by Bear53 Great hotel and staff
Easily the nicest Holiday Inn express that I have stayed at.
Maybe it was the the curb appeal, or the 7 deer I saw as I drove in, or the southwestern lobby decor. But to top it off with the great staff and excellent room.
Travel Tip: don't stay north in Trinidad or south in Las Vegas. Trust me The Holiday Inn in Raton will exceed your expectations .
April 18, 2013
Rated 5.0 out of 5.0 by DrBob63 Fully Accessible
After 3 days on the road and only 2.5 hours from home, your hotel was a 'port' in the storm' #snow storm that is#. My husband has no use of his legs and uses a power wheelchair. We travel with a hoyer lift and a shower chair. We, therefore, need a bed which is open underneath for the legs of the hoyer to go under the bed as we lower him into bed at night and in order for him to bathe, we must have a roll in shower. I always make, and try to block, an accessible room which meets our needs well in advance of our travel dates. This time, however, stormy weather caused us to 'play it by ear' on our trip home from the east coast.
What a relief and surprise to find your hotel in Raton which had an available room with ALL the amenities we require and on the first floor too. #I worry about rooms on upper floors in case of fire. I would much rather we evacuate on our own without having to wait to use the elevator until firemen arrive to take us down#.
I have come to expect the very highest standards in comfort and cleanliness from Holiday Inn Express, but to have all our special needs met as well was such a blessing to 3 weary travelers.
Also, my compliments to your decorator! The lobby and all the rooms were beautiful and unique.
March 30, 2013
Rated 5.0 out of 5.0 by tuesday96 Stop Along The Way!!
We used this hotel every spring break as we head to Crested Butte, CO from Tulsa, OK. Every staff member has been very nice and professional. We love the breakfast buffett and also love the snack buffett at dinner time. Rooms are very clean and smell sanitized!! Thank you for all you do to make our stay comfortable!!
March 27, 2013
Rated 5.0 out of 5.0 by Barbara1951 Excellent Staff
The staff at this HIE was so good to us! The only downside to this visit was that Raton is not much of a town, but we ate at KBob's, where we had an excellent meal and were treated very well.
March 21, 2013
Rated 5.0 out of 5.0 by Suburbanite Friendly staff
Our family discovered Holiday Inn at Raton by accident when we got stuck in a blizzard passing by town. We loved our experience here, we made the point to come back and stay on our way back home again. Ms. Annie in breakfast/snack room made us feel very welcome in a new place.
March 21, 2013
Rated 5.0 out of 5.0 by Brem09 Great Hotel!
We were on our way to Vail and were caught in a snow storm that closed the interstate. All local hotels were booked but we were eventually contacted back that they had a cancellation! Everyone at this hotel was very, very friendly and helpful. There were many other families in the same situation and with a packed breakfast room, the staff was so good at restocking the breakfast items with a smile & a kind word. We left with a good night sleep and a full belly. Thank you!!!
March 18, 2013
Rated 5.0 out of 5.0 by Skbook Comfortable beds, good breakfast service.
Despite the fact the the hotel was totally booked (due to a snowstorm), the servers did a great job trying to keep up with all the customers at breakfast. Room was clean. Unusual, but there was no recognition (or treat given) for my priority club status.
March 17, 2013
Rated 5.0 out of 5.0 by Mistreatedmember Snow storm
We encountered a surprise show/wind storm on our way into
Raton. Many cars and trucks ended up alongside the road in snow drifts. Fortunately we had a reservation at this Holiday Inn
Express, and it was such a relief to be there after the stressful drive into Raton. Our room was perfect - so comfortable! The staff was very nice and accomodating. We have stayed here many times on our way to ski in Colorado, and we will continue to do so in the future.
March 16, 2013
Rated 5.0 out of 5.0 by May25 Beautiful decor, helpful staff, great service
It was such a wonderful surprise to find such a great hotel after a 10 hr. trip with our family.
March 16, 2013
Rated 5.0 out of 5.0 by drew58 Great place to stay despite few choices
One of the best HIE's Ive seen! Thanks Roy, Doc C and the staff! I stay here at least a couple of times a year and it is always great. I work for government and have always been accommodated with government rate and priority club upgrades when possible. Thank You all again!
March 16, 2013
Rated 3.0 out of 5.0 by Herb75 Not in Hot Water
We arrived on a Friday afternoon in a snow storm, and was lucky to get the very last and very expensive room. Our stay was nice until it came time shower in the morning. Alas, no hot water. We tried to get hot water for 1 and half hours. Now, I know that a full hotel can put quite a strain on the hot water system, but for the amount of money I had to pay for this room, I certainly expected to take a hot water shower.
We have stayed at this property several times in the past and have received nothing but the best of care. This was a disappointment.
March 15, 2013
Rated 1.0 out of 5.0 by jerolynn Did not meet expectations... very disappointed
we stayed in the motel in March 2013 on a Friday evening after driving for 11 hours. My husband and I were looking forward to a couple of drinks, and a relaxing swim and hot tub before supper and bed.
The pool had a cloudy look in the water so we didn't go into it. On to the hot tub...... the jets didn't hardly move the water at all. We were very disappointed because every Holiday Inn Express has always exceeded our expectations. This next stop after 11 hours was at another competitors motel and was AWESOME!! I am a priority member of Holiday Inn and hope they can make some reimbursement.
March 7, 2013
Rated 5.0 out of 5.0 by Mernie Comfortable room and wonderful extras
After a long day of travel, it was great to find this excellent place to rest and relax. The staff couldn't have been more accommodating to our needs! When we arrived we smelled cookies baking, and it turned out that there were free snacks and beverages at around 5:00 p.m. in the breakfast room. The hostess was eager to get us anything that she had available. The rooms were clean and comfortable with HD flat screen tv's. A newspaper was at our doorstep in the morning! How nice to find this place in the small town of Raton. We will definitely stay there again on our way or coming home from Arizona.
March 4, 2013
Rated 5.0 out of 5.0 by Rossco Good place to stay
We travel through to Phoenix every year fromj Canada ,We always try to make it ti Raton as it is a great place to stay,Staff are extremely helpful and caring,
February 28, 2013
Rated 5.0 out of 5.0 by MikeC1966 Very nice property with clean rooms
Very nice property with an extremely courteous and helpful staff.
February 22, 2013
Rated 4.0 out of 5.0 great check in
We missed the happy hour but were greeted by the night clerk with a smile and cookies - and offer of a sandwich or beverage - very thoughtful and appreciated.
February 21, 2013