Rated 4.4 out of 5 by 126
Rated 5.0 out of 5.0 by smoothpimp29 Excellent Service
Stay here frequently for business and I always get great service from the staff.
March 4, 2015
Rated 5.0 out of 5.0 by BusinessTraveler24/7 Excellent Business Travel Hotel
Stayed one night for business. Remember to turn in to the airport in order to access the hotel.
Manager's Reception/Breakfast were both excellent. Staff member was courteous and helpful. During the manager's reception, staff member was able to provide excellent dinner recommendations.
Hotel was SO CLEAN. Let me say that again. SO CLEAN! Amazingly CLEAN! Loved it.
March 2, 2015
Rated 5.0 out of 5.0 by OrchidLuvr Very clean, comfortable rooms; service excellent
Our room was very clean and neat; bed was very comfortable. Hotel staff very helpful; having the complimentary breakfast was a big plus! Lots of food choices; fantastic!
February 26, 2015
Rated 2.0 out of 5.0 by Paul2065 Disappointed
I had stayed at this property 16 months or so ago and the stay was so much better. This time, on multiple occasions the front desk was not manned because the clerk was over on the business center computer. The vending machine on the third floor would not take more than a dollar, and the one on the first floor was out of water. We were able to get a warm bottle of water from the front desk. On Sunday the pancake maker was not working. Bananas were not avalable on either Saturday or Sunday - the irony being the big poster in the kitchen touting "Bananas are a pancake topping".
This is the second time I have submitted this review. I have also tried to comment on an existing review, and have emailed the contact us address on the hotel's web site. I don't expect this review will make it past the censors either.
February 16, 2015
Rated 1.0 out of 5.0 by sheshanti Internet Issues a No-no for business
I had no choice but to stay at a Holiday Inn for business and once again I was disappointed. I travel frequently for business and need access to the internet, however, it did not work. I have stayed at previous Holiday Inns and had the same problem so I try to avoid them.
For this particular stay, the internet did not work and the front desk instructed me (abruptly and somewhat rudely) to call an 800 number to fix the problem. The person on the phone told me I would have to wait because they had to reset the server. That took over an hour. If this had been the only incident, I would not be writing this review. I understand technology isn't always reliable but I've spent at least 150 nights in hotels during the past year and Holiday Inn has been the only one with technology issues.
Generally speaking, Holiday Inn Hotels are clean and provide you with the bare minimum of what's necessary for a hotel. But it seems this is not the hotel chain to stick with if you have work to do. I hope they can get it together.
February 16, 2015
Rated 5.0 out of 5.0 by FirstnotLast Close to the Hospital, very convenient
I typically stay at this particular hotel, but there was one occasion when I didn't and I totally regretted it. I will always stay at this property for business purposes. It is very convenient to St. Joseph Regional Hospital Network.
February 10, 2015
Rated 5.0 out of 5.0 by JMX2 Holiday Inn Express Reading
Great hotel, excellent staff. If you are staying in the Reading Airport area this is the hotel to book. Although I hesitate recommending it so strongly because it will become more difficult to book my room, it is definitely where I stay every week when I visit this area. I would not stay anywhere else!
January 26, 2015
Rated 5.0 out of 5.0 by PK57 Great staff
The Staff at this hotel are good at making all customers feel welcome. They are pleasant to work with.
January 19, 2015