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Rated 4.4 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by Clean and comfortable The hotel was clean and the room was roomy and comfortable. It would have been better had our request for a quiet room away from the elvator been honored. Instead we were put in a room next to the elevator and guests congregated there late at night disrupting our attempt to sleep at several points during the 2 night stay. It also was expensive for the area. Comparably rated hotels were cheaper. When making the reservation the agent tried to put us in the most expensive room, and relented only after I refused to pay that amount. There needs to be more integrity and attention to requests in the reservation process. June 26, 2014
Rated 5.0 out of 5.0 by top rated Everything was the best, highly recommend. Will stay here again. June 24, 2014
Rated 3.0 out of 5.0 by not so hot Breakfast service and variety and accomodations not on par with other IHC like facilities. June 19, 2014
Rated 5.0 out of 5.0 by Clean, well lit place The room was nice, a little expensive for the area. I would have liked a better selection of fruit for breakfast. June 13, 2014
Rated 5.0 out of 5.0 by Excellent location Attended the WWII Weekend at Reading Airport, this hotel is very convenient to the venue and reasonably priced and a true value. June 12, 2014
Rated 5.0 out of 5.0 by very nice hotel great service I have stayed at this hotel 3 times in the passed 2 years and enjoyed myself everytime. June 11, 2014
Rated 4.0 out of 5.0 by Air Show weekend Trudi at the front desk was amazing!!! She set a high standard for customer care! The woman in the morning (June 6th) not so outstanding… almost rude, cut me off twice as I was asking a question… But Trudi saved the day ( I hope I am spelling her name right) she worked afternoon 6th and again on the 7th of June June 11, 2014
Rated 4.0 out of 5.0 by Great Staff, really "mini" suite Stayed one night for my daughter's graduation from Albright College. Greated warmly by desk staff and room was ready for check in. We had a problem with a clogged toilet as we were checking in. Maintenance was there within minutes to take care of it and there were no further issues. Room heating/cooling system worked great. We chose a mini-suite because my mother-in-law was with us. Either they need to change the picture or put a disclaimer on the reservation site. This room is no mini-suite, it's no bigger than the average room. It just replaces one bed with a pull-out couch. For 3 adults, once the bed was pulled out, it was really cramped. Also, most places have the pull out already made up but we needed to make our own bed. For one night it was okay, but I wouldn't recommend it for longer. May 28, 2014
Rated 5.0 out of 5.0 by Always a pleasure going back to this property Hi Know the people and they call me by my name. Makes you feel home. Later, Tom May 20, 2014
Rated 5.0 out of 5.0 by Work Reading Keep up the good work! When I am back in the area I will make sure I stay at this property. May 12, 2014
Rated 5.0 out of 5.0 by Excellent Stay! Excellent stay! Staff was friendly, rooms were nice & clean. A great area to work in my room, which is important to me. May 2, 2014
Rated 4.0 out of 5.0 by Great service and employees; bed uncomfortable Mattress and linens very old - bed uncomfortable. Staff was very helpful and pleasant. Breakfast was good with a varied menu. The room was very clean. April 23, 2014
Rated 3.0 out of 5.0 by Comfortable accomodations but lacking ambiance. Comfortable but not worth the cost. High cost for average accomodations. April 2, 2014
Rated 5.0 out of 5.0 by Warm and friendly; committed to customer satisfaction Accommodations were lovely. Breakfast was very good. But more importantly was the warm reception received as soon as we entered. February 28, 2014
Rated 4.0 out of 5.0 by pleasant environment Its a good hotel. the environment is pleasant, the rooms are warm, plenty of hot water, and quiet. The only negative - the mattresses are not that great. There not bad... but I think they are getting close to end of life. I have slept on better in other Holiday inn Express. February 12, 2014
Rated 5.0 out of 5.0 by great room was visiting relatives in reading and they found this one for us. Was very nice, quiet. Atmosphere was good and the hotel people were very helpful if we had any questions. Had a lot of snow the weekend we were there and they kept the parking lot plowed. Would stay there again if needed to . If we had to change anything it would be the bed pillows. Felt they were too small, but other than that everything was great. December 22, 2013
Rated 5.0 out of 5.0 by Thank you! Thank you for a very pleasant and comfortable stay! I like your facility very much! I recommend it to anyone! December 16, 2013
Rated 5.0 out of 5.0 by Good customer service This hotel has great staff and have always had a good night sleep. December 2, 2013
Rated 4.0 out of 5.0 by Great my husband and I stayed in a king bed Jacuzzi suite. the room was very nice, big and cozy. the bed was not the comfiest but was better than most hotel beds. the Jacuzzi was very clean and enjoyable. Booking with the early saver made the room very affordable. November 21, 2013
Rated 5.0 out of 5.0 by gguyjersey had to attend a conference in the area. great stay, great staff October 31, 2013
Rated 5.0 out of 5.0 by Very Nice Place The room was very clean, and the staff was friendly and helpful. October 22, 2013
Rated 5.0 out of 5.0 by Very comfortable bed and nice breakfast Very clean, nice employees good breakfast 3rd hotel we have been to in the area and this is now our favorite. Nice selection of restaurants within short drive. October 8, 2013
Rated 5.0 out of 5.0 by This is a great place to stay, very nice This is a wonderful surprise. I have stayed here before but not fully appreciated the hotel, until staying at others. The entrance by car is somewhat confusing the first time or 2. The hotel is clean up to date. The staff is very friendly, and uses your name. the only down side was the breakfast choices were lacking. There was only some eggs and sausage patties that looked cold. The breakfast will not stop me from staying at this hotel in the future. I stay for the room not breakfast. October 5, 2013
Rated 5.0 out of 5.0 by Quiet clean And affordable We were amazed at how quiet hotel was being so close to the airport Rooms clean beds comfortable breakfast full of choices. Staff very accommodating Will stay here again !! October 1, 2013
Rated 4.0 out of 5.0 by Good place for leisure or business travel Friendly and welcoming staff; comfortable room; decent breakfast. A bit of carpet smell in the corridors but the environment is generally clean. Overall, good value! September 23, 2013
Rated 4.0 out of 5.0 by Nice stay We had a nice stay at the property. It is a scenic near the airport and the staff goes out of their way to help guests. Everything was clean and working well. September 2, 2013
Rated 5.0 out of 5.0 by Excellent Room and Excellent Service Always get excellent service when I stay here. Hotel staff is always professional and friendly. Will definatly stay here again. August 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Best room I ever had.Save it for m the next ime I coe down August 13, 2013
Rated 5.0 out of 5.0 by Great service and great people This is the best place in the Reading, PA area. The people are welcoming and there is Managers' night Monday, Tueesday and Wednesday, with the manager in attendance August 6, 2013
Rated 5.0 out of 5.0 by Clean rooms with excellent service During our stay we occupied two rooms with king beds and found our rooms to always be thoroughly cleaned and comfy! My family and I, made good use of the breakfast bar and free cookies, especially the grandkids! We highly recommend this property to anyone looking for a comfortable and happy stay! I've stayed here on four separate visits and it always shines. August 1, 2013
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