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Rated 4.4 out of 5 by 107 reviewers.
Rated 5.0 out of 5.0 by great hotel. will be back next year Only thing we found that was a little out of place. the shower curtain rod was hanging down. It needed tacked back up and repaired. We let the hotel staff and front desk know about it. October 9, 2014
Rated 4.0 out of 5.0 by Comfort and Convenience I usually stay at this hotel when I am in Reading on business. The beds are comfortable, and I love the mini-kitchen that includes a microwave, mini-fridge, coffee maker and sink. The rooms are spacious and the desk is comfortable for computer work. The heating and air conditioning work well, and the rooms are always clean. The staff are always friendly and helpful. There are a few negatives, though. Noise carries from the hallway into the room quite easily, so bring ear plugs if you are a light sleeper. The pillows tend to be old and lumpy, and they definitely need to replace the very thin, worn towels. Also, some of the power outlets are quite old and plugs sometimes fall right out - very annoying. Overall, this hotel is a good value and a good location right off route 222, close to shopping and restaurants. October 9, 2014
Rated 4.0 out of 5.0 by Great stay!!! The overall stay was good and I would stay again because of the cleanliness of the hotel. The bed and sofa bed were a little uncomfortable. October 9, 2014
Rated 4.0 out of 5.0 Comfortable beds, great service, good breakfast I had a nice relaxing evening at this hotel and they had a really nice spacious Jacuzzi in our room. The breakfast they provided had a variety of options and it was pretty good. October 8, 2014
Rated 5.0 out of 5.0 by Reading Holiday Inn Express One wake-up call was 30 min late (I stayed 2 nights), the cinnamon rolls were a little dry. Otherwise everything was great! October 7, 2014
Rated 2.0 out of 5.0 by Sympathetic and Helpful Staff I had very specific needs when I made my travel arrangements. After confirming them with the hotel, making the arrangements through reservations and then reconfirming the needs twice with the hotel, when I arrived I could not be provided with adjoining rooms with one being a handicapped bathroom. I was left with adjacent rooms with no handicapped bathrooms, despite one member of our party being 93 and dependent on a walker. This was a big complication due to the fact that I had no access to the room without going into the hall and could not leave a door open to hear and move between the rooms. Also, I was very concerned about safety in the bathroom. The staff acknowledged the problem and attempted to make the best they could of a terrible situation and even we even received apologies from a number of staff members who wanted to make sure everything was all right. Unfortunately, I was unable to relax the entire time I was on property and would have to seriously reconsider the next time I am in the area. October 4, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff This was a quick business trip. The staff was quick and friendly. Room was cool and clean. October 2, 2014
Rated 3.0 out of 5.0 by Surprise Jump In Rate Hotel was average. When I booked the 2 days it wasn't evident there was a rate increase of almost 50 per cent for the second night. I was informed at check-in of the increase. The increase made the rate about $60 more than their competitor for the same night. September 30, 2014
Rated 3.0 out of 5.0 by Decent hotel for the area This is probably the best option for a hotel in the area. The staff are wonderful, the room was reasonable and I got a lot of rest and had everything I needed. I didn't like the remote location, off a highway next to a small airport. Also, the gym lacks equipment and isn't very clean. If you want to work out you don't have much to work out with. September 26, 2014
Rated 5.0 out of 5.0 by great breakfast Great Breakfast offering in the morning. Enjoyed stay very much. September 25, 2014
Rated 5.0 out of 5.0 by Great place to stay Our room was clean and comfortable and the staff was attentive and helpful. Highly recommend this hotel if you are in the Reading area. September 25, 2014
Rated 5.0 out of 5.0 by The Rooms are very Comfortable Nice Fluffy Pillows and Comfortable Bed no signs of Bed Bugs anywhere, Very clean Operation with Friendly Staff, Breakfast needs to serve more Bacon and some Waffles sometime. September 23, 2014
Rated 5.0 out of 5.0 by Nice Hotel Cindy, the manager, was very nice and acommodating. I will be back again. September 18, 2014
Rated 5.0 out of 5.0 by great staff this is a nice comfortable hotel . the staff make it a great place to stay September 16, 2014
Rated 5.0 out of 5.0 by In town for a night This is a great place to stay if you are doing rings in Reading. September 15, 2014
Rated 5.0 out of 5.0 by Reading Holiday Inn Express Great Hotel, Terrific Staff. The best place to stay, in the area. September 15, 2014
Rated 5.0 out of 5.0 by 2 weeks Good rate, with clean, quiet, spacious rooms. Breakfast was very good and the staff was excellent with attentiveness and a focus on the guest. Water pressure was good for showers with plenty of hot water. Parking was convenient. We liked the free use of laundry machines (2 week stay). The bed was softer than I am used to - I like a much harder bed. Plates and utensils in the extended stay room were foam and plastic and we had to ask for restock during 2 week stay - overall, we will gladly stay at this hotel in the future. September 13, 2014
Rated 5.0 out of 5.0 by Great night's sleep I think this says it all--we are coming to Reading again this weekend. We had a reservation at another hotel but after staying at the Holiday Inn Express we cancelled the other hotel and are staying at the HIE again!!! September 10, 2014
Rated 5.0 out of 5.0 by Staff Needed some supplies called to the front desk and Tracey came right up with what I needed. She is always there when needed and has a terrific attitude! September 1, 2014
Rated 5.0 out of 5.0 by Great Location Staff was wonderful. Room was clean and temperature comfortable. August 31, 2014
Rated 5.0 out of 5.0 by very comfortable and service I stayed at the holiday inn express in reading, pa a couple weeks ago, the staff was extremely friendly and curtious. I needed a cork screw to open a bottle of wine I had purchased there and the desk provided one for me. August 28, 2014
Rated 5.0 out of 5.0 by Great Hotel and Staff Love staying at this hotel. Everyone is always so nice and ready to help whenever needed. Looking forward to my next visit. August 28, 2014
Rated 5.0 out of 5.0 by Clean rooms, great breakfast, quick check-in Great Hotel, easily accessible to major routes. Rooms clean with good furnishings, quiet, very courteous staff, great value with big breakfast!!! August 27, 2014
Rated 5.0 out of 5.0 by Easy stay Just nice. Easy to get to and very friendly staff. August 23, 2014
Rated 4.0 out of 5.0 by Nice, but needs updating The property is next to the Reading Airport, but the planes don't run in the evenings so it wasn't an issue. They had wallpaper in the bathroom with was poorly put up and old looking. They should consider painting it instead. The carpets had stains on them which is disgusting. The sofa was hard as a rock which wasn't comfortable to sit on. When we pulled the sofa bed out it was just a thin mattress which was uncomfortable to sleep on. The bathroom was clean and they provided shampoo, soap and conditioner. There was a microwave, frig, sink and coffeemaker outside the bathroom. The bathroom also had a sink. The lighting was sufficient throughout the room. The room was a pretty good size and we also had a King size bed. I just wish they had a blackout shade instead of curtains to keep the morning sunlight out. Breakfast was good, but the pancake were bland. They had eggs, muffins, yogurt, juices, milk, hot and cold cereal, and various breads and biscuits. August 21, 2014
Rated 5.0 out of 5.0 by Staff I had I slight problem connecting to the wireless network so I brought my laptop up to the front desk. The nice girl said "type this, type that". Problem solved in about 60 seconds. Staff is great. August 19, 2014
Rated 4.0 out of 5.0 by Team Meeting Brought my entire team of 12 folks to Reading for a 2 day meeting. It was convenient to the office and to local restaurants. Enjoyed the stay but wish that the managers reception was daily and not limited to 3 days and only 2 drinks. At Homewood Suites you can have as many drinks as you wish and do not see folks abusing it. August 17, 2014
Rated 2.0 out of 5.0 by dated Decor in room was more dated than in other HIXs, but in decent condition. Lobby was updated and there were unexpected snacks at a manager's reception in the evening. Was given a handicapped accessible room on first floor - bathroom was dark and had some strange peeling stain inside the toilet bowl, ick. Mostly annoyed by an error on my bill that cannot be corrected by regular staff - need to hassle with calling manager on Monday morning (the busiest hours of my week already) to fix. Usually am thrilled with HIXs, but definitely would not stay here again. August 16, 2014
Rated 2.0 out of 5.0 by Horrible Matress and Breakfast I stay at exclusively at Holiday Inn Express and was very disappointed in this property. August 14, 2014
Rated 5.0 out of 5.0 by Spacious, comfortable rooms and great service This hotel exceeded our expectations. The rooms were spacious, the bed very comfortable and the staff very friendly. August 14, 2014
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