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Rated 4.4 out of 5 by 83 reviewers.
Rated 4.0 out of 5.0 by Nice, but needs updating The property is next to the Reading Airport, but the planes don't run in the evenings so it wasn't an issue. They had wallpaper in the bathroom with was poorly put up and old looking. They should consider painting it instead. The carpets had stains on them which is disgusting. The sofa was hard as a rock which wasn't comfortable to sit on. When we pulled the sofa bed out it was just a thin mattress which was uncomfortable to sleep on. The bathroom was clean and they provided shampoo, soap and conditioner. There was a microwave, frig, sink and coffeemaker outside the bathroom. The bathroom also had a sink. The lighting was sufficient throughout the room. The room was a pretty good size and we also had a King size bed. I just wish they had a blackout shade instead of curtains to keep the morning sunlight out. Breakfast was good, but the pancake were bland. They had eggs, muffins, yogurt, juices, milk, hot and cold cereal, and various breads and biscuits. August 21, 2014
Rated 5.0 out of 5.0 by Staff I had I slight problem connecting to the wireless network so I brought my laptop up to the front desk. The nice girl said "type this, type that". Problem solved in about 60 seconds. Staff is great. August 19, 2014
Rated 4.0 out of 5.0 by Team Meeting Brought my entire team of 12 folks to Reading for a 2 day meeting. It was convenient to the office and to local restaurants. Enjoyed the stay but wish that the managers reception was daily and not limited to 3 days and only 2 drinks. At Homewood Suites you can have as many drinks as you wish and do not see folks abusing it. August 17, 2014
Rated 2.0 out of 5.0 by dated Decor in room was more dated than in other HIXs, but in decent condition. Lobby was updated and there were unexpected snacks at a manager's reception in the evening. Was given a handicapped accessible room on first floor - bathroom was dark and had some strange peeling stain inside the toilet bowl, ick. Mostly annoyed by an error on my bill that cannot be corrected by regular staff - need to hassle with calling manager on Monday morning (the busiest hours of my week already) to fix. Usually am thrilled with HIXs, but definitely would not stay here again. August 16, 2014
Rated 2.0 out of 5.0 by Horrible Matress and Breakfast I stay at exclusively at Holiday Inn Express and was very disappointed in this property. August 14, 2014
Rated 5.0 out of 5.0 by Spacious, comfortable rooms and great service This hotel exceeded our expectations. The rooms were spacious, the bed very comfortable and the staff very friendly. August 14, 2014
Rated 5.0 out of 5.0 by Staff The staff at this hotel are outstanding. They make us feel very welcome and comfortable each and every week. Cindy at the front desk always gives us a warm greeting and Terry makes sure we are enjoying our stay. I have stayed at many hotels during my work career this is one of the best! August 3, 2014
Rated 5.0 out of 5.0 by Great Wish all hotels were like this one great place to stay July 27, 2014
Rated 5.0 out of 5.0 by Passing through Reading We found Holiday Inn Express as we were traveling to Cape Cod. Reading was a good midway point for travel. It was a delight to stay there for the night. The Helpful check-in staff found us a unique place for dinner- A castle! What we thought was going to be a stop over for the evening became another great memory. July 27, 2014
Rated 5.0 out of 5.0 by Great Hotel Stay here every week, hotel staff and accommodations are always excellent. Fitness room could be made a bit larger if possible. July 26, 2014
Rated 5.0 out of 5.0 by Great Service and Clean Room Greeted by guest services mgr and along with her extremely pleasant attitude she was like a Reading PA tour guide. She made great recommendations about food and entertainment for everyone in front of me at check in, including myself. The room was clean and comfortable. Greeted nicely by all staff and would definitely stay here again. July 26, 2014
Rated 5.0 out of 5.0 by Great Job by Staff The staff made the stay great. Breakfast was very good every day. The staff even told me about a nice safe park for a walk when I got out of my meeting early. July 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Very Clean and comfortable. Excellent staff! I accidentally left my pajamas in the room and the staff sent them to me the next day. July 22, 2014
Rated 2.0 out of 5.0 by Lack of interest in customers Seemed like the regulars were treated better than the people who were there for business in the area. No water the first morning I was there. Nothing like getting up at 5:30 a.m. and having no water when your meeting is at 7:00 a.m. July 21, 2014
Rated 1.0 out of 5.0 by Stay away Over priced for nothing. Dont understand why price for room is so high. Staff not allowed to Email but can only fax? July 20, 2014
Rated 5.0 out of 5.0 by Good Visit We always stay at this property when we visit Reading - - - usually one to two times per year. Staff is friendly and helpful; rooms are comfortable and clean. July 18, 2014
Rated 4.0 out of 5.0 by Great airport access Good location for pilots or those with early flights. July 17, 2014
Rated 3.0 out of 5.0 by Could use some upgrades Things seemed a little "old".... could use new curtains, bedspreads, etc. July 15, 2014
Rated 5.0 out of 5.0 by Great Reading Hotel! Enjoyed our stay, staff was wonderful and the hotel was a great respite from our travel! July 14, 2014
Rated 5.0 out of 5.0 by Review of Reading Holiday Inn Express If you are going to be in the Reading area THIS is the hotel you should book your reservation. It is by far the best experience you can find at a terrific price. Staff are friendly, rooms are clean and comfortable and the amenities are excellent. July 12, 2014
Rated 2.0 out of 5.0 by Would not recommend We were very disappointed with this location. It is in need of a makeover starting with the weeding and watering outside. The staff was ill-informed on local attractions and the rooms, although tidy, were not that clean. The shower head is coming from the wall , the linens are worn and stained and the carpet left my socks dirty. The breakfast bar had foul eggs both days and a pancake maker that was limited to dollar size causing the complete plateful to be cold by the time it finished cooking. The staff did not seem to care and we felt they did not show enough interest in their guests. We would NOT recommend this location and feel the price was too high for what we got. July 2, 2014
Rated 5.0 out of 5.0 by Another pleasant visit at Holiday Inn Express I have stayed at this hotel yearly, for several years, and the quality of service, cleanliness and the rooms have not diminished in the slightest. I recently had to stay overnight in a different location, and I sought out a Holiday Inn Express-and was equally as pleased. Keep up the good work. June 27, 2014
Rated 5.0 out of 5.0 by Clean and comfortable The hotel was clean and the room was roomy and comfortable. It would have been better had our request for a quiet room away from the elvator been honored. Instead we were put in a room next to the elevator and guests congregated there late at night disrupting our attempt to sleep at several points during the 2 night stay. It also was expensive for the area. Comparably rated hotels were cheaper. When making the reservation the agent tried to put us in the most expensive room, and relented only after I refused to pay that amount. There needs to be more integrity and attention to requests in the reservation process. June 26, 2014
Rated 5.0 out of 5.0 by top rated Everything was the best, highly recommend. Will stay here again. June 24, 2014
Rated 3.0 out of 5.0 by not so hot Breakfast service and variety and accomodations not on par with other IHC like facilities. June 19, 2014
Rated 5.0 out of 5.0 by Clean, well lit place The room was nice, a little expensive for the area. I would have liked a better selection of fruit for breakfast. June 13, 2014
Rated 5.0 out of 5.0 by Excellent location Attended the WWII Weekend at Reading Airport, this hotel is very convenient to the venue and reasonably priced and a true value. June 12, 2014
Rated 5.0 out of 5.0 by very nice hotel great service I have stayed at this hotel 3 times in the passed 2 years and enjoyed myself everytime. June 11, 2014
Rated 4.0 out of 5.0 by Air Show weekend Trudi at the front desk was amazing!!! She set a high standard for customer care! The woman in the morning (June 6th) not so outstanding… almost rude, cut me off twice as I was asking a question… But Trudi saved the day ( I hope I am spelling her name right) she worked afternoon 6th and again on the 7th of June June 11, 2014
Rated 4.0 out of 5.0 by Great Staff, really "mini" suite Stayed one night for my daughter's graduation from Albright College. Greated warmly by desk staff and room was ready for check in. We had a problem with a clogged toilet as we were checking in. Maintenance was there within minutes to take care of it and there were no further issues. Room heating/cooling system worked great. We chose a mini-suite because my mother-in-law was with us. Either they need to change the picture or put a disclaimer on the reservation site. This room is no mini-suite, it's no bigger than the average room. It just replaces one bed with a pull-out couch. For 3 adults, once the bed was pulled out, it was really cramped. Also, most places have the pull out already made up but we needed to make our own bed. For one night it was okay, but I wouldn't recommend it for longer. May 28, 2014
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