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Rated 4.6 out of 5 by 40 reviewers.
Rated 5.0 out of 5.0 by Very comfortable bed and nice breakfast Very clean, nice employees good breakfast 3rd hotel we have been to in the area and this is now our favorite. Nice selection of restaurants within short drive. October 8, 2013
Rated 5.0 out of 5.0 by This is a great place to stay, very nice This is a wonderful surprise. I have stayed here before but not fully appreciated the hotel, until staying at others. The entrance by car is somewhat confusing the first time or 2. The hotel is clean up to date. The staff is very friendly, and uses your name. the only down side was the breakfast choices were lacking. There was only some eggs and sausage patties that looked cold. The breakfast will not stop me from staying at this hotel in the future. I stay for the room not breakfast. October 5, 2013
Rated 5.0 out of 5.0 by Quiet clean And affordable We were amazed at how quiet hotel was being so close to the airport Rooms clean beds comfortable breakfast full of choices. Staff very accommodating Will stay here again !! October 1, 2013
Rated 4.0 out of 5.0 by Good place for leisure or business travel Friendly and welcoming staff; comfortable room; decent breakfast. A bit of carpet smell in the corridors but the environment is generally clean. Overall, good value! September 23, 2013
Rated 4.0 out of 5.0 by Nice stay We had a nice stay at the property. It is a scenic near the airport and the staff goes out of their way to help guests. Everything was clean and working well. September 2, 2013
Rated 5.0 out of 5.0 by Excellent Room and Excellent Service Always get excellent service when I stay here. Hotel staff is always professional and friendly. Will definatly stay here again. August 18, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service Best room I ever had.Save it for m the next ime I coe down August 13, 2013
Rated 5.0 out of 5.0 by Great service and great people This is the best place in the Reading, PA area. The people are welcoming and there is Managers' night Monday, Tueesday and Wednesday, with the manager in attendance August 6, 2013
Rated 5.0 out of 5.0 by Clean rooms with excellent service During our stay we occupied two rooms with king beds and found our rooms to always be thoroughly cleaned and comfy! My family and I, made good use of the breakfast bar and free cookies, especially the grandkids! We highly recommend this property to anyone looking for a comfortable and happy stay! I've stayed here on four separate visits and it always shines. August 1, 2013
Rated 4.0 out of 5.0 by Great hotel - Internet not very good The amenities in this hotel were really good. In addition to the usual amenities that are at all Holiday Inn Express properties, I had a nice size fridge in my room and a microwave. The only problem I experienced was with the Internet. The Hotel seemed pretty full both days that I was there and the Internet was almost completely unusable at night. During the day it worked fine. I know it wasn't my laptop, This was a bandwidth problem (not enough bandwidth for the amount of devices connected). Not good for business travelers. July 23, 2013
Rated 5.0 out of 5.0 by Reading Holiday Inn Express The staff and manager make you feel at home away from home, The added and surprise feature is the manager's reception on Monday, Tuesday and Wednesday. Great place for all that trevel for work! July 21, 2013
Rated 3.0 out of 5.0 by Staff During check in I found the staff to be Rude and uncaring July 17, 2013
Rated 4.0 out of 5.0 by An okay choice Staff were great except for maids, they were rude. I didn't let them into my room for entire stay. Room was fine. Pillows need attention, tiny. Bathroom needs work! Towels were RAGS. Would recommend for the price I paid but not for more dollars. Get some towels and severely needs Drano in the sink- Yuk! June 20, 2013
Rated 5.0 out of 5.0 by Holiday Inn Express, Bernville Road, Reading Great location to the hospital. The staff and manager make you feel at home away from home. Will stay again when working in the area. June 16, 2013
Rated 5.0 out of 5.0 by Comfortable bed and wonderful service. The beds and pillows were very comfortable. The room and hotel smelled lovely so clean and fresh. Loved room service,we always had plenty of towels and wash cloths. I'm so happy we found this hotel. I would definitely recommend this hotel and stay there again! May 26, 2013
Rated 5.0 out of 5.0 by Nice little property Stayed on business would not hesitate to stay again. Internet connection was better than most. May 8, 2013
Rated 5.0 out of 5.0 by Good value Very friendly and helpful staff, especially in the breakfast room. Very clean end comfortable accommodations Even though the hotel is by the airport our room was very quiet. The only drawback to the location is that there is not a variety of restaurants close by. May 3, 2013
Rated 5.0 out of 5.0 by Amazing stay! I stayed on New Years Eve and New years day. We stayed in a room with a jacuzzi in it, and i'm glad we did. the service was good, and the room was amazing. Everything we could have asked for and more. i would highly recommend this room, with or without the jacuzzi. Everything was very clean and felt like home!! April 28, 2013
Rated 4.0 out of 5.0 by Bed The bed was not comfortable at all, I tossed and turned and my back and side were aching. April 27, 2013
Rated 1.0 out of 5.0 by I was forced to stay in an accessible room Despite confirmation. I had a standard suite reserved. When I arrived I was forced to stay in a handicap accessible room. I will never reserve a room of this type. When I tried to complain in the morning I was rebuffed by a very rude front desk attendant. This was the day shift attendant. She stated there is no garranty that I would not get a handicapped room when I made the reservation. When I informed her that there were three available types of rooms available in the internet reservation. 1) Single suite - 2) Double suite - 3) Handicap accesible suite. I would never reserve the third one. There is no vanity in the bathrooms. The toilets are too high. and everything is arranged for handicapped guests. I was not given the room I had reserved. My stay was to be for four nights. I left after one night. This motel does not give a Platinum member what is required in the confirmed reservation. The front desk agent is very arrogant. I Don't recommned this motel to any one. February 18, 2013
Rated 5.0 out of 5.0 by Comfortable and Inviting Accomodations Bed was very comfortable, everything was clean and in good repair, and I can't wait to come back again soon! February 10, 2013
Rated 4.0 out of 5.0 by Funeral of a friend I was there for the funeral of a friend. Stayed to watch the Super Bowl. February 9, 2013
Rated 4.0 out of 5.0 by Clean, nice, comfortable bed Stud for screw that holds lamp shade on missing on the lamp by the bed; shade fell off easily, was off when I checked in; told them the first day but they just set/balanced it on top, didn't fix it. Used coffee the first day and no coffee was replaced the next 2 days. The raisin bran tasted stale. Other than that it was a comfortable stay. January 16, 2013
Rated 5.0 out of 5.0 by Outstanding service My company rented four room last Monday evening for one night only. We were to be in the area for two days and drive home Tuesday afternoon. Tuesday morning we had an industrial accident, and two of our crew had to be treated at the local hospital. They were unable to travel, so we decided to book another night. There was no room at the inn. The Desk Receptionist spent over an hour with us calling all over to find four rooms at a reasonable rate. I have never had such excellent service anywhere else on the East Coast. Truly the word for this is "OUTSTANDING". Secondary to the service, but no less deserving of praise , was the room and the hotel in general. Clean, nice location, great staff, great breakfast, we could not have asked for more. We found a winner and it WILL be our hotel of choice in the Reading area from now on. The hotel literally could not have done a better job. The Desk Receptionist (Trudy, I think, I lost the paper I had written her name on) set the bar high and the rest of the hotel staff met her mark. December 9, 2012
Rated 2.0 out of 5.0 by The worst staff I've had to deal with ever The hotel and the rooms are great, but i've never seen another staff as rude as in here. A smile once in a while doesn't hurt anyone, but it would seem that everyone there is on the worst day of their lives. December 5, 2012
Rated 5.0 out of 5.0 by Quiet, Accessible, and Affordable The hotel was affordable, easily accessible to Reading, and very quiet even though they had a full house. Would recommend if in the area and need a place to stay. December 5, 2012
Rated 5.0 out of 5.0 by Wonderful experience. Thefacility was clean and the staff was very nice. Nice quiet area. Easy to access main roads. December 4, 2012
Rated 5.0 out of 5.0 by great service comfortable stay clean comfortable rooms in a nice location convenient for my needs...I stay here regularly and will stay again. November 30, 2012
Rated 5.0 out of 5.0 by Very spacious room. Above average value. Very clean. Very comfortable. I would most definately recommend and would certainly book a return stay when in the area. November 7, 2012
Rated 5.0 out of 5.0 by Great stay every time I have been staying at this Holiday Inn Express for business travel for the last year and a half. The staff is wonderful, attentive, and very accommodating. They make me feel welcome, even when I arrive at 2:30 in the morning! The rooms are clean and the beds are comfortable. The rooms have microwave ovens and refrigerators. The grounds are clean and secure. The value is excellent. The hotel is a short walk from Malibooz Pub in the airport terminal. November 7, 2012
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