Rated 4.0 out of 5.0 by Martijo63 Beautiful facilities and excellent staff
The hotel and accommodations are excellent. My only complaint would be that the beds are too hard - and I have stayed there on a few occasions. Here is where the excellent customer service comes into play. I spoke to the front desk about it and she is going to purchase a Temperpedic mattress cover for the next time I visit! WHAT ABOVE AND BEYOND CUSTOMER SERVICE. It is the difference in me staying there or going elsewhere. Also, the facilities are new but they ALWAYS are and smell so exceptionally clean. The entire staff from housekeeping to maintenance to the front desk are friendly and helpful. Definitely worth the price. Also, it has easy access to and from the interstate!
Also, the business center is very accommodating!
April 10, 2013
Rated 5.0 out of 5.0 by happymama Great stop for wearing travellers
We stopped on our way from Portland to Palm Desert and then again a week later on our return trip home. So we stayed here twice in one week. This hotel still smells new. It's totally smoke free which is awesome! Beds are comfortable. Couldn't ask for much more for a tired family of 4. The staff was very welcoming and breakfast was what I would expect for a complementary deal. I would only recommend a stronger coffee. We had to stop at Starbucks to get some coffee to our liking. All in all it's a perfect place to stop.
April 5, 2013
Rated 5.0 out of 5.0 by 3Halls A great stopping off point for a road trip.
We chose this Holiday Inn -Express because it was highly recommended by our friends. We stayed at this hotel twice during this trip while driving to Anaheim and upon our return from Las Vegas. We foound the hotel easy to find and the checkk in procedures were smooth. On both occasions, the front desk staff were professional and friendly. The complementary wine tasting was a treat! It was noteworthy to mention that the front desk staff were very helpful in suggesting local restaurants for a late dinner. Our rooms were spacious and the beds were comfortable after a long day of driving. We were able tp partake in the breakfast on our first visit. The food was good and the coffee was great! Due to the fact that we were up early on the morning of March 31st , we were unable to have an early breakfast, but the coffee helped get us motivated for the long drive home. If I ever stop at Red Bluff again, I would definitely stay at this hotel.
April 5, 2013
Rated 4.0 out of 5.0 by JJMcVeigh Nice property, friendly and helpful staff
We stayed at this property as we were tired of driving and did not feel like continuing on to the Sacramento area. The property is nice and fairly new and the staff was friendly and helpful. Be advised their property location means you will hear the freeway and passing trains all night.
March 30, 2013
Rated 4.0 out of 5.0 by Allen17 Great new property with easy access to and from freeway.
Very nice new hotel with everything you would want for the traveler. Great staff who were very friendly and professional. Only complaint was our breakfast service which had run out of many items due to a large school group arriving when the service opened. Only one employee trying to keep up with the large group. I would recommend this hotel and will stay again.
March 29, 2013
Rated 5.0 out of 5.0 by RONG62 Excellent rooms and great service
Excellent value. Great service and clean rooms. gREAT LOCATION EASY ACCESS TO I-5
March 20, 2013
Rated 5.0 out of 5.0 by Joan37 Great front desk
Leaving Seattle and staying at 6 hotels along the way
to Gilbert, AZ This hotel was the best of where we stayed.
Great front desk lady and she was new too!
Would definitely stay here again.
March 17, 2013
Rated 5.0 out of 5.0 by Catrons Customer Service: Lisa
I just want you all to know that when my family and I stayed at your hotel on the evening of March 2, 2013 that the evening Manager/Front desk gal Lisa was WONDERFUL!! She answered our questions about the area, where we could find shopping etc.
She even went to make us warm, freshed baked chocolate chip cookies!! She even put the piano on for us while we ate our supper in the lobby/dinning area. Who does that! You have now idea how wonderfull it is to get great customer service, especially when your traveling and your tired. Like comin home. Three Cheers for LISA!! From the Catron Family, Thank you Lisa! :)
March 14, 2013
Rated 5.0 out of 5.0 by rosiekar Fantastic
We really enjoyed our visit to this hotel. It has very friendly staff who are anzious to make sure everything is to our satisfaction.
The rooms are lovely and spacious and there were no issues that caught our attention. The breakfast was delicious and we felt we had been treated royally as we continued on our way home. Thank you.
March 11, 2013
Rated 5.0 out of 5.0 by Bruce70 Good Stay
I asked for a ground floor room because of having a small pet. The room was ready and near the exit, which was appreciated. The room was clean and comfortable. Connection to the Internet was easy. Breakfast was very good. My wife and I were very pleased with our stay and felt the price was a good value. I would return to this hotel at any time.
March 10, 2013
Rated 5.0 out of 5.0 by Ginger31313 Restful night in a lovey new HI Express
We were warmly greeted when we arrived with no reservation. This new property incorporates the best features HI Express offers.
We enjoyed dinner at the Green Barn which was recommended by the receptionist. A nice locally owned steak house.
We look forward to staying here again.
March 5, 2013
Rated 5.0 out of 5.0 by mueller894 Driving from Seattle to San Diego
Overall a great stay. The staff was great and helpful. There was a problem with noise in the room next to us and the staff took care of the problem very quickly. We needed the breakfast early on Sunday and the staff moved the time up so that we could eat before leaving to continue our drive. The only problem with the room was the bathroom door. The door opens out and hits the front door causing a problem getting out of the room and a loud noise. A nice place to stay during a long drive.
March 4, 2013
Rated 5.0 out of 5.0 by wassa Holiday inn
Well received at reception. The room was spotless and very comfortable.
Stall were great and very helpful.
February 20, 2013
Rated 5.0 out of 5.0 by RGN2 Great hotel and AGM was great
I am a Platinum member and this is one of hotels on top of my list.
Bed was very comfortable. All the staff did every thing they could to make your stay as pleasant as possible. This is on my must stay list if I am going through Red Bluff, ca
February 16, 2013
Rated 5.0 out of 5.0 by Customer2 New Hotel
This Holiday Inn Express is new and they are doing things right. As priority club members we were upgraded in our room as rooms were available. This seldom happens but they did it! Everything else is what we have come to expect in HiX .
January 15, 2013
Rated 5.0 out of 5.0 by imslow71 Nice new hotel
It sure was nice pulling into a brand spanking new hotel!
January 11, 2013
Rated 5.0 out of 5.0 by gjone3y Brand New & Wine Sampling
Beautiful, clean hotel right off of I-5. The night desk clerk even had a sampling of wines set out for guests.
January 6, 2013
Rated 5.0 out of 5.0 by livinghappily Clean, friendly service, wonderful experience
We stayed here for over one week and had a wonderful time. Our room was spacious, clean, and modern. The housekeeping staff took great care in cleaning our room and the hospitality staff was always very accommodating. We also met other guests who we smiling and friendly. It felt like we were home while we were there.
We highly recommend this hotel. :)
January 5, 2013
Rated 5.0 out of 5.0 by archer77 WOW
this is a new hotel but hopefully will be a model for updates to older hotels in the chain.
staff customer skills were excellent
January 4, 2013
Rated 5.0 out of 5.0 by MotherWifeRN Great Place
Very nice.Loved the high ceilings in the room. Appreciated that we were able to have our dog with us. Nice area to walk the dog. Quiet and good sound proofed room. Nice variety of breakfast.
January 3, 2013
Rated 5.0 out of 5.0 by LarryNSue Best Holiday Inn Express & Suites in the chain
My wife and I have stayed in numerous HIE's this year. By far this is the best managed and designed hotel in the group. We have had virtually no complaints at any of the other HIE's, but the folks at this hotel stand out. Room preferences are met, recognition of the Priority Club membership is immediate, and the amenities such as warm cookies and wine tasting occasionally make the visit very pleasant. The King Suite with a couch and an accessible bathroom truly make the visit more relaxing and comfortable for my wheelchair bound wife. 5 stars for the staff of the Red Bluff hotel.
December 8, 2012
Rated 5.0 out of 5.0 by Falken "THE" place to stay in Red Bluff
I have stopped here twice in the nearly 3 months this hotel has been open.
The front desk staff is terrific. Lisa is quite efficiant, knowledgable and her smile makes you glad you stopped there.
The hotel is absolutely spotless from the lobby to the rooms. From the attitude I get from the staff, I don't think will change as the places ages.
The breakfast, typical for all HIE, was plentiful and prepared and was presented better than most.
December 8, 2012
Rated 5.0 out of 5.0 by Bob67 Must stay
Brand new. Great service with a smile. Staff are all on the same page with great service.
December 4, 2012
Rated 5.0 out of 5.0 by Oli88 Most beautiful Holiday Inn Express I have ever stayed.
This is a real gem in the middle of nowhere. My wife and I stayed here because we were really tired after driving 500 miles. But the experience was a pleasant surprise, beautiful facility, very friendly staff, comfortable bed, and great insulation (we didn't hear any I-5 noise at all). We'll stay here again, and recommend our friends to do the same.
December 1, 2012
Rated 5.0 out of 5.0 by Whyliek9 Staff very willing to help and meet our needs. Cleaneast hotel I've stayed in in awhile.
Oustanding, clean, quite comfortable rooms. Easy on and off the freeway. Staff is very helpful.
November 29, 2012
Rated 2.0 out of 5.0 by Lucy92 Nice accomodations, but pets owners were a problem
We arrived at the new Holiday Inn Express and were impressed with the appearance of the lobby and the check in staff, who was very helpful and friendly. The room was fine, however, I was awakened by a yapping dog soon after falling asleep. That was bad enough but during breakfast the next day I had to return to my room for an allergy pill to get me through the meals as a dog was sitting under the table next to ours. This same dog made several outburst during the meal when other pets walked by. As reflected in the title the owners seemed to feel this was fine and did nothing to curtail the behavior. Finally our party gave up and returned to our room. I have no problem with pets, in fact I have one of my own, however, I do not think they should be allowed to sit in the dining room and yap at passing strangers. There should be designated tables and rooms for pets and their families.
November 29, 2012
Rated 5.0 out of 5.0 by LAKEBR Front Desk
The young lady on the front desk was a joy! She is an asset to Holiday Inn Express. Her greeting set the tone for our stay!
November 26, 2012
Rated 5.0 out of 5.0 by rws54 Very Nice
The staff was great and very accomodating. The rooms were clean and comfortable. I look forward to my next stay in Red Bluff.
November 25, 2012
Rated 5.0 out of 5.0 by KansasCity GREAT Facilities and Super Staff
As a frequent business traveler, I was very impressed by the curb appeal of the property, the helpfulness of the staff (that recognized me as a Priority Club member) and the outstanding breakfast. The room was very comfortable! I am scheduled back in the area in the near future and I WILL stay here again.
November 19, 2012
Rated 5.0 out of 5.0 by puddin45 Great hotel.
The staff was very accomidating and the hotel was beautiful.
October 25, 2012