Rated 4.1 out of 5 by 48
Rated 2.0 out of 5.0 by NoMoreStay Poor Experience
I have previously stayed at this hotel and this was my second poor experience and therefore is probably my last stay. While the front staff do an excellent job with your reservations and trying to make up for the short comings and the breakfast staff provide good service, I've had issues with my room. The first poor experience occurred when I checked in and entered into my room. The heat was cranked as high as it could possibly go and the toilet had paper in it! The second poor experience occurred upon returning back to the hotel after being gone for 14 hours to discover my door was left ajar by the cleaning staff. Thankfully nothing was missing but anyone and everyone had access to my room. Again the front staff was very apologetic but that does nothing to rectify the situation.
December 9, 2013
Rated 5.0 out of 5.0 by Edric great customer service from Lisa and Kaypee
Lisa transfered us to a great room after complaining of noise and cigarette smell.
December 3, 2013
Rated 5.0 out of 5.0 by AnitaMarie great breakfast
Convenient location. Comfortable room. The best part was the continental breakfast. Good variety and very enjoyable.
November 29, 2013
Rated 5.0 out of 5.0 by Andibags Our stay at the Holiday Inn Express in Red Deer
We stayed at the Holiday Inn Express, Red Deer, on our recent "mini vacation." We spent two nights in our favorite room that we always request, and found, as per our expectations, the beds were comfortable, the room very clean and quiet and the staff is very helpful and gracious. Breakfast offers many choices, and the newspaper is always on hand. We will continue to use this great facility any time we stay in Red Deer for a night or more.
November 14, 2013
Rated 5.0 out of 5.0 by CalGal2013 Short Stay, but very comfortable
We just spent one night at this Holiday Inn Express location, but had a very enjoyable time. The location is very convenient at the south end of Gaetz Avenue close to tons of restaurants and shopping. The pool area is small, but the kids enjoyed the slide. Continental breakfast was very good with fresh, warm cinnamon buns and a pancake maker which everyone thought was fun! The rooms felt quite spacious compared to some I've been in and were clean and comfortable.
November 13, 2013
Rated 5.0 out of 5.0 by baxster Great service and Comfortable beds
The beds were very soft and comfy - we had a great sleep. We spent two nights and found the hotel very quiet. Will stay again when in Red Deer
November 7, 2013
Rated 4.0 out of 5.0 by OLDLOVEBIRDS FREINDLY STAFF
WE FOUND THE BED WAS BREAKING DOWN IN THE CENTER CAUSING YOU TO ROLL TO THE MIDDLE OF THE BED
THE FLOOR WAS UNEVEN AND WOULD MAKE THE DOOR STICK OPEN
CARPETS IN THE HALLS WERE GETTING STRETCHED AND OVERLAPING IN THE CENTRE OF THE HALLWAYS
WE FELT THAT THIS IS A NICE HOTEL, BUT COULD USE SOME UPDATING AND ROUTINE MAINTENANCE TO IMPROVE THE FACILITY
October 24, 2013
Rated 5.0 out of 5.0 by Eve12 Great Rooms and Excellent service
Spent 2 nights @ this Holiday Inn location. We had restful stay
and clean and quiet rooms. The breakfasts were excellent. Staff were friendly and helpful.
October 18, 2013