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Rated 4.6 out of 5 by 235 reviewers.
Rated 5.0 out of 5.0 by Great weekend stay We had yet another great weekend stay in the Holiday Inn Express at Hewel Road. Cannot fault this place, which is always comfortable and available when needed. The staff are so helpful, cheerful and welcoming. Nothing is too much trouble, and the breakfast is superb. I cannot recommend this place high enough. Thanks for a great stay. November 26, 2014
Rated 5.0 out of 5.0 by Another night in Redditch As always a pleasure to stay at this hotel. Staff very attentive and friendly. Food good. Check in/out quick. November 22, 2014
Rated 5.0 out of 5.0 by As always consistently good What you see is what you get, staff good , rooms good, food good, bar good, value for money, very good! Would use and recommend time and time again! Puts the competition to shame. There`s no gym, swimming pool or sauna, but let`s be honest, most people don`t use them anyway . If all you want is some where to stay for one or two nights with the above attributes, this ticks all the boxes. Try it, you won`t be disappointed . November 19, 2014
Rated 5.0 out of 5.0 by great stay polite staff ,no problems ,will stay again in near future couldn`t fault hotel. November 19, 2014
Rated 5.0 out of 5.0 by Another night in Redditch! I stay here 4-10 nights per month and never tire unlike many other hotels. Staff are very friendly and genuinely helpful, nothing is to much trouble. Check in staff are alert and if a queue forms, more staff are summoned to assist. The Barman never stops smiling and quite often will serve you in the lounge. The lounge and bar area is tiny and difficult to get to when busy, I suggest a couple of bar stool tables and remove the stools from the main bar so as people can gets served easier. The restaurant food is very good and the service is outstanding for a budget hotel, its better than many Holiday Inns I've stayed inn. They don't advertise it but this week I was ill and did not want to sit in the bar or restaurant so I asked for food to be served to my room. This is a wonderful touch for a budget hotel and there is no tray charge. Rooms are not well insulated and guests who smoke out side don't respect that others may be sleeping early, I suggest some signs asking them to smoke and talk quietly after 9pm. Breakfast is better on average than other HI Expresses due to the watchfull eye of the staff filling up emty items quickly and of course the fact that they serve bacon and good quality sausages unlike many of their counterparts. Check out is always prompt and I always leave feeling refreshed. Thank you to the team at this hotel for looking after me so well every week. November 14, 2014
Rated 5.0 out of 5.0 by Really Great Experience We couldn't fault the hotel at all, which is unusual. The rooms were clean comfortable and well equipped / serviced. The staff couldn't have been more friendly, cheerful and helpful. Even the car park was free. We're genuinely not connected in any way with the hotel or that staff, and it is great to find a hotel run the way it should be. It is also nearby the station, and we'd be tempted to stay here and take the train into Birmingham so good was the experience, and at very reasonable rates as well. November 13, 2014
Rated 5.0 out of 5.0 by check out check out was confusing - when booking the room O thought I had paid in full but needed to pay a deposit when I checked in. When I checked out they couldn't find a record of the deposit and tried to charge me the whole amount again - it took a little while to resolve and I'm still not convinced it is right!! November 7, 2014
Rated 3.0 out of 5.0 by ok You get what you pay for, room ok, but lacks sound proofing. Breakfast was ok but be prepared to queue and dinning area isn't very big so you feel a bit squashed. November 6, 2014
Rated 5.0 out of 5.0 Fantastic!! Excellent staff very clean comfortable rooms food excellent. Can't wait to visit again fantastic base for lots to do. Definately recommend November 6, 2014
Rated 5.0 out of 5.0 by Hotel with smoking room This is one of the few hotel that still caters for the smoker November 2, 2014
Rated 5.0 out of 5.0 by My Stay at Holiday Inn Express Hotel Overall this hotel was a good experience. The staff I cannot fault, the comfort was nice and the food excellent- all you can eat breakfast included! The cleanliness is brilliant, however be careful if paying in cash as I was charged on my account also which had to be refunded. October 30, 2014
Rated 4.0 out of 5.0 by Excellent Room Stayed for 1 night in this very clean and well kept hotel. Our room was very comfortable. Very clean and recently refurbished bathroom with excellent shower. Lovely soft hand and bath towels. Good TV and internet access. Breakfast was chaotic which was a shame as the food, when it arrived, was well cooked. A wait for knives and forks and a plate. The hotel was full so we kind of understood why there were delays. Overall a very good hotel. We would stay there again. October 29, 2014
Rated 5.0 out of 5.0 by A night in Redditch You can walk into the main shopping area from the Hotel We found a nice little Pub in a local village called Alvechurch. We were going to the NEC and didn't want to stay in the Birmingham area, this hotel was therefore ideal. October 29, 2014
Rated 5.0 out of 5.0 by Very friendley staff and comfortable rooms I met a group of old work friends at this hotel and the stay was made very enjoyable by the clean and pleasant hotel and friendly staff. With a reasonable evening meal and a good breakfast October 28, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and super hotel and breakfast Easy check in, lovely friendly caring staff on reception and at breakfast. Plenty of choice at breakfast and staff see no items are empty fill up everything that is running low all the time. Spacious modern bedroom with connecting door for our 2nd room, as requested. Bedroom clean and had everything we required for our stay. October 25, 2014
Rated 5.0 out of 5.0 by Another Stay Stayed at this hotel a few times now, and every time I stay I get a great night sleep, and the staff are very friendly. October 22, 2014
Rated 5.0 out of 5.0 by Easy stay, easy parking Well done to the reception staff for kindly switching my twin room to a double. Also enjoyed the friendly bar area. October 18, 2014
Rated 1.0 out of 5.0 by nightmare at redditch did not get a wink of sleep because of the bed, staff were not concerned, no one offered or came to look at the problem, we were just told all the beds were the same we tried to sleep on the sofa bed, even worse.in the morning no one gave a fig and since we have been in touch no one has offered any compensation / refund, feel let down and disgusted by a company who say they are better than others, based on this they have no chance October 16, 2014
Rated 5.0 out of 5.0 by Friendly staff and great sevice Enjoyable stay and will have no hesitation in recommending this hotel to friends and family. October 12, 2014
Rated 5.0 out of 5.0 by Bed like a rubber ball Everything about our stay was great, but the bed was like sleeping on a rubber ball. Every time I turned over, my husband bounced around and vice versa! It was quite funny, but not conducive to a good night's sleep! October 8, 2014
Rated 4.0 out of 5.0 by Not so nights sleep this time Recommend you ask for a room on the back if you like the window open during the night. October 7, 2014
Rated 5.0 out of 5.0 by Excellent Hotel, Nice Location Stayed one night in Redditch. The hotel is excellent, very clean throughout, rooms are extremely nice and also very clean. Plenty of services available and also free Wifi. Very efficient Check in and out. The staff were very pleasant. It's only 30 mins or less from Birmingham Airport and well worth staying in, if you are in the area. September 24, 2014
Rated 4.0 out of 5.0 by Stay at Redditch Another pleasnt stay. It is an OK place to unwind after a day of work. September 22, 2014
Rated 5.0 out of 5.0 by consistently good I must have stayed here at least 25 times over the last 18 months and without exception have always found it to be consistently good. Bearing in mind that this is a budget hotel primarily for short stay business use all aspects are more than adequate . The rooms are spacious, comfortable September 18, 2014
Rated 5.0 out of 5.0 by Extremely clean hotel and room We have previously stayed here and choice to stay here again recently, fantastic quality and service 1st time and the hotel didn't fail to impress on our 2nd visit. Breakfast very good quality good choice. September 17, 2014
Rated 5.0 out of 5.0 by Excellent hotel with good service Would highly recommend to people using a wheelchair and need level access - parking close to main entrance. No issues with having my assistance hearing dog due to being totally deaf. September 11, 2014
Rated 3.0 out of 5.0 by BREAKFAST RECENTLY STAYED AT ELLESMERE PORT HOLIDAY INN. STAFF SHOWED YOU TO TABLE AT BREAKFAST, ASKED AND BROUGHT TEA OR COFFEE, KEPT COMING BACK TO SEE IF EVERYTHING WAS OK, YOU HAD A CHOSE OF DIFFERENT TYPES OF COOKED EGGS. BUT AT REDDITCH ONE YOUNG MAN JUST SAID PICK A TABLE AND WALKED OFF, HE WAS MORE INTERESTED IN WHAT LOOKED LIKE WAS FLUSHING OUT THE BEER PIPES, ONLY HAD ONE TYPE OF EGGS ON, AND GENERALLY DIDN'T FEEL COMFORT YOU JUST COULDN'T GET OUT QUICK ENOUGH. IN THE EVENING THERE SEEMED TO BE MORE OFF DUTY STAFF SAT THE BAR DRINKING THAN CUSTOMERS. September 6, 2014
Rated 5.0 out of 5.0 by First Class stay A first class stay for myself, wife and two friends. the hotel is situated close to all amenities of Redditch town centre. We stayed here for onward journey to Silverstone for the MotoGP. Other hotels located closer to Silverstone would have been much more expensive and yet to travel from the Redditch hotel was simple and no problem. Hotel bar a bit pricey! September 5, 2014
Rated 4.0 out of 5.0 by clean comfortabe stopover booked at last minute and a had a clean comfortable family room with hot breakfast included, which was basic but adequate for our needs! September 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - Redditch Very enjoyable weekend, for a very reasonable place, easily accessible by major roads. Staff are a great asset as they were always pleasant and attentive. September 2, 2014
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