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Rated 4.4 out of 5 by 33 reviewers.
Rated 5.0 out of 5.0 by Great service staff very nice. always stay at the holiday inn fantastic breakfast lovely clean accomodation took the grandkids to cadburys world great stop over would defenately stay here again the staff were fantastic couldnt do enough for us. March 30, 2013
Rated 4.0 out of 5.0 by Business Stop Over I was on business and not knowing the area went on to the web site and picked the closest to where I needed to be. The hotel was as you would expect, I had a good room and comfortable bed and the bar and food were good. March 26, 2013
Rated 4.0 out of 5.0 by Very friendly and helpful staff Made staying at hotel very easy and it was very close to where I was working. March 17, 2013
Rated 4.0 out of 5.0 by Great hotel .... poor breakfast... Great stay but very poor hot breakfast selection. Only scrambled egg sausage and beans.......no bacon tomatoes or mushroom....I was told that during the week you got those items. The room was very clean , the staff ever helpful. Gat stay well done. March 8, 2013
Rated 5.0 out of 5.0 by My Favourite Holiday Inn Express The standard of service is excellent and the food is very good and great value. Thank you for being friendly and consistantly delivering an enjoyable experience. March 3, 2013
Rated 5.0 out of 5.0 by Comfortable room and clean. Like the ice machine very pratical. We visited during the February half term 1023. My husband enjoyed the dinner steak. So far he has never tasted anything this gastronomic!! Compliment to the chef! Internet service should be inclusive in the stay as nowadays, it is very widely available and reasonable. March 2, 2013
Rated 2.0 out of 5.0 by Bed and Breakfast service I stayed for 2 nights and on the first night I was so cold I had to sleep with all my clothes on because the heating did not work. No spare blankets were available, second night I was given an electric heater which made things better. February 28, 2013
Rated 4.0 out of 5.0 by Excellent staff Very friendly and efficient reception and staff were very help providing local knowledge that I requested. Good evening meal menu and quality food. Unfortunately the restaurant temperature was too cool for comfort. February 18, 2013
Rated 5.0 out of 5.0 by spacious bedroom,great shower welcoming and friendly we stayed for a two night,s the staff where welcoming and friendly ,the room was spacious and had everything we needed,the shower was excellent ,the breakfast had a wide variety of choice with a member of staff there to help,the only thing i would say as a negative was it only had one chair to sit in ,could do with 2,would deffiently stay again . February 17, 2013
Rated 3.0 out of 5.0 by Not happy I visited the above hotel firstly found it hard to find and then when I got to the hotel they didnt treat myself very nice. Asked for my card to swipe on my way out to a meeting which I was already late for. When checking in I asked if they needed my card and person behind the deck said NO at the time. Now to ask me for my card as I was clearly in a rush made me very unhappy. Next, I went down for breakfast and all the the lights were still down and no one was around to say breakfast is open,this was at 6.35am 5 minutes after due to be open. All this didnt make my start and my end of my stay very good. February 11, 2013
Rated 5.0 out of 5.0 by Good exsample of Holiday Inn Express Staff always happy to go that extra mile. Breakfast always good with a good selection. Very clean and tidy. I have stay here at least 20 times over the last 12 months and have never had a bad stay. ONE OF THE BEST February 6, 2013
Rated 4.0 out of 5.0 by Good service Very good price-quality ratio. For future visits I will use this hotel again. January 30, 2013
Rated 5.0 out of 5.0 by Great value for money We have stayed this hotel on many occasions . It represents very good value , with excellent clean bedrooms and a welcoming bar . The staff s friendliness also adds to a comfortable stay . We will return ! January 11, 2013
Rated 5.0 out of 5.0 by 1st stay.. We stayed 2 nights at the start of December to make the short journey to the NEC for the motorcycle show. The room was spacious and warm, clean and had all we needed, including a hair dryer. We had a hire car with built in sat nav and it took straight to the hotel without a problem. We had breakfast included and this was plentyful and tasty, although we got the timings a bit off on sunday morning and the place was full and plenty of children running around without parents seeming to control them. Not the fault of the hotel and we were not the only ones put off by this. The check in a nd out was swift and polite, We would recommend the hotel, and if up this way again would stay again. December 8, 2012
Rated 5.0 out of 5.0 by Good quality hotel with excellent staff I've stayed at the HI Express Redditch about 50 nights in total during the past year (2012), and I've always been very satisfied with the quality, comfort, etc. Best of all are the staff, who are always helpful, friendly, efficient and polite. (Note: my stays have all been weekdays. I don't know if they maintain their high standards at the weekends.) November 28, 2012
Rated 5.0 out of 5.0 by Good place to stay on business or pleasure Its simple - If you need to stay in the South Birmigham area and you want a good quality , modern, well maintained, spotlessly clean hotel with very friendly staff giving great service then this is the place. This beats the "other" hotels in this class hands down. Simple but fuctional and stylish bed rooms, still has that "new" feeling , bar and food was very very good - I will stay here as and when I am next in this area. November 22, 2012
Rated 1.0 out of 5.0 by Memorable Experience - Certainly will remember getting locked out of our room!! Door lock broke. No swipe card key would work. Had to use the emergency keys to open up the room after 45 minutes of trying all swipe card keys being reprogrammed and reprogrammed. Reception staff thought it was us not using the swipe keys properly. On the Sunday morning certainly needed more staff at breakfast time. Everything ran out, white bread was frozen, so could only be used for toast. No way to sit, tables left piled up with dishes. Would I go back - No. No recognition as a Gold priority club card member November 21, 2012
Rated 4.0 out of 5.0 by Comfortable room but 'orrible sausages Not much to add really - a great room, lovely helpful staff, the breakfast is a bit limited but please keep away from the sausages. They are really cheap, poor quality and nasty November 16, 2012
Rated 5.0 out of 5.0 by Relaxing hotel experience We have stayed at this hotel on two occasions in order to break a long journey and each time have found the hotel relaxing and the rooms comfortable. The breakfast is good and sets you up for the day. Could be more choice on the menu in the dining area and the weather suddenly changed so we found the dining and lounge areas rather cold. Would definitely stay again. November 4, 2012
Rated 3.0 out of 5.0 by Breakfast shambles. Due to a coach party of young people the dining at breakfast was an experience not to be witnessed again. The dining area was left in such an awful state as there seemed to be no supervision over them, milk , juice and other breakfast items spilt everywhere. The staff took nearly 20 minutes attempting to put the place right, hindered by other guests who had tight time schedules to observe. I also heard that some guests although encouraged by advertising in the rooms to eat in the evenings at the hotel were disappointed and turned away due to the numbers staying. Surely if you advertise a service you should maintain a stock to cover potential numbers when open. OVERALL ROOM GOOD, POSITION GOOD, CATERING AN EVENT TO BE MISSED ON THIS OCCASION. November 4, 2012
Rated 5.0 out of 5.0 by Cadbury World We have just experienced an overnight stay at Holiday Inn Express while taking our two grandaughters to Cadbury World, the room was prepared ready for us all, spotlessly clean, plenty of towels, tea and coffee. Ample of choice at breakfast. Any requests made to the staff was dealt with promptly and efficiently. Overall we could not find fault, THANK YOU November 3, 2012
Rated 4.0 out of 5.0 by SHORT BREAK. STAYED 3 NIGHTS AT THIS REDDITCH EXPRESS; EVERYTHING SPOTLESS; STAFF PLEASANT & HELPFUL; A PROBLEM WITH THE WINDOW IN OUR ROOM THAT WAS RECTIFIED IMMEDIATELY. VERY QUIET AT NIGHT & "PROPER" HOT BREAKFAST, BUT NOT ENOUGH CHOICE OF CEREALS THOUGH. AMPLE PARKING. A TINY COMPLAINT - TWIN ROOM BOOKED FOR TWO PEOPLE, BUT ONLY ONE CHAIR PROVIDED ! October 24, 2012
Rated 4.0 out of 5.0 by Very close to town centre Clean and tidy,excellent staff, room very good. Good car parking October 14, 2012
Rated 5.0 out of 5.0 by Excellent place to stay Everything was too good.. Needed help with printing and the people at the reception helped me beyond the expectations. Over all very pleased with the service and great stay. thank you for all this. October 13, 2012
Rated 4.0 out of 5.0 by Hotel good, breakfast poor The hotel is a good hotel, but we found that breakfast was very poor, we had to ask for orange juice, cutlery and plates. There were only sausages available on the hot buffet, we were told that there is only bacon or sausage served at weekends!! October 7, 2012
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