Rated 4.4 out of 5 by 70
Rated 2.0 out of 5.0 by Strings Dingey - Badly Needs Sprucing Up
The building badly needed to be refreshed. We saw broken windows and screens, our bathroom had a hole in the ceiling and two big holes where hooks had been torn from the door, the carpet was dirty and the stairway needs painting. The air conditioning was noisy and left large lint deposits on the floor. One of the towels hanging in the bathroom was soaking wet. This place fell far short of our usual Holiday Inn experience.
July 22, 2014
Rated 5.0 out of 5.0 by NeemaS Great Experience
Highly recommend this hotel. Near shopping, near restaurants and room prices reasonable. Wonderful, generous breakfast and the best pillows and beds for comfortable sleeping. 5 Star rating from me...
July 10, 2014
Rated 5.0 out of 5.0 by Putnutius Service is Amazing!
Prior to visiting Rensselaer, I did some research online of where we could stay for two nights. We were visiting a friend who lives there, but only for a couple days. I booked online for 7/3/2014, and realized that it would be easier to stay there two nights, rather than drive up to Merrillville, IN after partying all day on the 4th. I called and spoke with Gina, who is probably the most helpful and genuine people I've ever dealt with at any Holiday Inn I've ever stayed at. She helped me figure out how to use my remaining points to book the second night (7/4/14). She had me call the Help Desk because her system had it blocked off due to the holiday. After working with the Help Desk, I called Gina and she confirmed that the reservation had been extended and she looked forward to seeing us. Upon our arrival (which ended up being about 1:45am on 7/4), Gina was at the counter and greeted us! She went above and beyond in our eyes and we will be staying here again because of her! Thanks, Gina!
Justin & Heidi
July 8, 2014
Rated 5.0 out of 5.0 by JdB11 Great place to stay in the local area
Best hotel for the value in the area, very clean and comfortable.
July 3, 2014
Rated 5.0 out of 5.0 by unionlady union worker
I love this hotel. You can't ask for a friendly place to stay. They have a great staff. The rooms are always very clean. I would tell anybody that is going to be in the area to stay here.
July 2, 2014
Rated 5.0 out of 5.0 by Whiffer Cleanliness very good
The employees here seem to take pride in providing a pleasurable experience for their guests. They are accommodating and pleasant ....everyone from the front desk, breakfast providers and cleaning teams. However they are hampered by rooms that are well overdue for renovations as well as bedding. The linens are clean but lack any sense of crispness. Rooms need to be painted and in some cases tile and plaster needs repair. Carpets also need to be upgraded. All in all I would say that this is a great value, they have great personnel but a general upgrade of the facilities is long overdue.
June 30, 2014
Rated 3.0 out of 5.0 by Rayabacus Just OK
No acknowledgement of Platinum status, not sure if I even received points for staying. Bathroom was dirty especially the tile.....just OK
June 24, 2014
Rated 5.0 out of 5.0 by Lynn1954 Rensslear In....hard to find, but great stay!!
Fantastic find, once you find it. Not enough signage or directions to find the locale. Very simple once you get there. GPS did not help...it sent me to an empty corn field. Holiday Inn Express Corporate needs to get out there and let everyone know about this gem of a place!!!
June 20, 2014