Rated 4.3 out of 5 by 50
Rated 5.0 out of 5.0 by Leello Great staff, great location, clean and comfy
We usually stay at the Hampton and couldn't this time so we tried the Holiday Inn Express. Loved it. It was more convienent, clean , great staff and exceeded our expectations. The breakfast ended at 9:30 which was way too early for us as we like to sleep in on vacation.that was the only negative. Would stay there again. L. Lloyd
February 28, 2014
Rated 5.0 out of 5.0 by Kimmer58 Fantastic staff!!
This is an extremely comfortable hotel with an exceptional staff. Having stayed a total of 61 days in the last three months I can honestly say that I cannot find a single negative thing to say. The general manager Alice & assistant Rachel made me feel like family, and I will miss their smiling faces. The rooms are larger than most others & extremely clean. I would recommend this facility to everyone.
February 4, 2014
Rated 5.0 out of 5.0 by Bronco57 All good except the heating system
Not to sure what HGI has done with their heating system but it's gotten terrible, the units that have digital thermostats only warm up after 10 min. & only if they are kept on 85 degrees, not good
January 27, 2014
Rated 5.0 out of 5.0 by Matthew2 Our home away from home
We're regulars here. Try a suite. You'll love the extra room!
December 25, 2013
Rated 4.0 out of 5.0 by JayeZERO Making for easy travels.
I spend a lot of time of the road. I have to say that the staff makes things incredibly easy so that I have one less thing to worry about. Their kindness and friendliness make a difference. I've had a positive experience each time that I've been there.
December 16, 2013
Rated 5.0 out of 5.0 by RetiredGrandma Return stay
We continue to stay at this HI Express when visiting family in Pickerington. The location is near Interstate 70, shopping and eating. We have not found the proximity to the highway to be a problem in any way. The rooms are always clean and comfortable. The lighting in the bedroom area could be better...but that is my complaint about most hotels. We rarely use the internet, pool or breakfast area so cannot comment on these. Unless something changes we will continue to stay here when in the area.
December 1, 2013
Rated 5.0 out of 5.0 by Matthew2 Great play to rest and relax -- love the breakfasts
We had trouble connecting to their network in secured mode. (It didn't ask for a password.) Front desk called their tech support, who rerouted us around something and I was able to sign in secured.
I don't know if it was my computer or their network. But they were very friendly and got me online promptly.
November 27, 2013
Rated 3.0 out of 5.0 by DRMO13Chief Overall stay
This was only a fair stay. Overall it was only average at best.
November 20, 2013