Rated 4.2 out of 5 by 102
Rated 4.0 out of 5.0 by huristm An Overall Very Good Experience
It came as a surprise to me that the rooms are not equipped the same. The 2 Bed rooms are equipped with a dining table and two dining chairs (not conducive for typing). In addition, these rooms are also not equipped with a microwave and fridge while the King Bed rooms are properly equipped with a desk and height adjustable desk chair, fridge and microwave.
I also found it odd that the coffee maker was stashed away under the night stand. Management discussed these little things with me and said that Corporate wanted to eliminate as much clutter as possible and I get that but somehow putting it under the nightstand seems just as odd as putting it in the bathroom. It also gives the guest the feeling that the hotel doesn't really want you to use it.
Attention to detail is key. I found only a few minor issues with my room that included a running toilet, bathroom door that didn't close correctly, and bathroom door knobs that didn't match (inside had a gold handle and outside had a brushed nickel handle).
Otherwise, I was very pleased with my stay. What make this particular hotel even better was that it was in a location near just about everything.
August 28, 2014
Rated 5.0 out of 5.0 by Relaxer40 Relaxing Stay
Very comfortable, near shops and restaurants. I had no complaints with the hotel. The channel selection could be more and the breakfast choice need more meats.
August 22, 2014
Rated 5.0 out of 5.0 by sa12345 Very nice hotel!
The staff was amazing and my room was very clean! I will return if I'm ever in the area!
August 19, 2014
Rated 3.0 out of 5.0 Mattress too firm
Great location within close proximity to all sorts of dining and shopping, many within walking distance. The only negative was waking up w a sore back and ribs due to the firmness of the mattress. This has never been the case at any other HolidayInn Express. As a matter of fact the comfort of the beds is one of the main reasons I always choose HIE. Unfortunately, because of this important detail I will have to stay elsewhere next time. I will give up the convenient dining & shopping for a comfortable nights sleep.
August 14, 2014
Rated 5.0 out of 5.0 by cfb3 good business hotel
Hotel clean and quiet. Efficient and attentive staff. Located close to a major freeway, but not not apparent in the lobby or rooms. Plan on staying at this location for all my trips to this city (Columbus).
August 14, 2014
Rated 5.0 out of 5.0 by Dav Bo Mopar Nats
Hotel was great! Check in was fast, rooms where clean, food was good!
August 13, 2014
Rated 5.0 out of 5.0 by RamHerd Comfortable bed and great service.
Overall, great visit. Comfortable accommodations. good breakfast. Was a relaxing visit.
August 10, 2014
Rated 5.0 out of 5.0 by jpcyk Wonderful staff.
I stay at this hotel quite often, and the staff does everything possible to make sure my stay is top notch. Whenever I have had any problem, they have always taken care of it immediately. I have serious health issues, that they are aware of, and they make me feel as if I am among a caring family.
August 8, 2014