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Rated 4.3 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Wonderful place We stay here every year when we come to Columbus/Reynolds. The staff is always warm and friendly. We appreciate the help they offer. Would highly recommend this hotel. October 27, 2014
Rated 4.0 out of 5.0 by Breakfast lacking but staff excellent Night Auditor that checked us in, and out, was extremely friendly and accommodating! As a manager at a hotel resort in WV I would love to have someone like that on my staff! Breakfast area was extremely small and crowded. Chocies were bare, and empty. Wasn't refilled promptly. October 26, 2014
Rated 5.0 out of 5.0 by nice perfect for a one night get away. needed peace and quiet and I did get it! October 24, 2014
Rated 2.0 out of 5.0 by Supervisor Cleaniness poor, hardbed, Service desk is fair.. Food looks like it been warm over from the previous day, Bread/bagel was dry. October 24, 2014
Rated 3.0 out of 5.0 by Room not cleaned well during an extended stay. I stayed for 6 nights. Although my room was clean when I checked in, as I stayed during the week, the bathroom sink was not cleaned and a plastic cup remained untouched under the desk chair for days. The woman replenishing breakfast items was very nice and helpful and did an excellent job every day. The people at reception were pleasant and helpful also. October 22, 2014
Rated 4.0 out of 5.0 by Wi-Fi, Map My only real complaint is that too much of the time I could not readily get on Wi-Fi when I wanted to. Your reception desk person had to have the system re-set and that took a good deal of time. I was short on time to deal with this during my stay. It should have just worked! I needed to see a map of OH. There was none at the desk. All hotels should have a map of the state they are in at the desk as a reference tool when needed. October 22, 2014
Rated 4.0 out of 5.0 by Great Staff staff very helpful, room clean and comfortable, location very difficult to find and traffic was a problem at times October 15, 2014
Rated 2.0 out of 5.0 by Service staff excellent. I found this specific Holiday Inn Express to be average. Not the best experience but not the worst. I think the heating, air conditioning system could use updating and it would be nice if the all the rooms had microwaves and refrigerators in the rooms. October 13, 2014
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