Rated 4.3 out of 5 by 178
Rated 3.0 out of 5.0 by boredtodeathatcheckin Awful check-in experience
Our stay was average at best. The check in literally took 20 min. I had a reservation and the people who walked in at the same time as me, did not have a reservation, and were helped first. The front desk clerk never asked if I had a reservation to get me in my room quickly. The other guests could not decide how many rooms they wanted, how many beds they needed, what kind of beds they needed, whose credit card they wanted to charge the rooms to, whether or not the front desk clerk was related to them (I'm not even joking, apparently the clerk had the same surname as the guests), whether or not the fruit in the water jug was oranges or lemons, etc. As I stood there checking my watch. When they finally got their room keys the clerk didn't even apologize for the wait.
The next day my wife and I went down to breakfast at 8:00am and the food had not been restocked at all since breakfast first opened at 7:00am. So we ate what little was available to us checked out.
On the plus side, the room was decent, the bed was comfortable and the pool was right on the edge of being too cold to swim in.
Overall it was a really mediocre experience. Not sure that we'll stay there again.
April 16, 2015
Rated 5.0 out of 5.0 by retprin Great location
Every store/restaurant/chain you can think of is in this area. Being on the east side of Columbus, it's a great stopping spot for traveling east -- right on the highway and you're on your way in the morning.
April 7, 2015
Rated 5.0 out of 5.0 by david870 Business Travel in Reynoldsburg, OH
A very convenient location with clean, comfortable, well-furnished rooms. Very friendly and accommodating staff.
March 23, 2015
Rated 5.0 out of 5.0 by Mike32866 Buiness Trip
Very nice hotel and staff. Only a small issue with the breakfast area being so small. It was hard to find a table to sit at because they were so busy.
March 17, 2015
Rated 5.0 out of 5.0 by Buster 88 Outstanding Staff
Alice and the rest of the team were very friendly, professional, and made my business trip very comfortable! I would recommend this Hotel to anyone!
March 15, 2015
Rated 2.0 out of 5.0 by Ducktails Not a good weekend to stay at the Holiday Inn
Be best upgrade your room, but for the price go next hotel. This holiday Inn has some good quality for other rooms.
March 12, 2015
Rated 5.0 out of 5.0 by BUTTERFLY987 COMFORTABLE BED AND CLEAN ROOM
ONLINE BOOKING WAS VERY EASY, CHECK IN WAS FAST, ROOM WAS CLEAN, BED WAS VERY COMFORTABLE. WE WOULD STAY HERE AGAIN.
March 12, 2015
Rated 2.0 out of 5.0 by ijklm Great breakfast and quiet rooms.
The concierge was not extremely helpful, nor was the person who booked my rooms. The rooms were not clean to my standards. The breakfast and kitchen staff were great.
March 11, 2015