Rated 4.3 out of 5 by 299
Rated 5.0 out of 5.0 by Greg(York) First stay at this location
When I arrived several large buses of guests (an actual circus was in town) was preparing to leave so the hotel was in a bit of disarray but the staff did a great job of restoring and cleaning up following this event. The staff even made a fresh pot of afternoon coffee for my guest and I as we met in the breakfast area.
May 20, 2016
Rated 4.0 out of 5.0 by lborawski Good
Staff is very welcoming and inviting. They helped us in anyway possible. The floor was quiet and was able to relax and fall asleep very quickly.
But overall the stay was good. Wished it had a refrigerator to store items that need to be cold, but other than that it was really nice to get away from home, even if it was for business.
May 16, 2016
Rated 5.0 out of 5.0 by sprick Great Staff
The service and the staff was great to work with. The room was cleaned. THe bed could use some help, but there is nothing like your bed at home. I had a nice time with my stay, but I do not like making up 50 characters because my text was to short for you.
May 3, 2016
Rated 5.0 out of 5.0 by boydsles2 Great staff and wonderful room
Staff was overly nice and room was great.All the common areas were super clean. Outside of hotel was very nice and parking was easy
May 2, 2016
Rated 1.0 out of 5.0 by xisanders Rooms were ok but Front desk person not pleasant
Front desk lady was the worst experience i have ever had. Seemed like we were bothering her anytime we asked her a question. Even upon checking out, as we walked to the desk she says "What" with an attitude. Another person in our party said she responded with "What do you want?" when she went to check out.
Not a pleasant staff.
Rooms were ok. Would have liked cleaner.
Breakfast in the morning was good.
April 27, 2016
Rated 4.0 out of 5.0 by Louis111 Last minute
I was on a road trip and couldn't predict where I was going to stop. This place took me in without a reservation.
April 22, 2016
Rated 2.0 out of 5.0 by ljsissly2 work
bad customer service at front desk
no fridge or microwave in room disappointed!!
April 22, 2016
Rated 4.0 out of 5.0 by do not remember Check in friendly
While my overall stay was fine, as a long time platinum member, I was put off by the inability to reach the general manager.
While Alyssa, at check in made me glad I chose this property, at check out, when I asked for the email of the GM, I was told by the aloof check out clerk, that she, unlike all other GMs I have reached out to, did not allow her email to be shared. This is contrary to the IHG customer service oriented experience I have encountered during several decades of visits and unlike my recent stay at a competitor's property, where the GM sought me out to assure that my stay was satisfactory. While I will certainly continue to stay in IHG properties, I will not repeat at this one.
April 18, 2016