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Rated 4.3 out of 5 by 162 reviewers.
Rated 2.0 out of 5.0 by Bad Experience It was a comedy of errors although I am not laughing. Did not get my wake up call, loud buzzing noise coming from the mini fridge work me up at night and the coffee maker in the room did not work properly. I think that qualifies as three strikes and your out. January 23, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Reynoldsburg, OH Please consider this location for your travel needs. There are great places to eat in walking distance, the staff are wonderful!! So nice and polite, it was refreshing to be treated that well. The room was spotless and smelled nice and clean. The carpet was clean...I walked around in white socks for over an hour and they were still white! At breakfast... everything was stocked 100%, and there was a little something for everyone. The lady working in there was busy cleaning everything she could yet never once intruded into a patrons space...place was spotless. I wish I could have given more than 5 stars... January 22, 2015
Rated 1.0 out of 5.0 by Business Was overcharged twice for my room and the customer service was very RUDE!!! Would not recommend this hotel. Called to complain but was hung up on. Called Holiday Inn direct and they were supposed to get back with me on the over charge and have not heard from them yet and it has been 3 weeks. Really? January 21, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Columbus East - Reynoldsburg I had a wonderful stay at this location. Upon arriving all my paperwork was printed and ready for me to sign. The young lady at the counter was s polite and nice...it was refreshing! We were hungry and asked about local places to eat, not only did she have a number of places to offer up, she also provided a coupon for the place that we decided on! She didn't have to do anything extra, but she did...and it was all with a smile. The facility itself was spotless and smelled "clean", the room was perfect and comfortable... I walked around in white socks... and they stayed clean which told me they keep the carpets clean as well. The food served at breakfast was awesome... plenty of everything and the lady working in there was hard at work cleaning everything as well. Check out was a breeze, and the lady that helped was so kind and nice... I'm sorry... I just can't say enough how great this place is!! Thank you! January 21, 2015
Rated 5.0 out of 5.0 by Experience I just want to thank Alice for the outstanding job that did and making my stay more than I expected. She was extremely kind, professional and accommodating. I will make sure I tell others about my experience and recommend this location. January 20, 2015
Rated 5.0 out of 5.0 by Great Service Our wedding took place near by this Holiday Inn. The management team and workers were outstanding and went over and above the call of duty. What a great experience with this Holiday Inn! January 10, 2015
Rated 1.0 out of 5.0 by Staff Staff at this property very unprofessional. I am a platinum member and was spoken to like I was an idiot. If I can help it I will never stay at this property again. We hold our annual Xmas party here and have done so since 2007. So if I have anything to do with where we stay it WILL NOT BE HERE. January 1, 2015
Rated 3.0 out of 5.0 by Not Bad Juice was nasty and tasted lit was watered down, but that's beginning to be fairly common within this chain. Beds were comfortable. Internet worked pretty well. Plenty of outlets in room. Doors to lobby are not automatic, so keep that in mind if you pack the house with you when traveling... Carts will fit through with just one door opened though. Nice shower pressure. Plenty of hot water. Staff wasn't real friendly but were at least available. Overall, if you keep the above in mind, I would still recommend this hotel. December 31, 2014
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