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Rated 4.5 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Great Staff We arrived at 12:30 PM -- check in is 3:00 PM... We knew we were early but took a chance since we had to be at an event at 2:00. Haley (a trainee at the front desk) went out of her way to help us get our room early. She personally went to check which rooms had already been cleaned and available for us to check in. She went beyond what was expected. The room was clean and comfortable. Would stay there again Although we had no preference we were impressed that we were given a choice of floors with or without children. July 23, 2015
Rated 5.0 out of 5.0 by plenty of towels easy on off access to the highway.......plenty of towels clean rooms ..friendly staff July 22, 2015
Rated 5.0 out of 5.0 by Nice hotel I would recommend this hotel to others. Nice atmosphere. Great breakfast. Nice people. July 22, 2015
Rated 4.0 out of 5.0 by Greata stay I have never had a hotel have enough towels in the room waiting for us. This was great not having to go down to the front desk and ask for more towels after a long day of travel. I would like to see more shampoo, etc. when you have more people in the room. July 21, 2015
Rated 5.0 out of 5.0 by Good quiet accommodation just outside Cleveland We were very pleased with this Holiday Inn Express. It was obvious that management has put extra effort in keeping this property clean and hospitable. We wouldn't hesitate to stay there again. July 17, 2015
Rated 5.0 out of 5.0 by Great location, friendly staff, clean and comfortable I travel extensively for business and choose to book my out of town lodging predominantly with Holiday Inn Express. The staff is always friendly, courteous and welcoming. The rooms are always clean and comfortable. A quick continental breakfast on the run is perfect for me. I would recommend this hotel as well as other HIE hotels to anyone who travels extensively. July 16, 2015
Rated 5.0 out of 5.0 by Nice Hotel Recently stayed here on a trip to Cleveland. Was a little hesitant due to some of the reviews, but went ahead due to all the positive reviews. I am glad I stayed here. I'm not sure what some of the negative reviews were complaining about because this is a very nice hotel. The rooms are very spacious, clean, comfortable, all you could ask for. The staff was very friendly and courteous. The breakfast was very nice, a little better than I've seen at other Holiday Inn Express hotels. As far as noise level, I'd give it a 10. It is located near a truck stop, but I never heard the first truck from my room. I definitely will be staying again here in the future. The location in proximately to Cleveland may be the only downside that I seen. You are probably about 10-15 minutes from Cleveland and about 25 minutes to Cleveland Clinic from this location, but if you are willing to drive a few minutes and stay in a nice hotel for about half the price, then I would definitely recommend this hotel. July 10, 2015
Rated 4.0 out of 5.0 by June visit Bed comfortable, room average, bath less than average, breakfast less than average, staff friendly, good location. July 10, 2015
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