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Rated 4.4 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by My first time at this Property A bit out of the way but nice staff, clean hotel. Will visit again when I'm back in Cleveland. July 27, 2014
Rated 5.0 out of 5.0 by Good Experience Great hotel, great staff, clean, convenient. Overall great place to stay for our needs. Would recommend it to others. July 26, 2014
Rated 5.0 out of 5.0 by Friendly and Helpful Front Desk People Helpful and courteous staff.. Enjoyed the hot tub which was at a good temperature. Too many hotels have the temperature too low. This one was just right. July 25, 2014
Rated 4.0 out of 5.0 by WiFi I really like this facility. However, one glitch is the WiFii service. If I access the service, then shut my computer down for 10 minutes, I'm expected to either sign back in or, at the very least, re-access the WiFi. It obviously should not function in this matter. That is, after signing in for the first time, one should remain signed in for the duration of one's stay, or, minimally, for a period of 24 hours. July 23, 2014
Rated 5.0 out of 5.0 by Great Hotel Quiet, Comfortable, and Clean with a pleasant staff. What else do you need. July 11, 2014
Rated 4.0 out of 5.0 by Pleasant stay 2 years in a row We've enjoyed staying here on business two years in a row. Love the cheerful breakfast woman(please don't forget to tip her). Look forward to returning next year. July 11, 2014
Rated 5.0 out of 5.0 by Good value during a stopover We were traveling through from Chicago to the East Coast. The hotel is right off the Ohio Turnpike and very convenient. it's far enough away that road noise was not a problem at all, unlike some cheaper hotels I've stayed in. the room was very comfortable, and even included a pullout sofa so my children did not have to stay in the same bed. Even though we arrived very late at night, we checked in quickly without any problems. Breakfast the next morning was everything you'd expect. July 10, 2014
Rated 5.0 out of 5.0 by Great Service and loved the pillows Regular rooms do not have upholstered chairs etc. just the bed or a desk chair. We were unaware when we checked in that larger rooms were available. July 8, 2014
Rated 4.0 out of 5.0 by great service Nice rooms and nice breakfast. Friendly staff and easy access. July 7, 2014
Rated 5.0 out of 5.0 by love the pool and hot tube the staff is always friendly the rooms are awesome clean June 28, 2014
Rated 5.0 out of 5.0 by love the swiming pool and hot tube the staff is always friendly the rooms are awesome clean June 28, 2014
Rated 5.0 out of 5.0 by Good choice for an overnight stop The room was clean. Breakfast was above average. Our room had a mini fridge and microwave and a sofa bed in addition to two queen beds. This gave us a little more elbow room. which was nice after a long day in the car. The front desk clerk gave us a list of restaurants in the area which was helpful. We found a very good locally owned steakhouse. This was a good choice for a one-night road stop. June 28, 2014
Rated 5.0 out of 5.0 by The beds are great! Personnel were very friendly. My husband and I stay at this Holiday Inn often We feel comfortable staying there. I would recommend it to anyone. June 25, 2014
Rated 4.0 out of 5.0 by Enjoyable stay with a good location. Pictures on website are a little deceiving. Overall, though, we had a good stay overnight. No noise, and a very friendly hostess at breakfast. Sam was a pleasure to talk with, and was a very nice woman. Would recommend this Holiday Inn Express for other travelers. June 21, 2014
Rated 5.0 out of 5.0 by Breakfast The breakfast attendant was a star! Cheerful, helpful and efficient. June 12, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable room with reliable internet connection. Great location for business and travelers. Very relaxing environment with competent and caring staff. Nice variety of nutritious foods offered at the breakfast buffet. Start the day very refreshed and ready-to-go! June 10, 2014
Rated 5.0 out of 5.0 by Sarah's Eye Surgery We enjoyed the near proximity of the hotel to where our daughter had her surgery. The staff was great about honoring the "do not disturb" sign on the door. She ha a quiet room in which to sleep and recover during the day. June 10, 2014
Rated 5.0 out of 5.0 by Bed Pleasure The bed and pillows were excellent and the cleanliness of the room. June 2, 2014
Rated 4.0 out of 5.0 by Good Hotel with Great Price The hotel is nice but feels a little old. The gym needs a little more space but if you just need a place to sleep and eat breakfast then there is no better value out there. June 1, 2014
Rated 4.0 out of 5.0 by A Pleasant Stay A decent hotel for the price. Rooms were clean and staff was nice. Our visit landed on a Saturday night/Sunday morning and it was quite busy - fairly rude lodgers in the breakfast area, but otherwise enjoyable. Not a very pretty location - a bit in a hole and next to a truck plaza/Motel 6. Felt a wee bit unsafe. May 23, 2014
Rated 5.0 out of 5.0 by Comfort away from home I work long hours when I'm on the road, and it is nice to relax in a clean, spacious room. The bed was extremely comfortable and what a great night's sleep. I will definitely stay here again when I return. May 22, 2014
Rated 5.0 out of 5.0 by Always a home-run The staff is always attentive and courteous. I recommend this hotel to whoever will need to stay in the area. May 19, 2014
Rated 5.0 out of 5.0 by Exceptional service and very comfy beds My husband and I spent a week at this Holiday Inn. This chain is always our preference, but this one in particular was exceptional! After several days into our stay, our A/C stopped working. A maintenance person checked it out first thing in the morning, and it was beyond repair. We were very impressed that a whole new unit was brought in within an hour, and none of our family plans were delayed or interrupted. The only reason we didn't give the breakfast a 5 star rating, is that gluten free bagels or muffins were not offered, as we had at other locations. May 15, 2014
Rated 5.0 out of 5.0 by Reward Members We are reward members. What happened to bottles of water in the room, little packages of goodies, and papers at the door in the a.m. We miss all the little things that made us feel like being a member. May 10, 2014
Rated 5.0 out of 5.0 by Would stay again Everything about the stAy was great. The food selection was the best I have ever seen. One morning with bacon and the next was sausage also included western omelette. The towels were nice and fluffy. The room seemed very very clean. I was looking for a room with two queen beds and many of the other hotels in the area only had two double beds which is not quite large enough. This hotels beds were what I was looking for and we're very comfortable and large enough. I would definitely stay here again if I have the need arises. May 7, 2014
Rated 5.0 out of 5.0 by late night staff was excellent arrived very late and the staff was excellent. she was very nice and friendly. koodoo's to her! hotel was right off the toll road. easy to find. March 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. pillows and beds were great staff was allso great. January 11, 2014
Rated 3.0 out of 5.0 by Hurry up and wait Booked two rooms for two days and was billed for an additional night. I paid with a debit card so the charges were instantly billed to my account. When I brought this to the attention of the reservationist on duty I was told there was nothing they could do about it, it happens all the time and I will have to wait until the extra charge falls off and auto corrects!!!!!!! Not a good answer. It took about 6 days to correct itself. (unacceptable) Otherwise the stay was average. January 7, 2014
Rated 5.0 out of 5.0 by Wonderful -- except for lukewarm hot tub Everything was as wonderful as you'd expect from HI Express. The only downside was that the temperature of the hot tub was more lukewarm than hot. January 6, 2014
Rated 5.0 out of 5.0 by Always good Staying at the HI-Richfield is now a tradition for us. Mn to Conn and Conn to Mn! Great breakfast and quiet rooms! January 2, 2014
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