Rated 3.8 out of 5 by 198
Rated 3.0 out of 5.0 by jazejoe Nice room with small bath. Great Local near freeway and interstate
Check in and out was easy. Hotel was well kept including room and common areas. Bathroom was too small if needed to dress in with limited counter space. Some rooms had small fridge and microwave. If you requested fridge, there was a charge.
Only negative I have about the property would probably only bother non-smokers. This is a smoke free facility, required by Ohio Law, but they allowed people to smoke just outside the entrances which was quite unpleasant for guest that couldn't tolerate the excessive smoke. I believe Ohio Law does not permit smoking within 300 feet of an entrance.
August 20, 2014
Rated 3.0 out of 5.0 by KaraW Adequate hotel
Although the staff was friendly and helpful the hotel common areas are a little tired. If you just need a place to sleep and shower it is okay.
August 20, 2014
Rated 4.0 out of 5.0 by sailingduck55 It's a Holiday Inn
It's a Holiday Inn...its not bad. Definitely worth the price but if you want something too fancy or amenity filled, go somewhere else.
August 19, 2014
Rated 5.0 out of 5.0 by TC1021 Great hotel for a quick business trip!
This hotel was very good for a quick business trip! The staff was very attentive and easy to deal with. I will stay here again in the future for any business trip.
August 18, 2014
Rated 3.0 out of 5.0 by Pat103 Really disappointed
I have stayed at this HI for 32 years during my travels in Sales. I have seen many changes over that time and many renovations. This was the worst condition ever that I have seen this hotel in. The carpeting in the lobby was dirty and in poor condition; not to mention the large areas where it was badly wrinkled. The elevator was filthy. The bed was the worst hotel bed I have slept in in many years. The room was so-so clean. I have stayed in Holiday Inns or Holiday Inn Expresses for 35 years and could always rely on their neatness and cleanliness; especially the one in Strongsville. Unfortunately that is not the case anymore. What a disappointment!
Also, there was a list of Priority Club members in the lobby. I was not on that list in spite of my Gold status.
August 15, 2014
Rated 2.0 out of 5.0 by Mama1533 OUT-DATED / FILTHY HOTEL
Please see previous comments regarding my recent stay at this Holiday Inn. I would not recommend to other travelers unless significant changes are made to overall condition of hotel accomodations.
August 15, 2014
Rated 5.0 out of 5.0 by axn002 Pretty hotel with very inviting staff
We stayed here because it was listed as a pet friendly hotel. Now, whenever we visit this area we won't stay anyplace else. Excellent experience for us and our lab Zoey.
August 13, 2014
Rated 5.0 out of 5.0 by Gus the traveler Gus the traveler
Our favorite place to stay when on business or visiting family. The staff was attentive, friendly, and very competent. They provided answers to my questions and concerns and I liked what I heard.
August 10, 2014
Rated 3.0 out of 5.0 by anonymous927 Little improvements will make a big difference
The facility was likely built in the 70s, which isn't always a bad thing. However, some maintenance issues prevent this hotel from receiving my recommendation. Older buildings need maintaining and this one just isn't being maintained to the spec I would expect from a Holiday Inn.
August 8, 2014
Rated 4.0 out of 5.0 by minerva64 short but sweet
Traveled to Cleveland to see the sights and gamble at the Horseshoe casino. Stayed at this hotel before and liked it and was not disappointed this time. Best thing about HI is that I can count on the excellent beds and pillows. Love it! Food was very good in the lounge and was comfortable and relaxing. Will stay again
August 5, 2014
Rated 4.0 out of 5.0 by gran2496 Lack of lighted space for make up
I really missed the convenience of some Holiday Inn Express rooms that have a large, lighted mirror for make up application. The mirror in this room was very small, and the lighting was terrible.
July 29, 2014
Rated 3.0 out of 5.0 by GoldielocksFLA Rooms need some TLC or updates
We loved your hotel, having stayed there before we booked again. Staff are great, Restaurant and bar is wonderful. Indoor Pool was nice for the area. However the room needs updating or some replacement items, TLC. In the room: The executive chair at the desk was very worn, as to match the worn leather on the headboard. Just a little TLC.....
July 28, 2014
Rated 4.0 out of 5.0 by Hal42 AARP and AAA discount
Although they advertise free breakfast, they don't tell you that if you use your AARP or AAA discount you don't get the free breakfast. Not much of a discount if after you buy breakfast, your paying about the same as before the discount.
July 25, 2014
Rated 5.0 out of 5.0 by 262soccermom Great service
Great location and service, good accommodation for travel team
July 23, 2014
Rated 5.0 out of 5.0 by hall123 nice to be there
i stayed there for 1 night but i will keep going back it was very comfort hotel
July 22, 2014
Rated 5.0 out of 5.0 by CWWELD Great Pillows
Slept well, no hallway noise, plenty of parking with a well lighted lot. Need a stop light to exit and enter property safely.
July 15, 2014
Rated 5.0 out of 5.0 by Bob & Sheila Very nice place to stay.
We were at this Holiday Inn for several nights for the Classic Chevy Convention. We were very happy with the overall experience & would stay there again if in the area. I was a little apprehensive after reading some of the reviews but was well pleased. One afternoon the cable service was out for a brief time, but a call to the desk assured me a repairman was on the way & service was soon restored. Our room was clean & the beds were very comfortable with plenty of both soft or firm pillows. Our food experience was limited as we only ate in the banquet facilities, not the restaurant or bar. Food served at the convention was very good. The hotel was very prompt to see that the needs of our car guys was met asap. Thanks Holiday Inn for catering to a bunch of "oldies"! We do love our Chevy's.
July 10, 2014
Rated 5.0 out of 5.0 by 55 nomader great staff
front desk very helpful - very good house keeping - easy to find off interstate
July 9, 2014
Rated 5.0 out of 5.0 by Poonoosamy 2014 Good job keep it up
Overall very good service and excellent .
I was very impress by the staff .
I will recommend this this hotel to my passengers on boards my flight.
July 9, 2014
Rated 2.0 out of 5.0 by buzz5 needs updating
5 0f 7 exercise machines were down
elevators were dirty
rooms, halls, grounds all seemed tired, worn and in need of update.
another guest I talked with said a few years ago this was a nice property but he was now disappointed too
July 7, 2014
Rated 3.0 out of 5.0 by Ohio Traveller Value Priceing
Good price but hotel is dated. Single small sink no counter space not modern in appearance.
July 7, 2014
Rated 4.0 out of 5.0 by RichardMD Pretty good
Clean hotel, friendly staff, good breakfast, musty room
July 3, 2014
Rated 5.0 out of 5.0 by Jojo14 Convenient and clean
Nice hotel. Very convenient to get to off I 71. Lots of restaurants nearby and the mall is very close by too. Food in hotel was great beds were comfortable and room was clean. I would recommend this hotel!
July 2, 2014
Rated 3.0 out of 5.0 by terrence88 Holiday Inn Strongville
Not very clean - wouldn't recommend staying there if you do not have to. Try one of the airport hotels.
July 2, 2014
Rated 4.0 out of 5.0 by CJVon Clean room and Friendly staff
This hotel was great for the price! The only complaint that I could give is that when I arrived, there was no pillow cover on the pillows. I thought that this is how the pillow as supposed to be and it was extremely scratchy on my face. The next day I purchased a pillow cover from Macy's in the area. When I got back on the second day, there was a pillow cover on my pillow, so it had been a waste of money.... Only complaint, everything else was great.
July 1, 2014
Rated 1.0 out of 5.0 by John 236712 Old Hotel
This is a outdated Holiday in. Would not recommend
June 30, 2014
Rated 3.0 out of 5.0 by Drew1982 Food Service
The coffee and beverage service was terrible. Coffee taste was awful. The set-up for the coffee area made no provisions for simple things like napkins. The area was dirty and uninviting. There was no option for hot water and tea which my wife would have preferred. Some very simple changes here would make a significant difference. It appears there is no real management of this service in place.
June 28, 2014
Rated 5.0 out of 5.0 by gasman101 Staff extremely accomodating
We had issues with booking the room, and troubles with the room key. In both instances, the staff corrected the problems immediately or by the time we returned to the room.
June 25, 2014
Rated 4.0 out of 5.0 by JT1972 Good Place to Stay in Cleveland Area
The hotel is convenient to business, shopping and dining venues. The staff is courteous and accommodating.
June 23, 2014
Rated 5.0 out of 5.0 by Ansile Very Quite and clean hotel
I'd recommend this hotel to anyone. The hotel was very clean, the grounds were well kept, the staff was friendly and it was close to shopping and restaurants.
June 23, 2014