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Rated 4.7 out of 5 by 166 reviewers.
Rated 4.0 out of 5.0 by Pleasant stay: I would highly recommend! The room is comfortable and clean. The front desk staff is helpful and personable. I will stay at this hotel when I return to Richfield! I have only one recommendation, please add a refrigerator and microwave to each suite. February 2, 2014
Rated 5.0 out of 5.0 by HI Express wins again! I've stayed at this location several times in the rfecent past and have enjoyed every stay. Rooms are clean and comfortable. Facilities are great. Staff are wonderful, helpful, knowledgeable and friendly. Definitely a great place to stay when in the area! February 2, 2014
Rated 5.0 out of 5.0 by Award winning and it shows! I've stayed here twice before and I've made it a point to stay if I'm ever in the vicinity on business or personal travel. It's pet friendly and the staff is genuinely concerned that your stay is comfortable and exceeds your expectations. The rooms are spacious, tastefully decorated and the beds are so comfortable you may never want to leave. I didn't get a chance to use the gym or pool - next time though. January 27, 2014
Rated 5.0 out of 5.0 by A great place to stay We recently spent two nights at the Holiday Inn Express in Richfield Utah. It's ranked the #1 hotel in town and having stayed there I know why. The room was clean and comfortable. The pool/spa area was very nice and well maintained. The staff members were helpful. The breakfast area was well maintained and the food choices were better than most hotel breakfast bars. It was nice to have bacon and eggs available instead of just cold cereal and toast. I had only two complaints: One was with the large fluffy bed pillows which swallowed my face. The other was the absolutely horrible music piped into the pool/spa area. January 14, 2014
Rated 5.0 out of 5.0 by Platinum Experience Another incredible visit to this facility. When I made my reservation I asked to purchase tow of the wonderful Holiday Inn Soft Pillows. On checking in at the desk Nicole greeted me by name and told me my pillows were already in my room and in new pillow cases! Sarah from housekeeping greeted me and told me to let her know if I needed anything. The room was ideal. At breakfast Trisha greeted me by name, and knowing I was on a special diet, told me of new breakfast choices that I could expect on my next visit. The Manager Buffy greeted me and made sure that everything was to my satisfaction. This property definitely deserved the top (Torch Bearer) award for last year. If you give them a chance to treat you like gold, you’ll come away feeling like diamond studded platinum. January 11, 2014
Rated 5.0 out of 5.0 by Great breakfast It had been a while since a stay in HIX due to seemingly higher price than some competitors. Very nice facility and great breakfast. May start using HIX again. January 7, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and great Service Every thing at this location was great. From the time I walk through the front door to the time I walked out the next day. Would visit this location next time I pass through the area again. January 6, 2014
Rated 4.0 out of 5.0 by Road trip/college visit Cold frosty night, rolled in after 8pm. Had a warm comfortable room waiting for us. The restaraunt across the parking lot was still open and serving good hot meals at very good prices. We were greeted by friendly staff members with a smile. Very comfortable room, with a little elbow room. There was a great selection of breakfast items to eat. The hotel is tucked up in a corner right against the Highway. I thought for sure we were in for some highway noise and was pleasantly surprised to hear minimal noise.We could be back this way in the future if our daughter goes to school in Colorado. We will be sure to stay here again if this happens. January 5, 2014
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