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Rated 4.6 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 by Great pillow The Holdiday Inn Express in Richland, WA is a good value. It a Good place to stay becuase its,quiet comfortable, and convenient place to stay for a goods night sleep. The staff there was friendly, funny and very accomodating. I look forward to my next trip to Richland, WA. October 18, 2014
Rated 5.0 out of 5.0 by Wedding stay The rooms were clean, the breakfast was fine as usual, cookies were good. beds comfortable, enjoyed the hot tub most. October 17, 2014
Rated 5.0 out of 5.0 by Excellent guest service by staff no disappointments...excellent choice...attentive staff... October 17, 2014
Rated 5.0 out of 5.0 by Everything Taken Care Of Great facility, great staff. You don't hardly know they are there except everything is taken care of before you need to ask. October 16, 2014
Rated 5.0 out of 5.0 by Wonderful stay After the recent renovation, this property shows us excellent living environment both in and out. The suite is the best among all the Express chains I have ever stayed in terms of the size and cleanliness. Jacuzzi in the suite is an extra value ! October 14, 2014
Rated 5.0 out of 5.0 by Awesome! Beautiful clean hotel. with outstanding service. From the check in to the hotel maid's, this hotel has great customer service. Very clean and neat. Breakfast was terrific, even had GLUTEN FREE MUFFINS. I LOVE MY KENNEWICK HOLIDAY INN EXPRESS AND WILL BE COMING BACK SOON. October 14, 2014
Rated 4.0 out of 5.0 by TV Great hotel,, except for the TV- cable dropping out. October 13, 2014
Rated 2.0 out of 5.0 by Plywood under the mattress? After check in a maintenance person came to put a piece of plywood under the mattress as a prior guest had complained about it. The "pet" rooms are only on the lower level with parked car headlights pointing in to through your sliding glass door to the parking lot. Room had a very strong fragrance to cover odors. Bathroom had dust/dirt under the sinks. This was not a good experience. October 10, 2014
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