Rated 4.5 out of 5 by 90
Rated 5.0 out of 5.0 by The Tazzman Overall great service
This holiday inn express is one of the best i have stayed in, would highly recommend it to my friends to stay in.
July 14, 2014
Rated 5.0 out of 5.0 by TravelproB Restful night and good area
I travel a lot for business and this is a very nice HIE property. This started at the front desk and I had a great first impression based on this.
The hotel is close to the 240 but you don't hear any noise from this.
July 10, 2014
Rated 1.0 out of 5.0 by Disgusted Guest Poor quality
The stay in this hotel was disgusting. We were required to make up our own beds, someone spit all over the elevator walls, and after being notified, the staff did not clean it up, instead, allowed it to dry and remain on the wall the next day (and I only mention two of the list of complaints). I will never stay at a Holiday Inn Express again. I recommend staying away from this hotel and if this particular hotel is an example of the chain, stay anywhere else.
July 5, 2014
Rated 5.0 out of 5.0 by Eh44 Home away from home!!!
I usually come to the Tri-Cities on business and I stay at this hotel. The location is close to many eating establishments, shopping and many other outdoor activities. The staff at this hotel is very pleasant to deal with and very accommodating. The rooms are always very nice, the pool is fantastic and the exercise room is great.
July 3, 2014
Rated 5.0 out of 5.0 by TCROW70 Always a good experience
Have always had a perfect expericne at this location. Pet friendly property is greatly appreciated.
July 2, 2014
Rated 5.0 out of 5.0 by Chris10son4 Cookies a nice touch!
This was a very clean and well appointed Holiday Inn. Lobby
June 28, 2014
Rated 4.0 out of 5.0 by The Boat man over all stay at hotel
Great staff all around exellent place. would recomend to any of my friends or co workers for a nice place to stay and treated with respect . Was clean and over all just a great place to stay.
June 24, 2014
Rated 1.0 out of 5.0 by Sleepless in Richland Not such a great experience
This was one of the worst stays that we have had. The baseball team was staying at this hotel at the same time and there was not control from coach or chaperons! they were running up and down the hall at 2:30 in the morning kicking a ball. I am not sure why the front desk person could not hear them as they were only a floor up with open ends of the halls. the beds were the worst that I have slept in! For being told that they just went through a complete remodel I was very surprised! the front day shift front desk was very friendly and apologized up and down for the night person not stopping the baseball team. I would not stay here again! also I would ask if there is any teams staying there is your going to be staying there!
June 18, 2014