Rated 4.7 out of 5 by 289
Rated 5.0 out of 5.0 by Bob and Jody Over all stay at the Richland Holiday Inn Express
We have stayed at this Inn several times and have always left feeling glad we chose it once again. The staff is always pleasant, positive and they seem to be happy in their work environment and this makes our stay there very comfortable.
November 20, 2015
Rated 5.0 out of 5.0 by rmcoug Comfort and Security
This location is a little bit out of the way, but well worth the trip. It is very clean, secure, and quiet. Great for business travelers.
November 19, 2015
Rated 5.0 out of 5.0 by Carrie40 Great way to start the day
My favorite thing about the Holiday Inn Express is they provide you with a great breakfast to start your day the right way.
November 18, 2015
Rated 4.0 out of 5.0 by CJB53 Super friendly staff!
I was here for a night while I was on business for my company. One of the nicest Holiday Inn Express' I have ever stayed at. Super friendly front desk staff that were helpful - gave me the Wi-Fi password before I asked, asked if I need help with luggage, etc. The room itself was bigger than I have normally seen in Holiday Inn Expresses and the bed was very comfortable with nice fluffy pillows. As a business traveler, I appreciated having fast internet and a nice sofa to sit on while I was catching up on emails. Great location near I-82 and Columbia Center Mall. The only downside is that the front desk manager recommended a local restaurant (trying to go above and beyond) that ended up being horrible - worst food and service I have experienced in a long time - I'll stick with the Red Robin next time. I would definitely stay here again.
November 17, 2015
Rated 5.0 out of 5.0 by JM@Kimball Richland Visit
Well kept property and very friendly staff. I have never had a bad experience at this Holiday Inn.
November 15, 2015
Rated 5.0 out of 5.0 by Bill ER Comfortable bed and great service
Clean comfortable rooms in the Tri-Cities at affordable rates. Nice hot shower.
November 13, 2015
Rated 5.0 out of 5.0 by willbarks Good service and rooms
A good place for a peaceful and relaxing night after a day of travel or work.
November 13, 2015
Rated 5.0 out of 5.0 Helpful staff!
The Holiday Inn express was helpful and sympathetic to our car troubles, helping us find delivery options for dinner and making us feel comfortable. We were a team who traveled over 4 hours and the clean comfortable environment helped us relax and focus on our business.
November 12, 2015