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Rated 4.6 out of 5 by 233 reviewers.
Rated 5.0 out of 5.0 by friendly atmosphere I am in Kennewick every year for the Jehovah witness convention, and have stayed in many of the hotels in the area, including Holiday Express many years ago and I must say for the overall stay I was very pleased with the stay, clean room, no excessive noise, very pleasant staff and a very nice breakfast. July 22, 2015
Rated 2.0 out of 5.0 by Aviod this hotel Extremely disappointing stay, have been to several holiday inns, will never return to this one. The location worked well for our conference, and its a Holiday inn cant go wrong we thought! They do not honor online booking price, what hotel charges $10.00 for a 2nd person and assigns a suite at another $12.00 per night. If you leave room later in the morning your room may get ''MISSED'' by the cleaning staff and you get to return to a dirty room. July 21, 2015
Rated 5.0 out of 5.0 by Very Comfortable The facility if a very good one. The beds are a little hard for my liking. The personnel were all very friendly and helpful. July 16, 2015
Rated 4.0 out of 5.0 by Good Stay pretty much what you expect from an IHG Property, clean & comfortable. Nice property in a bit of an odd location, no eateries with in walking distance. July 6, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Staff, as always, was excellent. Bed was comfortable but would have liked my pillows a little more firm. July 5, 2015
Rated 5.0 out of 5.0 by After a day of driving I was able to make the reservation over the phone with ease. When I got to the hotel, I was able to check-in without any issues. Once I got to the room, the room was clean and just a little bit too cold for my family. I think the temperature was set to 60 degrees. Other than that; the staff was very helpful and kind and if I'm ever needing to stop in Richland again, I'll be stopping at this Holiday Inn Express. July 2, 2015
Rated 4.0 out of 5.0 by All good except the bed Everything was clean and service was good. Unfortunately, we got a mattress that dipped way down in the center. Very poor quality sleep because of it. July 1, 2015
Rated 5.0 out of 5.0 by Very nice hotel Clean and modern hotel for a reasonable price in the Tri-Cities area of Washington. June 30, 2015
  • 2015-07-26T11:24:05.850-05:00
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