Rated 4.6 out of 5 by 233
Rated 5.0 out of 5.0 by eggie-p friendly atmosphere
I am in Kennewick every year for the Jehovah witness
convention, and have stayed in many of the hotels in
the area, including Holiday Express many years ago
and I must say for the overall stay I was very pleased
with the stay, clean room, no excessive noise, very
pleasant staff and a very nice breakfast.
July 22, 2015
Rated 2.0 out of 5.0 by Hammer 13 Aviod this hotel
Extremely disappointing stay, have been to several holiday inns, will never return to this one. The location worked well for our conference, and its a Holiday inn cant go wrong we thought! They do not honor online booking price, what hotel charges $10.00 for a 2nd person and assigns a suite at another $12.00 per night. If you leave room later in the morning your room may get ''MISSED'' by the cleaning staff and you get to return to a dirty room.
July 21, 2015
Rated 5.0 out of 5.0 by eastern washington travel Very Comfortable
The facility if a very good one. The beds are a little hard for my liking. The personnel were all very friendly and helpful.
July 16, 2015
Rated 4.0 out of 5.0 by bertech13 Good Stay
pretty much what you expect from an IHG Property, clean & comfortable. Nice property in a bit of an odd location, no eateries with in walking distance.
July 6, 2015
Rated 5.0 out of 5.0 by Zinnie11 Comfortable bed and great service.
Staff, as always, was excellent. Bed was comfortable but would have liked my pillows a little more firm.
July 5, 2015
Rated 5.0 out of 5.0 by JSA0332 After a day of driving
I was able to make the reservation over the phone with ease. When I got to the hotel, I was able to check-in without any issues. Once I got to the room, the room was clean and just a little bit too cold for my family. I think the temperature was set to 60 degrees. Other than that; the staff was very helpful and kind and if I'm ever needing to stop in Richland again, I'll be stopping at this Holiday Inn Express.
July 2, 2015
Rated 4.0 out of 5.0 by bethc67 All good except the bed
Everything was clean and service was good. Unfortunately, we got a mattress that dipped way down in the center. Very poor quality sleep because of it.
July 1, 2015
Rated 5.0 out of 5.0 by nomadic1 Very nice hotel
Clean and modern hotel for a reasonable price in the Tri-Cities area of Washington.
June 30, 2015