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Rated 4.5 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 Overall Service During my busy House Hunting, they made what was stressful a very relaxing time. Friendliness and cleanliness f the hotel were awesome. Great and Enjoyable stay overall September 9, 2014
Rated 5.0 out of 5.0 by Above and Beyond Great service. Great sleep. I plan on purchasing a Holiday Inn Express mattress and firm pillows for my own home so I can have the great sleep quality all year long...not only when I travel. September 8, 2014
Rated 5.0 out of 5.0 by GREAT Customer Service Team I know you only hear about problems or when things go bad but I must tell you about how much I enjoyed my stay at this hotel and it was all about the people who work there. I arrived after 6:00pm and was greeted with a big smile and the pleasant voice of Desiree. She was awesome and the perfect person to represent IHG. I found out later that she has only been with you for 2 weeks and was very surprised by her knowledge and professionalism. The next morning I met another Jahmela working the front desk and she also was very professional and nice. I met Nikki the breakfast hostess and later that day when I returned I met Cierra with housekeeping busy cleaning my room both of these young ladies had big smiles and were very courteous. Robert assisted me as I checked out and he too was very nice and professional. As I was leaving I thought "Wow, what a Great Team!" and to top it off the beds are very comfortable! September 8, 2014
Rated 5.0 out of 5.0 by Love the service and breakfast! If you don't already know about HEI's great service and their daily breakfasts, you're missing out! This particular HEI has a wonderful front desk team and delightful breakfast hosts, particularly the friendly and helpful, Nicky/Nikki (sorry if I've misspelled the name!) Would recommend this for anyone traveling through Richmond Hills conveniently off of I-95! September 8, 2014
Rated 5.0 out of 5.0 by Greatt stop on 95 Found this facility on Google and was not disappointed. Very convenient to interstate, very clean and comfortable September 2, 2014
Rated 4.0 out of 5.0 by stopping through An older property, we arrived late and were greeted. Decided to pass on breakfast and stopped on the road heading North. Served the purpose. TY September 1, 2014
Rated 4.0 out of 5.0 Great Staff and Great Room Everything was great, except for the breakfast!!! There were powdered eggs, watered down juice and pasty pancakes, sausage gravy that taste like glue. Nothing like the Holiday Inn Express in Agusta which I paid the same price. They had a REAL Hot Breakfast with (grits, bacon, sausages, real sausage gravy, great biscuits, potatoes w/mushrooms if you like, full fruit bar, 4 kinds of juices, great coffee, someone who would make you omelets if you wanted and soo much more. I thought all Holiday Inn Express hotels were the same. I WAS SOOO WRONG! After taking 2 bites, I dumped my plate and went out to breakfast! I guess the only thing Holiday Inn Expresses have in common is great rooms and great lobbies. I will ask concerning breakfast before returning to any of these hotels so I know in advance. The Agusta hotel spoiled me! August 28, 2014
Rated 5.0 out of 5.0 by Perfect for a great rest Clean and comfortable room, staff attentive and very helpful with restaurant selections in the area. August 27, 2014
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