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Rated 4.5 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel at great value Pleasantly surprised by the quality of this hotel. Spacious updated rooms, very comfortable beds, hot breakfast provided for free, friendly staff. Highly recommend! August 12, 2014
Rated 5.0 out of 5.0 by Richmond Hill HI Express Service was great, room was well furnished and comfortable Staff was unbeliveably eager to please and friendly August 10, 2014
Rated 5.0 out of 5.0 by stay in savannah It was a good stay there it was hot and humid outside and enter holiday everyday it was nice and comfortable August 2, 2014
Rated 5.0 out of 5.0 by Clean and relaxing -- an outstanding value! I was traveling with friends on the last leg of a 2-week vacation. I appreciated the cleanliness, comfort and spaciousness of the room, as well as the friendliness of the staff. I will definitely stay again should I be traveling through the area! July 31, 2014
Rated 5.0 out of 5.0 by IMpressed with hotel After experiencing a less than adequate hotel the previous evening, the Holiday Inn Express was a breath of fresh air. Very clean, bathrooms clean, and friendly staff. Overall great experience will stay here again if needed. July 30, 2014
Rated 3.0 out of 5.0 by Attention to Detail Commit to delivering items when told you would and clean your sheets better. Lobby and eating area needs a better design and relocate the elevators with air conditioning. July 29, 2014
Rated 3.0 out of 5.0 by No towels! Like the asthetic and cleanliness of facitily, our only problem was we could not get clean towel or maid service during our entire stay despite requesting from housekeeping staff and front desk staff numerous times. Finally had to go to desk to get our own, we were told staff did not speak English and required a translator. July 22, 2014
Rated 5.0 out of 5.0 by Art Perfect stay. The staff and the cleanliness of the hotel made it. The only problem I had was with the new oversized pillows. They were to large for my neck. July 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed Quiet, Clean, Great night's sleep. I would definitely stay here again, because of it's proximity to Savannah and I95. July 14, 2014
Rated 5.0 out of 5.0 by nice place to stop We have stayed twice at this HIEx on our way to Florida. Near the interstate and comfortable rooms. July 14, 2014
Rated 5.0 out of 5.0 by Savanna.h Gem We had to book two rooms on short notice while traveling to FL. We booked while driving along I95 and the 800 representative listened to our concerns (wanting updated or new property, inside entrances, in a safe location). Kids enjoyed the pool, which provided floatation devices and the beds were super comfortable - had an excellent nights sleep. We were in the room next to the three small children traveling with us and we didn't hear any noise (although we know there was plenty of noise inside the room). This property exceeded our expectations and the entire experience was wonderful. I will now make HI Express my brand of choice. July 13, 2014
Rated 5.0 out of 5.0 by clean and newly remodeled This hotel was easy to get to off 95, it was clean, attractive, updated, bed very comfortable and nice breakfast in the morning. TV was new, channels offered were very adequate. July 13, 2014
Rated 3.0 out of 5.0 by Good but could be better... In all, it was a good experience. My first room had a water stain on the ceiling and the tub looks dirty. After comments to the front desk, they placed me into another room. It was a much better room. The cleaning staff did not understand English well enough so my room did not get cleaned. In conclusion, I had a good experience but I was not what I'm use too in a IHG property. July 13, 2014
Rated 2.0 out of 5.0 by Very Dirty room and bathroom The staff was very friendly and the location was great. We went to the pool and it was very clean as well. The room was not clean. The bathroom had black hairs everywhere, which was easy to see on the white walls. Also the bed had black hairs on the white sheets and the coffee maker had a used bad left in it. I am not sure if the room was cleaned at all or the maid was having a bad day. I am one to overlook things and was tired after a 14 hour drive. I stayed in the room and was charged the 118 to my card and left the next morning with my kids. They even complained how dirty the room was and none of us got a good nights sleep. July 11, 2014
Rated 5.0 out of 5.0 by love the reliability of a holiday inn express this hotel met and exceeded my expectations. the decor was current, the beds and pillows were fantastic, the internet worked, the pool was a bonus, the staff was friendly and the room was very quiet. July 11, 2014
Rated 4.0 out of 5.0 by Customer Relations Even when a guest was complaining about her room the front desk clerk kept her cool July 11, 2014
Rated 5.0 out of 5.0 by We read the reviews- And, they're pretty much true! A beautifully clean and well kept room with a comfortable mattress, quiet from the world outside, Fast internet with an easy sign on.. and you awaken refreshed and have an in-room cup of coffee before you get into your warm shower with better than average water pressure. You dress and enjoy a free breakfast which actually includes proteins...Isn't that what is supposed to be? Got it! right here! July 9, 2014
Rated 5.0 out of 5.0 by Great room at great price This Inn had everything we needed and more. Great room, clean and up-to-date with large TV. Breakfast was good and area very clean. Easy in and out. July 9, 2014
Rated 5.0 out of 5.0 by Traveling Through The rooms were clean and spacious, the beds very comfortable, & the staff were welcoming. We'd forgotten some essentials and the front desk folks were able to help us out. Whether for business or pleasure, this is a nice place to stay. July 8, 2014
Rated 4.0 out of 5.0 by Nice place but very expensive Clean, good location right off 95 but I thought they were asking to much per night. July 8, 2014
Rated 5.0 out of 5.0 by Clean, Happy, Just get out of the room! My daughter and I were traveling for a six night stay at Richmond Hill, GA. The good:: The hotel was clean The breakfast was large with a wide variety The beds were comfy Check in was easy Check out was easier Angel, at the breakfast buffet, was really an angel. The staff was friendly and helpful. The hotel is located far enough away from Savannah to have peace, and yet close enough to have fun. There are plenty of things around the hotel The pool was clean ( a little warm! I'm from CT i like jumping into a cold pool!) The bad: The breakfast are did get a little crowded. The ugly: We had 15 hours of traveling behind us and decided to lounge in for the first day. We weren't ready to go anywhere around noon. The cleaning lady barged in, even when we told her we did not want any cleaning service. My daughter (an adult) was not fully dressed yet when a man walked in as well. This made the stay rather uncomfortable and we decided to leave the room as early as possible for the rest of the days so they could do their thing. They did not speak English, or at least acted like they didn't. Communicating with them wasn't an option. We did not bring it up to guest services because we aren't the whining type of people. Except, it really did make for an uncomfortable week. OVERALL: DEFINITELY STAY HERE IF YOU'RE IN THE AREA! July 8, 2014
Rated 4.0 out of 5.0 by Manager Over all the experience at the hotel was good. I have a billing question and have not been able to speak with the manager. I called several times and she is not in. Left voice mail message. No return call. Every time I call I get, "she will be back in an hour" "she just left" never was able to ask my questions. July 5, 2014
Rated 5.0 out of 5.0 by Clean rooms, excellent breakfast Rooms were very clean and comfortable. Breakfast had lots of choices, food was excellent! July 3, 2014
Rated 5.0 out of 5.0 by Spacious room and great breakfast The room was very spacious, clean and classy looking. The bed was very comfortable and the breakfast had lots of options and was very tasty. June 21, 2014
Rated 5.0 out of 5.0 by Paradise on a south bound road trip Price was comparable to any other quotes in the area. Desk clerk was very pleasant and happy, which isn't always the case at 11pm coming off a long tiring road trip on the highway. The room was very clean. Breakfast was great with the best variety I have ever had at a hotel breakfast bar. Staff was friendly at check in, breakfast, and even saying good bye and have a nice trip as we left. June 20, 2014
Rated 5.0 out of 5.0 by Very pleasant stay The first thing I noticed was that room was exceptionally clean, which pleased me. The mattress on the bed was of very good quality and we were given a choice of pillows. It was obvious that the staff has high standards for customer care. After a restful nights sleep, I was surprised that the breakfast menu was so diverse and the breakfast area was very well maintained. The young lady that worked in this area was quite pleasant and even answered some of our questions about the area. Overall, I thought the Richmond Hill HIE was one of the better places I ever stayed. June 20, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable. Great service. I would definitely stay at this hotel again. The atmosphere was very pleasant. I loved the atmosphere inside the guest rooms, very calming. June 19, 2014
Rated 5.0 out of 5.0 by Nice property just out of the rush This was a beautiful property, excellent and attentive staff, definitely one i will stay at again. June 19, 2014
Rated 5.0 out of 5.0 by The Place to Stay Heading South on 95 This is a wise choice when making reservations if you are on 95 heading south or north. Easy on and off 95. The staff and service was great! High recommend this Holiday Inn Express. Will be making reservations the next time I'm heading south. June 12, 2014
Rated 5.0 out of 5.0 by pay the extra was extremely clean and employees were very helpful and accomodating. the room felt clean. you know what i mean when i say this. i know you have stayed at the budget motels, pay the extra. it comes with great peace of mind. thank you so much Patti & Ron... Florida p.s. the breakfast was excellent June 7, 2014
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