Rated 4.5 out of 5 by 142
Rated 5.0 out of 5.0 by Michelles0724 Great experience
Hotel was beautiful and staff was very helpful and pleasant. Walls seemed thin though. I could hear TVs and showers.
February 24, 2014
Rated 4.0 out of 5.0 by McDuck HIE Markham
Property was well maintained after a considerable snow fall, no issues in or out. Building was well maintained, clean and comfortable. Many dining choices located nearby, and easy access to highways to move about the GTA (other than horrendous traffic, and I'm a NY'er). What really set this property apart were the employees. My stay was extended due to bad weather in the states, and they made arrangements to accommodate me without hesitation. For that reason alone, I would book again without doubt.
February 21, 2014
Rated 5.0 out of 5.0 by leeho10 Great event
We hosted our annual sales meeting at HI Express in Richmond Hill. As always a great job by the staff.
February 17, 2014
Rated 4.0 out of 5.0 by TOvisitDec2013 Very nice room. Fantastic staff.
Stayed a couple of days. Staff were very friendly and helpful. I'd stay here again.
February 15, 2014
Rated 5.0 out of 5.0 by JackiePackieRoute34 Visiting Toronto for weekend, I stayed smart!
I am going to make this sweet and short. The reason why I stayed @ holiday inn, is because of my previous dealings with Holiday Inn all over the east coast in the US, as well as internationally.
I eventually became a club member because having been loyal tot hem I thought it was only natural to sign up for membership.
The price for what you get and location I think is a factor people in Holiday Inn probably think about because it is never too far from business centers, travel/fun areas I've wanted to see. For that I immensely happy.
As for why I stayed in the Markham area was because I have friends who live in the York/Richmond Hills area. Normally I crash on their couch, but this time their places were full and the couch was not available, so I opted for Holiday Inn.
Nothing (in terms of location) was ever out of reach, and most importantly the staff of this Markham location was perhaps the best service I have ever encountered with Holiday Inn. The front staff by the name of Nureen, she deserves some sort of employee award because that extra courtesy and help she gave me and other visitors of this hotel who check in and out I think is what makes this place a charm.
My only comment for improvement is that this Holiday Inn provide guests some form of room slippers to wear around. Having visited winter, your shoes do get dirty from all the snow and whatever debri one may pick up walking around. Of course I take off my shoes but the snow does eventually melt and a puddle does eventually collect, which I can say is not beneficial for my stay nor is it beneficial for Holiday Inn in the long run (when countless guests who have the same concern as me) when they have to repair any damage from wear and tear of the weather factors being brought into their rooms/facilities.
February 12, 2014
Rated 5.0 out of 5.0 by elaberge Too short of a stay
Modern facilities, great room and lobby. Extremely comfortable bed. What more can you ask for?
February 11, 2014
Rated 5.0 out of 5.0 by Regular fellow Home away from home
Stay here regularly on business, The staff is always cordial and friendly. The property is quiet and comfortable and I always rest well.
February 10, 2014
Rated 3.0 out of 5.0 by Jendzi86 Clean but flawed
I stayed here recently for a week. I found the hotel to be clean welcoming and friendly, however had some issues with the room.
Getting up to shower before work i found that i had luke warm water to cold water at least 3 mornings. I also had issues with the television. It continually had to be re-set before use and sometimes during use as the screen would go blank. I also found that the pool was closed for the majority of my stay which was a little disappointing.
Overall had these things been rectified this would be a lovely place to stay.
February 10, 2014